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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Adding Tracking

I Purchased a label for ebay standard envelope. I would like to add the tracking number to another order. I plugged in the tracking number. What do I chose for the carrier from the drop down menu?

Shipping Sneakers for eBay's Authenticity Guarantee

Any West Coast sneaker sellers a frustrated by eBay's new Authenticity Guarantee program? One of the many reasons I use eBay is because I can save some money when shipping to buyers that are nearer to me (I use USPS Priority shipping to ship my shoes...

still waiting for a refund on a voided label

it says to give it up to 15 days. today is day 15. i knew this would happen, because it happened the last time i voided a label.have they resorted to flat out theft now?what do i have to do here *sigh*

I will never rely on ebay again

ebay's shipping stinks. I would rather pay double than purchase something from ebay again. YOU SUCK

Tracking Issues

Here is my issue, the seller has not responded to any of my messages. The delivery is now 10 days over due, final delivery day was on the 11th. Ebay sent me a notice that the item was shipped ON the 11th with a UPS tracking number. I managed to conta...

international

Sorry ahead of time bringing this up again but im a late on the matter.So I am just now noticing this international thing. I dont do international shipping. I only do local within US So why would it say on my preferences that i allow international re...

Denver Distribution Center

The next time the USPS Denver Distribution Center loses one of my shipments, or puts it on a plane to Arkansas or decides to use it to prop up a short table leg, I'm putting Denver on my Excluded shipping destinations along with New Caledonia and Fre...

Why can't sellers combine shipping on orders especially from Canada?

I do not understand why we can not combine shipping on international orders anymore. I had one buyer order quite a few of my minis. I went to send her an invoice and I get a blue note stating that combined shipping is not offered for international , ...

Priority boxes or your own boxes?

Long-time bookseller and media seller=primarily Media mail. I am working on branching out to other things which can't go MM. I have been creating listings that offer Priority (my box) and Ground Advantage. I am confused as to how to incorporate the P...

UPS label bought on eBay claim issues

I purchased a UPS label on eBay I was shipping two items I brought them to The UPS store and paid to have them package them. The items were damaged during shipping I filed a claim with ups for both items the claim resulted in improper packaging I rea...

Resolved! Edit tracking?

I need to change a number in tracking, I entered one wrong, nothing says edit tracking like it use to. How is this done?

USPS rates not calculated correctly for "sell something similar"

This just happened to me twice. I found something close to what I was selling, clicked on "sell something similar" as a shortcut, then modified the listing to what I was actually selling. My item(s) was quite a bit larger and heavier than the origina...

FedEx

Help, I have the same problem, my parcel was sent, and Fedex wants a @members.ebay.com adress for me to change delivery details (it is important that I can do so, to have them leave the parcel behind a coded door, and not take back if I'm absent), wh...

How can i send a partial refund on a large multiple shipping order?

I had a buyer purchase multiple items and paid shipping for each single item, the total shipping was around $200, I combined shipping to bring the shipping down to about $20, we agreed that I would refund him the extra $180, however I'll the items he...

Resolved! "Delivered to Agent for Final Delivery" but Buyer Still Has Not Recieved Package

Hey all! I'm looking for a little insight about a recent order where I had a buyer open up a case stating that their package still has not arrived to them. The delivered message on the USPS tracking says "Delivered to Agent for Final Delivery" on Mon...