Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping

For a product that wont ship to my location. How do I go about it

How do I give a buyer prepaid return postage label?

I've accidentally sent two buyers switched packages. I would like to send them each a label? A prepaid way to return the packages to me. Is this possible? Thank you

Shipping labels

Our computer isn’t working right now and our printer doesn’t print from our phones. So if I buy one of the ebay shipping labels and hand write the label will the U.S. Postal Service accept it when I put the item in the mailbox?

International Shipping Program? Can't find it, just faqs on it.

We are trying to enroll in the international shipping program. We've done our research and have read through everything and unfortunately the website keeps taking us in circles rather than providing the option to enroll. From our understanding we are...

Ebay charged buyer for shipping of two packages but I paid less for combined bulk shipping

Ebay only provided the combined/bulk shipping option when I went to print the labels. So I paid $6.26 for the combined/bulk shipping label, but the buyer paid $10.14 for the shipping of the two items separately. Do they get the difference refunded to...

blaming the seller for the post office losing an item

Come on ebay, for Pete's sake. Once an item is verified that it was scanned by the post office or ups or fedx if it gets lost in the post. Stop blaming the seller, and making them refund the buyer. They are not the ones who lost it. I can see blaming...

UPS and FEDEX and USPS

Let's touch on the topic of who likes what? which mail services have what disadvantages and advantages.

Resolved! Ebay Standard Envelope Shipping for Stickers- How to get uniform thickness?

Hello, How would one go about shipping individual stickers that come 50 to a pack using Ebay standard shipping? Trying to figure out how to position the stickers in the envelope to make it uniform in thickness. They can be spread out and get under th...

Resolved! Are you using cubic ground advantage?

I must be the last to discover this service. I did see a notice from ebay about it being offered as an option when going to the labels page. I do not see it as a drop down choice in business policies, I guess if you wish to use it you must post it as...

Overpriced QR labels I paid two different prices for the exact same thing. Why is the difference

I paid over six dollars to mail a card. I mailed the exact same item the week before, and it was two dollars less that’s crazy why the different prices

Resolved! How to address the repeated cancel requests and run local pickup better

Usually how can we improve the delivery service. In the two weeks I met several cases which I had to cancel the orders. Please help to give suggestions. For the first time, the buyer could not fulfill his pickup by taking city trains to come to me.Fo...

how to create a return label

a buyer wants to return a item i refund him but how can i create a return label

USPS Label Refund

Hello --I changed my label type on a sold item from USPS to FedEx. I haven't received a refund for the USPS label yet and it's been about 5 days. How long does this typically take, and how do I address it with eBay if I need to? Thanks for sharing yo...

What does this mean on the ebay label

I noticed this new symbol on my shipping label after taking a 1 year break from eBay. Do I really need to include it on my label? A simple Yes or No will suffice. Thx in advance

How to combine two shirts sold to one buyer into one padded flat rate envelope?

I have two separate shirt listings that one buyer is purchasing. I clicked on combine shipping, but it is giving me two padded envelopes instead of one that I am mailing both shirts in. So it is doubling the 8.74 shipping charge, which is not combini...