Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Resolved! Fedex Overcharging & Adding Weight to Package

Hello All, I have sold a particular item many times, so the weight and dimensions are well known by me. I usually ship UPS ground, but sent a recent one through Fedex (all using eBay shipping label feature). Purchased a Fedex label that was 17 lbs @ ...

Canada's PO Box (Referred to as "Flex Delivery") eBay won't ship. ??

Been selling for many many years and I have a customer with a question I don't quite understand and I can't answer. I am enrolled in the eBay international shipping program, and I have no restrictions to where I am selling. I'm selling an item for a ...

Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days. ----Update 4/4/24: o...

Resolved! Ebay Standard Envelope problem

Has anyone had problems with Ebay Standard Envelopes getting lost in the mail or showing they were delivered but the buyer claims they never received it? I had one that showed it went to Pittsburgh and the tracking ended there and the buyer said he n...

eBay shipping button not working ~ getting a blank screen again

Last week I reported my (shipping button) not working and then it came back on and now it is off again.https://community.ebay.com/t5/Shipping/eBay-shipping-is-not-working-for-me-getting-a-blank-screen/m-p/34362964#M473730I noticed that it works on mu...

eBay shipping date and time zone

I got a late order and since it was after midnight and I'm shipping the package today, I printed out the label. However, I just noticed in My eBay that it's showing I shipped it out yesterday (the 9th). I've always used Endicia but need to cut costs ...

Fedex Overcharge and Ebay is NO HELP! Quietly allows theft by allowing overcharges.

Be very careful when shipping with Fedex using Ebay labels. I know there have been postings before about this but I thought I would mention what just happened because it chronicles the Fedex issue as well as poor ebay policy. I sell shoes so virtuall...

local pickup??

never done one before...who and how is it marked as picked up, to close transaction

EBay Shipping Calculator is Incorrect for Fedex

Hello. The shipping calculator for using FedEx is way off. I weighed my item and the label was supposed to be $19.99. Instead, I was charged a week later $54.23! This is the third time this has happened since switching over to the new system of eBay ...

eBay should drop FedEx as a shipping option

For about a month.Heads would roll at FedEx and this upgrade issue would be solved (for awhile)

iOs app freezing when trying to save and print mailing labels

Just today, my iOs app started freezing when I try to save the mailing label to the app for my thermal printer. When I click on 'save label' the menu of places I can save the label briefly shows up and then disappears and the app is totally unrespons...

Appealing a defect that was just put on me by eBay monthly review

I just got a defect added to me for an item that the customer says was a late shipment. This was an eBay monthly account update for March. The item was shipped on time (Dec. 24) but did not arrive from USPS until Jan 8. There were 2 holidays during t...

Shipping label adjustments

I’ve been selling over 20 years, basically the same merchandise. Over the past 2 months I’ve been hit with 7 label cost adjustments of $11.75 from UPS and FedEx. This is killing my business. My weights and measurements are spot on. No specific reason...

Resolved! FedEx shipping fees cost as much as the shipping cost?!

I noticed my monthly invoice this month was higher than usual. Normally, I just accept that doing business on eBay can be expensive. This time I wanted to investigate, and look at the detailed fees. I usually use FedEx for large packages because it’s...

What do I do here? I received a item that broken and was the one who filed the claim

Context: I bought a $500 item and when I received the item it was destroyed, so I contacted the seller to inform them and ask how I could help, he had me file the claim, so I did just that, but it's been almost a month now and my case is still being...