Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Revisiting fragile labeling, but for those using PirateShip....

I saw a number of threads here concerning using USPS's Fragile & Special Handling labels. Most posts were talking about the Fragile labels within eBay shipping. I use Pirate Ship. I also use my own red labels that say "Fragile" and "Handle With Care"...

Tips for Navigating eBay's Global Shipping Program

I'm curious about the Global Shipping Program on eBay and how it works. Can anyone share their experiences with this program? I'm particularly interested in knowing the benefits, potential challenges, and any tips for successful international selling...

Item says it is Shipped but it Doesn't say it on the tracker

I bought shoes with the (Authenticity Guaranteed) label, and the seller I bought from says that the order was "cancelled" because it was "Out of Stock or Damaged". Mind you, I am very aware that the shoes that I bought are pre-owed but clean. I am gu...

Country for International Shipping Not Appearing in Listing

Hi - I have a customer in UK interested in an item (334667898284). However, they are not seeing the International Shipping listed. I know they are on the approved countries list. Any thoughts on why its not showing for them? I have shipped internatio...

Should I ship a big box to a P.O Box?

The buyer paid for shipping via FedEx, but USPS is the only one that accepts a P.O. Box, and it’s more expensive. I reached out to the buyer, but she hasn’t replied to my message. What should I do? I fear that the package might get lost.

Duty charges

Hello, I was charged $21 for duty charges for an eBay order. I live in Canada and have bought from eBay before but haven’t been charged duty charges.Is this normal?

ebay switched my shipping label payment method without warning AGAIN!!!!

I am tired of ebay switching my payment method. If I have it set to us my processing balance to pay for shipping label managed payments/ebay should take the money out of the processing balance and NOT switch back to my PayPal account without warning....

America to Canada shipping costs two-three times as much as Canada to America? Really??

I notice incredible shipping prices from many American Ebay sellers compare to Canada. For example, I can ship a 2-3lb package from Toronto to Texas via Fedex 2 day air service for $14.00 Can. But if I want to buy something from an American, it's oft...

eBay shipping insurance

I had my first claim with eBay shipping insurance. I filed a claim and was notified that I would be paid within 3 to five business days. Six business days later no payment. I called the number provided and like eBay you cannot speak with an actual pe...

Shipping Address

Instead of using the address that I have in my account, is there a way that I can have the shipper use a different address, just for this one item?

Buyer in Israel+Shipping to Israel

Is it possible to complete a transaction from a buyer in Israel even though shipping is not allowed currently to be transacted through ebay? If i took a flat rate shipping fee and did the shipping labels myself?

Ebay Standard Envelope Issues - Not Arriving to my buyers, and not arriving from sellers

I have used Ebay Standard Envelope Shipping for trading cards since that shipping option became available. Over the past six months I've only had 2-3 items not show up. I never send anycards over 35 Pt this way and in a taped top loader wrapped in pa...

Free shipping option does not work, Oktober 2023

and on listing it showsWHY there is "Calculate: when I have chosen FREE shipping ?

USPS Insurance Claim help

I have submitted my original claim and now my first appeal and both have been denied. The post office is now requesting the below info that must be all on one "ebay receipt". I cant find anywhere in my account where this is something I can pull. I ha...

Resolved! Shipping Setting Reset every time I hit "List"

Hi everyone. I am here with a shipping problem that has been happening a lot lately. I create a listing. A shirt weighs 15 oz. I am using first class. When I go to set the shipping the default is set to 1-2LB. I change it to custom. Size is 15"x12"x4...