Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

send a gift

How do I send an item as a gift to a different address than mine. I cannot figure out how. Thanks

The shipping label for the item I sold is incorrect, shows the item weighs over 100 lbs

The charges for the shipping label is incorrect for the item that I sold, how can it be corrected to show the proper weight and dimensions, so I can purchase it and send the item?

Contacting a live agent

I have a shipping label that I have tried to void multiple times and the eBay message is "this shipping label can't be cancelled". I need to speak with a live agent but get the automated which is "dumb and dumber". Yesterday I ask for a live agent to...

shipping price for seller error

So I am selling cards on here. I have it set to usps first class mail letter and it says I pay $0.66 then after item is purchased I am charged $4 for usps ground service and I cannot change it. HELPPPP

Resolved! Same day shipping?

I am trying to understand why an order would come in at night and be expected to be shipped the next day when I have selected 1 business day as my handling time. This is happening whether it is a weekend or not.Is this a glitch on Ebay or is there a ...

Resolved! USPS to replace First Class Package, Retail Ground, Parcel Select with Ground Advantage Summer 2023

As USPS implements price & service changes every July (think the first year was August), I expect that's about the time they're planning to roll this out. https://postalnews.com/blog/2023/02/10/usps-seeks-to-replace-first-class-package-service-with-u...

eBay asking me I have to Ship on Thanksgiving

Hello,I have started offering Same Day Shipping this year, after Label Day.I set muy cutoff time Noon from M to F, I have more than 60 days selling with no problem...until thanksgiving holiday...For some reason Ebay showed me I had to ship on Nov 23....

How to ship vinyl records?

List of ebay's media mail categories

I have searched a ton, and I can't find a list of the ebay categories that allow media mail shipping. I am very clear on the USPS rules for media mail - that's not my question. What I want to know is eBay's list of categories that allow you to ship v...

What can you send in a First Class Mail flat envelope?

I ship from Canada using a company that takes my packages over to the US and "re-ships" them with USPS. Almost all my orders fit in flat bubble mailers so I use "USPS First-Class Mail Large Envelope/Flat" which allows up to 3/4" thick envelopes. Howe...

Buyer fails to Pick Up Item

Anyone : how long must a Seller wait if a buyer Has Not picked Up item before item if forfeited - considered abandoned?

Shipped order and it’s still showing as awaiting shipment

Shipped an order but it’s still on my awaiting shipment page. Mark as shipped does nothing. Tracking is added to all the items in the order. Re adding tracking does nothing. Anyone know what to do?

Just to verify - Shipping address - Seller protection

I'm pretty sure that as the seller, I'm okay but just want to verify: Tracking shown on Saturday, Dec. 2: 12/2: Latest UpdateWe could not access the delivery location to deliver your package at 12:39 pm on December 2, 2023 in ATHENS, OH 45701. We wil...

international shipping

Hi, I am a seller and getting ready to handle my first shipping for international and have some questions. I have have an item listed for $xxx and 18$ domestic shipping. If I accept an international order, how does that work with the domestic shippin...