Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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shipping labels

If I purchase a shipping label and do not use it, will I get a refund? 

USPS rates $4 higher than they "should" be?

I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...

Misdelivered package

I recently ordered a item that was scanned delivered even though the mailman was no where near my building at the time of delivery (I was right outside the building waiting ironically when I got the text saying delivered) . I contacted the seller who...

Shipping problem - cannot print three different labels.

Hello all. I have a buyer who purchased three pieces of porcelain, and each will be shipped separately. I am not comfortable shipping them in one box. Any added postage will be refunded, that's simple enough. But when I go to the eBay ' Ship your ord...

Resolved! ebay keeps adding usps media mail as a shipping option?

no clue how it happens as I have been manually adding in shipping services...or even how ebay doesnt know not to do this? but yeah, I had an automotive interior quarter panel that measure 34"x"26"x10" and is 15lb sell. ok, sure. went to print out my ...

User avatar by Adventurer
  • 599 Views
  • 16 replies
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Refunds

Hi, I'm a seller and a buyer sent me a message saying they had not received an item. Money had been released to me already, I checked the tracking and it was was coming up as completed and delivered. I told the buyer this, he then opened a case with ...

USPS Stolen Merchandise

It is hard to believe that in the 22 years using USPS sending packages that I have had two items with signature confirmation and insurance disappear. One package going to PA and the other CA. Now am rethinking of using UPS for those states and states...

User avatar by Adventurer
  • 584 Views
  • 24 replies
  • 0 helpful

Shipping a coin

I have a couple hundred pennys that are worth up to five dollars per penny. I would like to sell them on eBay. But I am unsure if eBay's shipping policies will allow for it. Shipping a singled out penny is easy enough with a first class stamp stuck o...

shipping not showing up in listing.

I just had a buyer message saying she would like to buy my listing if I offered shipping instead of local pickup only. The problem is that I do offer usps ground advantage and priority as well as local pickup. I am looking at my listing as I am writi...

User avatar by Adventurer
  • 175 Views
  • 5 replies
  • 0 helpful

Shipping

Ebay needs to improve its shipping process. When a label is printed, even if most sellers don't use ShipStation (which they should), the item is marked as shipped when it isn't. Most resellers rely on the item being scanned by the carrier to confirm ...

Package not received by Hub or First Mile Carrier yet

i am new to ebay , I bought an item via GSP. it was shipped to ebay hub uk . Got delivered there and now it says “Package not received by Hub or First Mile Carrier yet”. But says shipped to me from the hub. It is very confusing. My GSP tracking is UP...

User avatar by Explorer
  • 532 Views
  • 9 replies
  • 0 helpful
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