Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
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customs

I stay in Greece if I buy a radio from AmericaCould you please tell me what it is? ( VAT ) if i pay them, i have to pay again Customs when i receive it? in GREECE? Thanks

Provided tracking number doesn't exist and the seller doesn't reply to my msgs

Hello all, one week ago I've made a purchase , the seller provided me with a tracking number so I felt calm about the order. But a couple of days has passed and until now I can't check what's the status of the shipping because it seems the number doe...

Captura de Pantalla 2021-12-04 a la(s) 14.54.29.png Captura de Pantalla 2021-12-04 a la(s) 14.55.12.png

International shipping question

I’m in Michigan and sold an item to Canada with a sale price of $750.00. When I created the listing I put in the box dimensions of 5”x13”x18”. The buyer selected a usps envelope as shipment method and paid for that. It’s less than the price to ship i...

Selling

Sold a Xbox One digital video game code. Buyer paid and asked if I can send him the code so that they don't have to wait for the mail. I would of course still ship the code through USPS in any case, that way I would have tracking to show it was shipp...

Sellers auctions say they combine on shipping but is not

I won/am winning 6 items spread out over a week from a seller that has it stated in their auction that they combine shipping. I contacted them after I won two out of the 6 auctions earlier in the week and they told me to wait for a combined invoice b...

Shipping adjustment from eBay on UPS delivery

I just got a shipping adjustment from eBay on a poster tube I sent via UPS, and the charge is more than double the original shipping. I double checked the weight and dimensions, and my label was correct. There is no place that I can see to dispute th...

Increasing USPS shipping fees

USPS is again raising fees in January 2024. I do not have "Free Shipping" on my items. I try and charge shipping fees to match what they actually are. With USPS increase, I have to go into the majority of my items and change the shipping fee individu...

User avatar by Adventurer
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Resolved! Label print window not coming up....

Anyone else having this issue? When I purchase a label, ebay would normally pop up a print window to print the label. Today, no pop-up. I am getting an email now with a qr code. Did ebay change something or is my pc wonky?

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