Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Devon or Kevin- Is it okay to now start using Fed-X with Ebay identifying the invoicing issue?

Devon or Kevin- Is it okay to now start using Fed-X with Ebay identifying the invoicing issue?Thanks.

Post office shipping refunds

wondered if others have my same concern. Have not received voided label refunds for about a year now. Sadly the PO makes more money and Ebay still charges me the extra shipping fee.

2 Times and stuck on aka FEDEX

Has anyone shipped with this? I AVOID like plague but out of the blue. When I about print my label saw $7.19 Fedex smart post Since more than a buck cheaper I selected it. Print out smartpost label drop off at a FEDEX MISTAKE Dropped off Monday and p...

WERE DOES THE EBAY POLICY STATE THIS POLICY FOR TRACKING

I HAVE REREAD THE EBAY POLICY AND I DONT SEE WERE IT STATES I WILL LOOSE MY PROTECTION FOR MY HIGH VALUED ITEM THAT HAS SIGNATURE REQUIRED AT DELIVERY PROTECTION , INSURANCE AND MONEY BACK GUARANTEE PROTECTION THAT I PAID FOR IF i DONT UPLOAD TRACKIN...

Resolved! Shipping Miscalculations are Killing us

OK, I'll just use one example I have many. Buyer paid $6.49 for shipping. I had listed the item at 4 lbs. When I actually got it packed it only weighed 3 lbs. but the shipping was $10.49.. Now that is hard to explain. The box size was 6 x 9 x 11. Am ...

Shipping label refund

New to E-Bay .... I sold an item and printed a shipping label ..... then I found out the buyer purchased other items and I can do combined shipping...... I would like to print a new shipping label with the correct weight .... my question is how do I ...

VOIDED SHIPPING LABEL

Why does it take 15-21 days to receive a refund from a voided label? I also wonder where the savings from the shipping labels go, to the customer or does eBay take them. I recently voided a shipping label with a cost of 251 dollars to the customer th...

Lost package

Lost package I have 3 lost packages

USPS Shipping Delays

We are experiencing major shipping delays through USPS. Common throughout USA. Especially Birmingham, AL and Atlanta, GA. Mail sitting at these locations for days, sometimes weeks. Priority Mail! Many large packages are not even getting a Scan in Bir...

Just making a Post that I can refer sellers to for combined shipping rules with screen shots.

This is for a flat rate shipping rule: 1 Go to this page: https://www.ebay.com/ship/prf 2 Allow combined payments and shipping ( I set mine for 7 days as I sometimes run auctions) 3 I recommend a Flat shipping rule charge X amount for the first item ...

Resolved! Help setting up shipping settings

Hello, I am selling records. Can I set it up where a person buys a record and shipping is $5 then each additional record is an additional $1? I know I can do combine shipping but I am just wondering if there is an easier way to do it. Thank you!

Item I shipped to Customer Says "Out For Delivery" Five Days Ago

I shipped the item to the auction winner the day after they paid. I was following tracking and it was all looking good until the estimated arrival day (Aug 9th). On Aug 9th it arrived at the buyer's local post office and said "OUT FOR DELIVERY" that ...

Setting indiviual shipping costs? (I’ll explain)

I’d like to set my shipping costs for $5 for each item (PSA graded cards). For some reason, every time I try and set a fixed cost, it only gives me the option to set, and then I’m responsible for the rest of their shipping costs if they buy more than...

tracking shows delivered buy buyer says not received

I recently sold an item and the buyer is saying they didn't receive it. I mentioned to the buyer that I would have to open a USPS investigation and attempt to locate the package first as we can't just give refunds out on items that show delivered. Th...

Return an item through a Return Case

I purchased a faulty item. I asked to return the item and won the case. I have yet to receive the shipping information to return the item. When should I expect to receive this information to return the item? Do I wait for Ebay or just send it to the ...