Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Shipping labels printing too small...

About 3 days ago, my shipping labels started printing out really small. I am not able to figure out why or make any adjustments to make them larger. No matter what I change, they still print out small. I have seen a few other posts on here about the ...

User avatar by Scout
  • 8620 Views
  • 14 replies
  • 6 helpful

Ebay shipping labels fraud

Ok warning to ebay sellers, if you purchase shipping labels through eBay and something arrives broken you will never collect the supposedly up to $100 insurance. Ebay will tell you " you need to contact UPS and UPS will tell you it's Ebay you need to...

How to Pay for Shipping Labels with Credit Card?

Whenever I buy a shipping label on eBay for an order, it automatically deducts the amount of the shipping label charge from my PayPal account. If my paypal account is zero, it then starts to deduct it from my bank account. How can I set it up so that...

Some days ya just can't win

Never had this happen. Ship something FedEx. Tracking shows delivered without delay. In the states and not a freight forwarder.Tracking shows absolutely no issues and nothing odd.Shipped and Delivered. Buyer claims he never got it, eBay takes my mone...

Shipping refreshments

If I had a listing for an item from Canada and I want to ship it to the U.S if a seller was interested. Like- Shipping was locked to Canada but wanted to change it to go out to the U.S How long will it take for the changes to happen?

Really need somebody from eBay to explain this

A buyer opened an INR case.I uploaded the tracking as requested (delivered).Ebay sends me this message: We reviewed this case and have closed it without any refund to the buyer. The case will not affect your seller performance. Any feedback left for ...

THIS IS HOW SCAMMERS ARE ROBBING US SELLERS! PLEASE READ

This is to inform everyone of the Fraud and Scam discovered and confirmed with ebay that this is happening. If anyone noticed that ebay just updated the policy on Member to member contact, in regards to Threats, Hate Speech, Spam, and Harassment. Thi...

User avatar by Thrill-Seeker
  • 2217 Views
  • 12 replies
  • 19 helpful

Underestimated postage for international shipping

I sold an item that weighs about 40lbs (books) that sold to an international buyer, however with the additional packaging requested by the buyer, it was closer to 45. Typically if I underestimate shipping, I just eat the additional cost and not worry...

User avatar by Adventurer
  • 140 Views
  • 2 replies
  • 0 helpful

Need help.

Shipped an item today that goes UPS. The shipping label has a UPS tracking number (UPS SUREPOST) midway down the label. At the bottom is a Post office tracking number. Which one should I use on the Awaiting shipment page?Any help would be appreciated...

Standard envelope shipping

I just want to say a big THANK YOU to Ebay for adding items that can now be shipped in the Ebay standard envelope. I had talked with someone several months ago about using this for greeting cards which I occasionally sell and was told it was only for...

Buyer received opened and missing package

I got a message today from a buyer saying that they just got their package. When the package arrived it was ripped open and the item was missing. It says it was delivered. They said that the postman marked it and took it with him. The postman wrote "...

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