Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay International Shipping so bad

Just wanted to post my disbelieve that A MULTI Billion Dollar Company needs longer to ship a package from the US to EU than the China Post _ a government Company ! Even Amazone is doing by far a better job than EBAY. What a Shame. Nothing more needs ...

How do I cancel a order I placed before it ships? Also repeated error pages on many links

How do I cancel a order before the seller ships it? I had picked one I thought was something else but the name on the item page was off by one character that I didn't catch. How do I cancel the order? I can't currently access my purchase history beca...

international shipping COST to europe/asia, through ebay's hub in glendale, IL SUDDENLY SLASHED!??

so the last 2 or 3 packages i've sent to asia or europe, standard ebay sales, nothing special, are going first to ebay's (international?) shipping hub at: 110 INTERNATIONALE BLVD, GLENDALE HTS, IL what's odd is that packages that should cost $100 to ...

How do I turn off international shipping for one specific listing?

I've tried to find the answer by googling it and none of it is taking me to where it says it should take me to accomplish this. Maybe with the new international shipping program you cannot do this?

eBay standard envelope on auction items starting less than $20

Would anyone have suggestions how to avoid the eBay standard envelope issue when an auction item exceeds the $20 maximum for PWE shipping - where the buyer selects to ship at the lower price although it no longer is an option? This is causing me a he...

Resolved! There is no easy way to ship an old cigarette lighter if you're honest about the contents.

USPS said no way. It doesn't matter if it's dried out and doesn't work. If it once had lighter fluid inside it cannot be shipped without special permissions. So then I went to Fedex. It was the same thing except they said I could possibly get approve...

Item Not Received Case

When a buyer opens an item not received case and then afterwards close the case saying that the seller didn't do anything wrong . Does it still effect the profile of the seller and does the INR case ratio and percentage remains the same or after the ...

International shipping

I have someone that is asking for first class international large envelope. My concern is tracking is going to be similar to PWE and not really update. If I choose that option, can I upgrade shipping to ground so just pay the difference? I know I can...

How to turn off buyers paying eBay discounted shipping rates?

I had the message below appear at the top of the page when I went into my SOLD listings. Does anyone know how to turn this feature off? I do not sell a lot and since I live so close to the post office I pay at the counter. My customers are always cha...

Shipment Tracking Late or Erroneous for USPS...

Hi, I started selling on Ebay recently and though I have shipped all packages either same or next day after payment - I have 3 "late penalties" under my selling account - this is despite 0 complaints and a strong history of "fast shipping!" feedback ...

Check your shipping rates

This morning all my calculated shipping was automatically reset to ebay discounted rates. I went in and changed back to standard rates. This is getting beyond annoying now. When they stop taking fees on shipping, I may consider discounted rates.

Item originally sent UPS, free returns, PO Box set up for all returns, where does it go?

I recently enabled free 30 day returns on all of my items and have a theoretical scenario to play out in case it happens down the road... I have it set up to where all of my returns go to my USPS PO Box. But let's say a buyer buys one of my items and...

eBay's International Standard Delivery shipments are getting overcharged.

To preface, at the point of creating labels I ensure to document the exact weight and dimensions of the article to be shipped via eBay International Standard Delivery. This information is documented into my accounting software and reviewed every 4 mo...

Missing tracking and payments on hold

First of all, it's absolutely ridiculous that ebay holds payments on my account that has been active for +11 years, with more than 400 transactions. I'm not very active selling, but very active buying. Recently started selling again, but still, I'm n...

Multiple item shipping issues

Hello. We have some items listed that can be purchased in more than one qty. Ebay has added weight to the shipping cost but does not make my box dimensions bigger. For example: We sold three commercial heat lamps. The weight of the shipping was corre...