Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Selecting Handling Time does not work - resets to none

Whenever I go in and change handling time to 10 business days, or any time for that matter, and click done, or off the window as it tells me to, the handling time resets to ----- which is effectively unlisted/none. I've turned off adblock, I don't kn...

How to change on an active bidding session deliveries from UK only to Europe deliveries ?

Resolved! USPS Rate Increase (Sept 16 2024) - based on zip codes, not zones

Per this announcement: Effective September 16, 2024, USPS will increase rates for package delivery to select zip codes. Although this increase affects a very low percentage of transactions on ebay.com, you may see a higher shipping label cost for som...

USPS Priority Mail Shipping

There were two different costs to ship a USPS Priority Mail Flat Rate Envelope with in the USA. One package cost was $8.18 and the other was $8.50 purchased thru Ebay. No additional insurance was purchased. Any idea why since they are both the same p...

Buyer cannot buy my item because it tells her I don't' ship to Ohio

A buyer wants to make a purchase from me. When she clicks buy now a message pops ups saying I don't ship to Ohio. I doubled checked my listing and I see no issues with my shipping. I'm actually sending out 6 packages today throughout the US. Does any...

Shipping Charges

Has anyone noticed how out of control sellers are charging for shipping? Seems there should be a way eBay could control this.

Exact Package Weight for USPS

Is USPS very picky about exact package weight? I know that the label can't be paid for less than the exact weight, but can I round up a pound or add a couple pounds so I'm sure it's covered?

not receiving the order

Dear i have been sallied one item since first om May, till this date i didn't received please find copy from my order. order number *** address **** Contact no. *****

Una orden que no llego

Hicimos un pedido con la orden número 06-12053-71206 y no nos ha llegado quiero saber el estatus

USPS or UPS? Pros and Cons

I am currently using USPS for my listings, as they offer home pickup for free when mail is delivered. I was wondering if eBay sellers think USPS or UPS is better?I have read USPS tracking for packages is not reliable, but does anyone have experience?...

Resolved! Seems to be a problem with Pirate Ship and tracking numbers

I have exclusively used Pirate Ship to print shipping labels for my eBay sales for several years now. Generally it has worked flawlessly. It instantly puts the tracking number in the eBay sales record for the item. However, I was looking at my eBay S...

Resolved! eBay Shipping not Calculating (including) NonStandard Length Fee as of yesterday?

I know it's not just me. But the eBay Labels Calculator stopped adding the NonStandard Length Fee whether listing, buying a label, or just plain estimating? Hopefully temporary...

Address issue

HelloBuyer purchased a ring ..even thought I put a best offer option but buyer just purchased buy it now and paid full price…which is nice. but buyer say they recently moved and have not updated new address on ebay account and so asked to ship to new...

Resolved! Ebay Standard Envelope greyed out when shipping.

This is the second time this has happened to me in the last week. I am selling lower value coins for the most part. I use the same categories, the same envelope sizes, and the same weights every time. However, when I go to ship to the buyer, the ebay...

Question about Japan Post tracking --> USPS

Hi all, I recently ordered an item from a seller in Japan. I paid for an economy shipping rate, with the understanding that it might take a long time to arrive: I paid on 7/17, and the ETA was 8/11-9/2. However, then I got a tracking update indicatin...