Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Regarding eBay Standard Envelope shipping for trading cards. At what stage can I file PIP Claim

I've been using eBay Standard Envelope to ship all my trading cards, it has worked perfectly. But starting this Tuesday, June 4th, I noticed that for the 3 separate cards I mailed out, the shipping history on each item shows, Mon June 3 - Tracking nu...

Error Shipping to Puerto Rico help

Hi all,I get an error when trying to purchase the lable to PR; The shipping to address contains invalid or missing fields. Please amend this and buy your label. **I messaged the buyer but they have not responded. This is exactly what the address look...

Sold an item however my shipping address was outdated

I tried voiding the original print and tried getting a new one but my new address didn’t carry over. I contacted the buyer just to make sure they’d know of the situation. I had sent the package anyway and hopefully it should arrive, haven’t received ...

Shipping Discount - Shows for some package sizes, not others.

I've been doing some listing this week while I have some time and am confused by the shipping discount. If I mark the package size 12 x 12 x 12, it shows the discount. If I change the package size to, say, 12 x 10 x 8 the discount disappears. Weight ...

Shipping costs

It used to be that when I sold and item I would pay for the shipping label cost and then would be paid that cost by the buyers purchase. Now it seems that I pay for shipping and they buyers shipping cost goes to EBay, not me. Can anyone explain this ...

Post to: wont show international shipping

Hi!When i edit listing i choose ship worldwide and save. when i view the listing it only shows i ship to ireland. What should i change so listing shows i ship everywhere. Same goes with all my other listings.exampe: BBS Soundweb london BLU-50 signal ...

Book/DVD selling

Does anyone know how some sellers are selling books and dvds for lower than media mail prices?

High priced return labels

I was randomly going through some eBay fees to find something. I noticed I had paid $100 and $67 for a return label. All my labels come from eBay and are normally in the $8-15 range. These were not large pieces. eBay tried to tell me it was because t...

Misdelivered package

A customer just reached out asking about her package. Tracking through ebay shows that it was delivered yesterday to a different (but nearby) city. When tracking directly through USPS, it does not show that it was delivered. What are my next steps? T...

5,000,000.00 for shipping on a listed item???

Are there any standards on Ebay? Just noticed someone is selling a declaration of independence and says shipping is 5 million dollars.....The listing says they want 20 million for shipping but at the end of the listing say they do not provide shippin...

Ask for invoice feature

I need some help. Someone is interested in buying several things from me and wants to have them shipped in a single box The buyer states he cannot request an invoice and I don’t know how to make that work

Noob questions about shipping

I'd like to preface this by apologizing for wasting this forum's time, but I'm very new to selling things online and have a few questions as to how shipping works on this site. Specifically, I'm curious about best practice for shipping small (fits in...

Shipping labels printing changed - how to change back

I've been printing shipping labels from ebay for years. They have always had the label (of course) at the bottom of the page. On top of the page has been the Instructions on the left and the Online Label Record (with tracking #, weight, Cost, address...

EIS Program - Was I Removed?

Is it possible to be removed from the EIS program? I believe I sold two items through it a few weeks ago, but now I have a potential buyer who can't get an Item shipped to Europe. The only thing I can think of is that I tried to list a computer modul...

Packaging Tips for Fragile Items: Let's Share Our Secrets!

Hi everyone! Selling on eBay can be exciting, but packing fragile items securely can be a challenge. Let's share our best practices! What are your go-to materials for packing delicate items? Do you have any creative tips for ensuring safe arrival? Do...