Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Seller accepts refund request but won't give full refund??

I purchased some items from a seller in one transaction but they were all defective. After a lot of messaging, I started a refund request which the seller accepted, but they won't provide a shipping label and when I got in touch to organise shipping,...

Resolved! eBay Can’t have it both ways. Shipping: Drop Down Options.

The why, when, where, and what ? Why is this happening: eBay failed to communicate chooses to the seller knowing very well some shipping options are NOT offered thru eBay. eBay Failed to connect the dots. When is this happening: Every day to all sell...

Paid shipping Twice, and How to get refund from the post office

I recently sold two items. The shipping cost caculated in ebay store was $15.00, however, when I dropped off my items in the post office, the staff said that the shipping price was wrong. I was asked to re-purcahsed a shipping fee of $47.0 and cancll...

USPS No Acceptance Scan after nearly a week...

I dropped off 3 packages at USPS on October 3rd which is 5 days ago. 2 of which got an acceptance scan when I got home (I handed the 3 packages to a person who was collecting mail because the dropoff box was out of service). However the 3rd package h...

Seller Shipping rate Issues 7.20 to 18.40 Seller canceled I wanted lies

Won a pair of shoes..Auction had stated $7.20 shipping..Seller invoiced me 18.40 shipping..After much bk n forth of me asking them to correct this..Copy n pasted them the usps websites rates even..which was lil over 8.00..they finally admitted it wss...

Shipping a Beanie Buddy

I searched the message boards and couldn't find anything on this topic. I listed some Beanie Buddies with free shipping; someone bought one, and when using the Paypal shipping tool, I was shocked to see that the shipping was over $9!!! Sellers that d...

already sent a return shipping label

i have sent the reurn label and this person is taking for ever to send tthe item back its a unused halloween costume and i have a feeling there going to wear it then return it! can i some how tell them if its not returned soon i will back out of acce...

refund return

Hi ebay hasn,t got back to me after they said they would send me a email about myreturn Package labelHi can you send me a return Package label ,you did say i would get it by the 9 .10.17 which was yesterday? I sent them a email today but they have no...

Will Postal Code (Zip Code) save me?

I recently bought multiple items, i accidently sent the shipping adress wrong, the province and address. my postal code (zip code) was correct, will i recieve my item, if not how far will it go?

Providing a Return Label

A customer wants to return an item to me the was damaged ( I have insurance on the item) but how do I provide a return label?? I tried to reverse the addresses on the original "print a label" page, but that did't work as some of the fields were block...

USPS removing online ship discounts retroactively, billing counter rate to PayPal as unpaid postage

Every time I tried to ship by ebay, it would fail and my paypal ebay shipping agreement is locked to INACTIVE. So, I began shipping directly from Paypal which also provides the discount on shipping. all was well until last week every time I go to shi...

declaration

Hello there..I have got an email from ebay resulotion center what saying that I asked from to sellers a refaund for the same itemSo I"m writing for exaplain:I bought for mistake the same item from to sellers , but I pay attention for it just after I ...

Question on Shipping Fees

I sell classic US postage stamps, Nearly all my listings are auctions, and all of the auctions begin at 99 cents. On occasion an item will sell for that minimum, or perhaps in the $2 - $9 range. Others sometimes sell for $200 or more. I've been charg...

Resolved! Proper procedure for returning an item that was dropshipped from Amazon?

I just ordered a pair of shoes here on eBay, but they actually arrived as a "gift" from Amazon. I have read about Amazon dropshipping before and understand it's not against eBay policy, so no issue there. However, I would like to know the proper way ...

Return - tracking says need to schedule redelivery?

I have returned an item under a seller's return policy, so I used eBay's label with the payment for the label coming out of my paypal. I noticed it was taking quite a bit to be delivered, so I just checked the tracking and it says delivery was attemp...