Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How do I issue a partial refund?

if i issue a partial refund on shipping over payment, do i get an ebay final value fee credit?

Customer received wrong item....

My listing description and title stated one item but I accidentally post the wrong picture (Sims PC game). The customer didn't email me once he received the item instead he went directly through eBay. Once replying to him I stated that I would be mor...

Resolved! What's eBay's policy...

I recently sold an auction the total price was 3.99+12.95i had two similar items and sent the wrong one out by accident...buyer contacted me, I apologized and said to keep the item (nearly identical for free) and that I would send out the real item a...

Paypal punished me for $ 1,700.

I sold a large item weighing 300lb or 60kg on ebay.in the listing description was said that the item would be shipped in three parcels apart.the shipment was expedited and cost me more than $ 900all three parcels and this is confirmed by tracking num...

GLobal shipping - Buyer chose another option??

I started selling internationally when the Global Shipping option began and I ONLY offer this as an option. This is mainly because 1) the fees for collecting the additional (and sometimes costly) postage cuts too much into my profits 2) It is very ti...

Rigid flat mailer weight

Does anyone know about how much a photo print in a 9 x 11.5 rigid mailer would weigh?

ebay shipping policy

Why does ebay send me an email announcing a seller has sent the product when all that has been done is a printout of a shipping label. I have on occasion waited from 5 days to 12 days from time I paid for the item until it is actually in the hands of...

eBay/Amazon drop ship reflects negatively in feed back

I know there are a lot of eBay sellers out there who drop ship from Amazon. I know it is allowed, but I don't think the buyers know that. I was looking for a product last week and was reading the feedback of a seller. The attached picture shows you s...

Return shipping refund

I received a faulty item (a phone screen with a low brightness issue) but the seller believes there is still use in it. He wants me to ship it back, but I don't want to risk not getting refunded my shipping cost. How can I be sure I get back the mone...

Expensive item stuck at US Customs - who is responsible?

Hello community, I purchased an item 29 days ago from the UK, shipping to US--still not received and is 'held at customs for unknown reason' since 8/10/18. It was shipped through a carrier called DPD (European courier). Originally it was sent to the ...

No refund

I bought a phone from the seller in China for $207.17. The phone was not functional so I opened a return process, the seller agreed and told me that he will add my shipping costs to the total refund ($23.50). So I shipped the item first class, also g...

Scam?

Hello. I am a buyer who recently purchased an item from a seller. The bid was won on July 21st. The estimated delivery date was between July 31st & August 10. Today is the 21st of August. The item has been shipped. I understand that the delivery date...

Seller Standards - Late Shipments

The new eBay seller standards provide "3" ways to ensure your shipments are not classed as late. (I put 3 in speech marks because realistically there is only one way) 1. Your shipments first scan by your carrier is within the stated handling time, or...

Cheaper shipping for lots?

I usually use USPS priority but need to get rid of 100’s of things. Would like to make lots of them but postage is prohibitive. At this point don’t care about profit but don’t want lose shipping. Being in poor health, and old, worry everything will e...

(Returns) Having Ebay to step in link broken???

I bought an item from a seller. I opened a return case and so far we've haven't come to an agreement. It's 8/21/2018, however I do not see any link or anywehre to have ebay step in and help. Normally it is there, but I don't see anything. Is there li...