Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Merchant attack me with messages

Hello, I ordered a garment on ebay.com. I strictly followed the recommendations to check my sizes with the merchant's table. At the receipt of the garment it turned out that the label indicating its size was cut with scissors. In addition, the garmen...

seller refusing to ship at price listed

an item was listed at less $14.24. that was $5 less than any place else on Ebay. I bought the item. Now the seller says they can't ship for that price - even though they left the listing up at that price for 3 more days. ( Until I pointed out to them...

Resolved! Combining two orders

Had someone purchase 2 items and don’t know how to send invoice for reduced postage.. please help. Thanks, Brenda

Buyer is trying to scam me. What can I do?

I sold and shipped my personal unlocked 128GB iPhone 7 on eBay a few weeks ago. Last week, the buyer messages me with a photo of a completely different phone worth much less (Might be stolen and bricked). He says that's the phone he received in my pa...

company practices

My name is Barry Rudasill Cleveland OH and I'm here to call out Fedex and Ebay. I recently purchased a samsung chromebook through Ebay. The transaction of my payment went through and smooth until the item was delivered to Richfield Fedex. Upon checki...

What is the best way to cancel a transaction when the scammer paid.

I have a known scammer that purchased an item via paypal and I don't feel comfortable shipping to a scammer with a bad history.

Bulk Shipping Labels -- eBay must be smarter than this

Who could possibly have designed the new bulk shipping setup??? Maybe it's fine for someone who sends 3 packages. If you've got 50, instead of being able to see everything in a tidy little grid like before, it is now a massive document you must now s...

Is my Ebay/Paypal postage label tracking number the same as the Label number from my USPS receipt?

Just sold a pair of sandals and took them to the post office, sending them priority with tracking. I got my receipt, but several hours later when I clicked on to check the tracking of the package, there was no progress, and the usps tracking didn't e...

Seller declines refund but I really need a refund...

I bought a 5 foot chain and it states high quality and brand new, the chain was not brand new it looked worn down when I first got it, and also the chain snapped a month and a half later and I almost crashed because of it... The chain still functions...

How do I refund minus my original shipping cost

Hi, I’ve gone through a few threads but couldn’t find the answer to my particular questions... so I shipped a 200$ item to Swedes with a 55$ shipping fee. The item arrived but my buyer never picked it up so the item got sent back to me without ever b...

Replacement item

Hi. Not sure I’m doing this right. Bought a brand new iPhone on eBay from a seller/shop who has quite a few for sale with good feedback. However the battery doesn’t last a day. i have asked due to only being a week and new item and I have to have my ...

Fedex and walgreens shipment.

Recently I dropped off a Fedex package and dropped it off at Walgreens. Has anyone ever used dropped off at Walgreens? My package took 4 days to be picked up and the customer service agent claims that it wasn't picked up due to the fact that at Walgr...

How to get ebay discount on your own Fedex account?

This is a link to the discount program, right?http://www.fedex.com/us/oadr/en/discounts/bs13184011/benefits.html I went there and put in my fedex account #. I tried both options, applying to my current Fedex account, which got me an error and also ap...

TRACKING AND DISHONEST BUYERS

It is amazing how many times a buyer will claim he never received an item when you forget to post the tracking number. Never not one time have I ever got a complaint from anyone when a tracking number has been posted. I did a test and did not list a ...

eBay Failing to "Step In" and "honor" Money Back Policy

Help! eBay is failing to support/review a Unrecieved Item: 1. I purchased the two item from the same seller on July 20, 2018.2. The items were ordered from China and were not expected to arrive until the end of September, 20183. The items never arriv...