Shipping

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Help with MIA seller!

US seller did not have international shipping set up. I enquire with said seller the shipping charges on an item to the UK. He replies $20-30. Eventually I send a best offer, he counters and I accept. I request an invoice to be sent with shipping cha...

Resolved! Buyer wants a refund before item has even been sent despite no return policy.

I recently sold an item and the next day the buyer has requested the item to not be shipped and that they would like a refund. They claim to have changed their mind. When I created the listing, I selected that there can be no returns. I would underst...

ALL snad cases now automatically found for the buyer, admitted by reps and leadership

A while back, a case was opened which was very obviously a buyer remorse case. I do not accept returns because I sell computer software which I describe diligently and I repeatedly say it is the buyer's responsibility to research compatibility, etc. ...

Received item in damaged condition

I received a Next Book 8 with the screen cracked and would not power on. I alerted the seller of my problem and concerns. As to date I have not heard from seller.

eBay making 10% off Sellers Shipping Charges

It is fundamentally WRONG for eBay to make $ / charge sellers a 10% fee for their shipping charges. eBay is the ONLY one making $ on shipping charges! My question to the forum is how do Sellers come together as a large group to get this changed? MOST...

Weird Situation for Return Car Part

So I bought: https://www.ebay.com/itm/Fits-06-13-BMW-E90-E92-3-Series-2Dr-4Dr-Front-Bumper-Lip-Spoiler-Urethane-PU/391622615705?epid=876461311&hash=item5b2e86e299%3Ag%3A8UwAAOSw2GJak7sp%3Asc%3AUPSGround%2190630%21US%21-1&_sacat=0&_nkw=Fits+06-13+BMW+...

buyer making false claims about counterfeit product

Hello,We recently had an issue with a buyer making false claims about us selling counterfeit product, and are hoping someone higher up at ebay actually reads these messages. We are a small family brick and mortar business selling, installing, and ser...

Great Deal Or Scam?

Yesterday when I searched on eBay, I accidentally found this extremely cheap iPhone X. (https://www.ebay.com/itm/323366295700) Without much consideration, I purchased it and paid with my credit card through PayPal. The buyer did ship fast, providing ...

Mail system sucks

I have informend daily digest that comes in my email from the usps. It shows he picture of the envelope who its comming from . So i have some stuff i have ordered and yes paid for all were shipped two weeks ago but yet nothing there no tracking just ...

seller says they will send it but doesn't

So I have been in communication with the seller about sending my item. They said they would send it yesterday and they still haven't, its been 7 days. They said on their auction they stated that it will be sent out 5 days. Well there is no such claim...

Resolved! No longer a registered user

I was trying to contact a seller but the account says it was No longer a registered user. What can I do about the item I bought?

Resolved! Losing Power Seller level for combining shipping?

I am a small but long time seller on ebay--just a hobby, really, to get rid of my stuff. But I lose my Power Seller status when I combine auction wins into one package to save the Buyer shipping costs because my critera precentages on tracking valida...

Resolved! Unsupported Return Policy???

Unwilling i changed all my return policies to 30 days but when i list items, i still get notified about that i list with an UNSUPPORTED RETURN POLICY. Is there anyway to stop these **bleep** notificiations ? Its bad enough to have to offer this stupi...

Seller does not respond on messages

I need to return item and receive my funds. Also need to have some live person to talk about the poor service I am now receiving. Fter years as a customer.

GSP Listing Received Offer from Non-GSP Country

For the sake of not wanting to wait around while I did some research on this, I declined an offer I received for an item I have listed because the "Ship To:" address in the offer was in India. My listing is set to use the Global Shipping Program, I'v...