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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Buyer return scam?

A buyer recently purchased an item from me and claims it was damaged in shipping. He said he had video of him unboxing it, but didn't want me to see his face (first red flag) so I couldn't see the video I had a no returns listed but I decided to allo...

Sorry, I know it's been asked 1000 times, but this is my first time...BUYER REMORSE RETURN

If I have "seller pays return shipping" as my policy, but a buyer wants to return item simply because they bought wrong item, are they responsible for paying return shipping or am I o the hook for it regardless of whether they choose "changed mind" o...

Resolved! Seller asks to return item sold that may belong to his ex-wife as part of on going divorce setlement

I just bought a movie projector from a seller for $2200 +$50 shipping. It is scheduled for delivery tomorrow but he sends me a message this morning asking to call him ASAP and gave his phone number. I decided to call him and he tells me that I might ...

how long does a buyer have too return an item

Resolved! eBay telling me to ship my return but seller says they accidentally clicked approve. What now?

So basically I am trying to return something but the buyer is not having it. Saying they have a no return policy and making up lots of excuses (I received a reproduction game case, they claim I didn't buy the case from them only the game, but the gam...

Resolved! returning an item

I have a shipping label but no way to print it ? What can i do ?

What shipping platform do you use?

... and what to you like & dislike about it? eBay labelsPayPal labelsStamps.comEndiciaShipWorksShipRushShipStationShippoShipHawkPitney Bowesmaybe others I missed?

new app or website functionality for shipping inflexability

ebay now forces you to the ups website if ups was listed and no longer to the ebay shipping page which allows one to select the carrier and shipping speed which may differ from listing. to add further pain the ups website does not allow drop offs at ...

Tracking number showing delivered Ebay asking for a Police Report.

After more than 15 years and a thousand purchases I bought an item from a USA seller shipped from Germany that shows up as delivered even though I havent got it. Already spoke with the mailman responsible for my area and he told me the shipper should...

Resolved! Where to direct buyer for insurance claim verification link?

I apologize in advance if this has been asked elsewhere, but the only reference I found while researching the topic was from a thread a couple of years old. I currently have a claim open with ShipCover. I recently reminded my buyer that verification ...

Resolved! Shipping to Portugal

Yesterday I had a cloth military badge sell in auction for $4. I know, go to Vegas! Here is what is stumping me. The buyer is in Portugal. He wins and I get a notice he has paid $1.15 in shipping. I threw this up as a letter rate, knowing I would sen...

it says free shipping but no

I felt sad,, really.. i choose all with free shipping so i think i can save money and believing on it i excitedly waited for it to be delivered to my children. I was surprised my brother told me they cannot get it because it is in the post office not...

Seller cancelled my order with the reason of "Buyer asked to cancel the order"

The seller cancelled my order of an Audio Interface, the reason stated for the cancellation is "Buyer asked to cancel the order" which I clearly did not do. I used a debit card to pay for it. The Bank which issued my debit card that I used to pay for...

Does eBay's RETURN BY...date actually mean anything?

I have a buyer whose Return Request on a $75 item was automatically approved (doesn't fit) eBay notified the buyer to return the item by July 13. As of today, July 12, it hasn't been returned and I have no notice of shipment. If it's not back tomorro...

Another nail in the coffin with the removal of restocking fees...

I see that eBay has now removed the restocking fee option on returns. First of all, try to return an item to Amazon or Newegg on a whim without getting dinged. Anway, what the restocking fee did for me was to provide a way for me to get my oringal sh...