Shipping
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Resolved! Ebay Seller Protection

I'm curious - those who have been lucky enough to discover that eBay does not give a **bleep** about its sellers - why do you continue to sell on here? I just had a buyer return a dress she damaged. I had the item listed as 30 day returns buyer pays ...

Claiming for a lost parcel.

I sold an item and it was lost by Hermes. They say they have an agreement with eBay and that eBay have to settle it.How do I do this?? Help please.

Resolved! How should I deal with a seller who won't reply to requests for a refund

Recently, I purchased an item that was defective. However, the sell has a return policy. So I filed a return via the "return this item" button. It has been about a week and i still have not heard back from the seller. I have sent them polite messages...

User avatar by Adventurer
  • 214 Views
  • 2 replies
  • 0 helpful

Need advise on a return scam

So this is my first time handling a return where buyer claims they got item with missing parts.I sold a set of 4 lipsticks, the front of the box is transparent so it’s easy to tell its content. The item was delivered a week ago and today the buyer op...

User avatar by Adventurer
  • 475 Views
  • 15 replies
  • 0 helpful

All scammers welcome to ebay

Hello! Im using ebay 10 years i had 127 successful business before, but now i got ripped off. The guy is scammer ebay do nothing about it they say: We're sorry you have a problem with your purchase. However, this item isn't covered by the eBay Money ...

Scammed by a seller

Hi. I have a horrible situation here. I purchased a ring online from a seller who had good reviews but had no returns accepted. He had paperwork which stated how many diamonds the ring had. When I received it, it had a different number of diamonds an...

Return samsung j727t1 battery

I do really want to go return the samsung j727t1 battery back to Ebay. Because I don't want it. I want to have my money back to my Visa account please. Don't try to make my Visa account card got fraud.

DO NOT USE THE GLOBAL SHIPPING PROGRAM USA!!

Unless your item is damaged or lost, As a Seller YOU will be responsible for return shipping from Europe. Which is Triple what it would cost you within the USA. I just had a buyer say the drum I sent was not the right size. I am pretty sure it is the...

Do FVFs include Handling costs?

Can a handling fee be added to shipping in order to offset/cover eBay & PayPal fees, or do Final Value Fees include any handling costs that sellers charge?

User avatar by Adventurer
  • 400 Views
  • 10 replies
  • 0 helpful

Resolved! Item Hasn't Been Delivered...Programming Glitch...

The first screen shot is from my Purchase History page, with the tracking expanded. The second is from the official UPS tracking page. The Third is from my Ebay Order detail page....why the heck is it showing as delivered? SMH...

Delivery issue.jpg UPS Damage.jpg Order Details.jpg

Do I need to measure every box for shipping?

When I list an item, I weigh it without a box but estimate my cost for shipping. My listed items are all shelved without a box. Sometimes I'm not positive at the listing time what box I will use. I do not use calculated shipping but use same cost for...

Buyer asking if they should open and INAD

I sold a pair of sandals and the buyer messaged me that they were a wide shoe and that info was not in the description. It is true I did not type the words "wide" in the description, but I showed a clear close picture of the size label on the side of...

User avatar by Adventurer
  • 426 Views
  • 11 replies
  • 0 helpful

Return Request Not Closing... It's Been 41 Days.

We sold an item that a buyer decided they wanted return, because they didn't like it. They opened the return request on 12/15, and it was automatically approved by Ebay. But they have not done anything since. The have not messaged us or uploaded trac...

Free Shipping posted on Title.

I placed an offer for a coin. The title block said Free Shipping. The seller accepted my offer and when I went to pay for it I realized that the Canadian Seller had a Shipping clause inside the shipping info. I asked him to please send an updated inv...

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