Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Calculated shipping first class WRONG

Hello so I’ve been having some issues wondering if this has happened to anyone else and if there’s a solution so many of my items 10 Oz and under are charging the buyer anywhere between 1.90 and 2.00 for shipping we all know that it is more than that...

Resolved! I bought from bad feedback seller

I just noticed that seller has bad feedback, he did not ship my item 8 days after payment. estimate delivery is 15 july. Am I guaranteed to get my money back? what can I do if seller does not ships my item anyway after 15 of july ?

User avatar by Rising Star
  • 132 Views
  • 1 replies
  • 0 helpful

combined shipping

Lately it seems that customers who want to purchase multiple items are having issues with submitting an invoice request after adding multiple items to their cart. The items I sell are very light,so I offer to combine shipping cost and send the items ...

Dishonest Buyer

What should I do if a buyer makes a claim that something is missing but I know for a fact it was there when it shipped? Buyer wants it replaced but I don't trust what he is saying is true.

As a buyer, can I refuse combined shipping and have the items send separately?

So I won a bunch of auctions from a seller who does not give discount on combined shipping (Shipping cost is now $200 USD). I was wondering if I can refuse automatic combined shipping and have all items shipped individually as that way they will stay...

User avatar by Adventurer
  • 411 Views
  • 7 replies
  • 2 helpful

ebay goes on sellers word.

Just saying you did not get a return is not enough they need to check before telling ebay to close a case.

User avatar by Thrill-Seeker
  • 225 Views
  • 4 replies
  • 0 helpful

My Ebay label is not printing on the correct place on the peel off label

I can not use my peel off labels as I always have as while I check on portrait, they now print in the upper left have portion of the page, they no longer seem to know that there are two labels on the portrait peel off labels. So to be clear, I can no...

Resolved! BIG PROBLEMS LATELY WITH OVERSEAS BUYERS SELLING UNDER US ACCOUNT AND MINIPULATING THE SHIPPING TIME

Lately I am having more and more issues with powersellers and established accounts claiming they are here in the USA and the part is here in the USA and ebay tells you, you will receive it by ……. date. Then I order and at 2am in the morning I get a t...

Calculated Shipping

I just watched the video on Calculated Shipping. Honestly, could she talk any faster? Also, her screen doesn't show up good enough to help at all. I am more frustrated with the shipping processes than I can say. I constantly lose money, while giving ...

DIM Weight Calculations have increased my shipping costs by 400%

The new USPS DIM shipping have made the shipping costs ridiculous. A 12x12x12 box will now have a minimum of 10 lbs. Is no one else outraged? A medium sized box (6 lbs) was $120 to go from Florida to Calif. last week that was 35 dollars.Now they want...

User avatar by Adventurer
  • 836 Views
  • 12 replies
  • 7 helpful

Return policy sucks and is unfair to sellers!

I have been selling for 21 years on eBay and I think I'm finally done. The system is so unfair to sellers I wonder how it would hold up from a legal standpoint. If a buyer lies and simply checks "not as described" then as a seller I have no voice. Ev...

User avatar by Scout
  • 7994 Views
  • 61 replies
  • 93 helpful

Buyers have too much leverage

So I recently made a sale for some very specific use platinum wire in which I made a very clear in my posting that this is very expensive material providing links to show exactly how much it cost from the original distributor. I sold 2 spools of this...

bad service

EBAY havent refund my money that a case. why? I cant contact ebay because the product was eliminated. really bad service.

Left a negative feedback, its not in resolution centre

Bought an item from a seller and i didnt receive it after waiting for a month and i wanted a refund from the seller, since he didnt reply i left a negative feedback and the time period has passed, and the feedback is not in the resolution center.What...

Resolved! Item returned after I received a refund

I bought a GPS unit from a seller in Florida. When I received it, I discovered it was in terrible shape. I returned it and was given a refund. The GPS was returned to the seller, but he wasn't home. The letter carrier left a note for the seller to si...

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