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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay Shipping Labels - What is the message on the shipping label regarding buyer's request?

I recently started seeing on eBay's shipping label a message saying something about "Buyer Request" next to an amount more than what the buyer paid for postage and handling. Has any other member seen this message?

How to deal with this return

I sold an item with 60 day returns from the buyer and 40 days later the buyer is requesting a return because of a missing part that I had neglected to mention. How do I create a return label in this case and get my seller fees back? Should I tell the...

배송료에 관하여!

I am going to buy a MELNOR HYDROLOGIC PROGRAMMABLE 4 ZONE WATER TIMER. Please teach me how to buy shipping at a reasonable price! $ 22 to $ 22 Shipping I think I'll write a little letter.

How to ship really heavy set of books?

I am selling a large set of 33 books, which will be really expensive to ship. For now I have a free shipping on them. I understand it will take multiple shipments But I do wonder what is the right way and cheapest and safe to ship the books?

Snad on low price item

Hey guys so here's the deal.I bought an item with a total cost of 3 bucks from an asian massive volume seller, I received something entirely different. I don't suspect foul play of course, just a mistake from his part. The money is also very little b...

Requested a return on a defective item. Ship item back now or wait for seller to respond?

I requested to return an item for "does not work/defective" reason. Upon completing the return request, ebay automatically generated a return shipping label for me to print and said that I need to ship the item back by 15th. However, in the return de...

Open box "Like new" Hard drive had over a year of power on hours

I recently bought a open box, "like new" hard drive for $5 under what amazon charges for it. When I got it, I tested it with crystaldiskinfo and was shocked when I saw over a year of power on hours. The drive works properly and well. I actually prefe...

2019 1st Class Shipping Charges If Printing An Online Label

I was advised last year about lower 1st Class shipping costs if printing a label online.Can anyone provide me with the 2019 costs?

Buyer returns item after due date and case is closed in my favor. Refund or refuse and send back?

Buyer received item on June 20th. Opens a return request on the 24th. Didn't like the item. States material is hard and "crunchy" even though tag says it is 100% Cotton. I sent her a return label. Supposed to be returned by July 1st. On July 3rd, I c...

Sellee unregistered and Ebay gave refund for invalid tracking info but tracking shows in transit

Ebay issued me a refund because "we didnt receive valid tracking info from seller" who unregistered three days after shipping. He had 100% positive feedback. My tracking says item is "in transit". Could it be that ebay issued a refund because there w...

Insurance and missing items

I paid for insurance on a package for coins and I received it ripped and retaped. It is missing coins and the shipper said to contact eBay. What is the correct thing to do?

Local Pickup Only = Too Lazy To Ship

You people do realize that you're really cutting your options doing this and your stuff will sit out there for a long time while the item decreases in value..... Amirite?

international shipping

i recently bought from a seller in china. he gave me a tracking number and the last data is "flight landed in destination country" that was on jul 1. why am i not getting any more updates? is the tracking number from china not valid in the us? is the...

eBay’s feedback and rating system

In my experience eBay’s feedback and rating system can be manipulated and is, therefore, unreliable! I had a dreadful experience with a seller after notifying him that a silver tea set purchased from his eBay shop was not as described and was deliver...

ebay supports fraud

if a vendor purposely sends an item to an none existent address, in this case a lifeguard stand and does it twice, ebay stands behind the vendor not the customer who did not receive the ordered item. the excuse? they sent it to the address on record....