Shipping
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Resolved! EBay Feedback Extortion Policy and International Sales

The only reason I am starting this thread is because the eBay Customer Service representative advised that I do because I was unhappy with how they were handling the issue. We sold an item internationally. The buyer filed a return request for item no...

Shipping an Insured Letter

The USPS site shows that I can mail a First Class Letter with insurance.This would be perfect for what I will be listing.BUT when I try to create a shipping label, USPS First Class Letter is NOT an option (or at least I can't find it).Am I missing so...

User avatar by Guide
  • 142 Views
  • 1 replies
  • 0 helpful

Buyer Refunded Twice for Same Return

In a recent post I talked about how I had a return where a buyer was able to open a second case after a refund was issued: https://community.ebay.com/t5/Shipping-Returns/Case-Opened-after-Refund-Sucessfully-Issued/m-p/29528455#M273200 CS initially ex...

Can' t reprint shipping label or packing slip

Every time I try the links it either sends me back to my summary page for the label teprint or I get a bad server message when I try to reprint the packing slip. I cleared cookies and tried a different but browser and the links still don't work. This...

Resolved! Over seas buyer (although I do not sell internationally) Claims item is defective demands refund

Hello All, !st time I have incountered this. Been on Ebay since 2004. Top rated , power seller. over 1,250 transactions, over 550 positive feedbacks with never a Negative till today. I sold A 40.00 rare Cd just as I have done many times and shipped i...

Claim vs estimated delivery window

Used to be you could wait up to 45 days from the PURCHASE DATE to file a claim for a no show.Is that still in effect, or is the claim date deadline offset by the estimated delivery window supplied by the seller.Example: You purchase 1st of Jan, selle...

Manage shipping label link broken

I'm trying to reprint a shippi g label but when I click the manage shipping label link it takes me to my summary page and there is no place to reprint labels there

opening a closed case

I had a decision by ebay in my favor to return an item for refund. Ebay was providing the shipping label but when I clicked on the 'print label' button I was taken to a screen that says the case is closed and I don't get a label. The close case text ...

User avatar by Explorer
  • 210 Views
  • 3 replies
  • 0 helpful

non receipt of item

I purchased this item before Christmas and received a message from buyer delivery would after holiday. The item never arrived and I kept getting arrival updates. All I get from eBay is to send a message to the seller; I've doneWe noticed your request...

shipping costs

Does anyone have any tips on shipping charges. I have been selling on Ebay for 20 yrs and seriously thinking about stopping. The shipping is outrageous and I am not a company and cannot offer free shipping all the time, it seems like sales are really...

User avatar by Explorer
  • 270 Views
  • 6 replies
  • 0 helpful

Cost of shipping vinyl overseas

I primarily sell 45 rpm records. The cost of a first class package averages about $14 to $15. How can some sellers here offer international shipping for 8 or 9 bucks from the US?

14 day return policy

To eBay Management I am not a happy eBayer today because of your decision to change the return policy by removing the 14-day return for most items. The replacement of 14 days with 30 days is far too long a period of uncertainty for the small seller t...

User avatar by Adventurer
  • 2590 Views
  • 14 replies
  • 10 helpful

Buyer returned item without filing return request

A buyer returned a pair of jeans he bought Feb 10th. There was no communication from him, or a return request for the jeans. A note inside the package says the jeans didn't fit and for me to please refund him his original method of payment. The retur...

User avatar by Thrill-Seeker
  • 679 Views
  • 24 replies
  • 0 helpful
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