Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How do I tell ebay that seller has not issued refund even though I returned item

This should be pretty easy. Item was not as described, got prepaid label, returned item. But I haven't gotten refund yet. The eBay page is "Have you received a refund yet?" and it shows the four steps:"Return started", "Item sent", "Item delivered" a...

Shipping Calculator - Does It Work Well?

I'm in the US and am going to list some things open to limited international shipping.I know how to block countries/areas I won't ship to (unless eBay changed that from years ago).My concern is how good the Shipping Calculator is these days.Or even w...

Item Location

This seems to be misleading information as in many cases I've found that when it states that the item is in my country, it actually takes a long time to come from some offshore location, usually China. So, I must conclude that the seller is lying in ...

shipping question

so i printed out a label for my postage box saturday couldn't get to usps is it still valid if i drop it off monday morning? thanks.

Non-US buyer used a forwarding company shipping address.

Prior to purchasing, buyer contacted me to see if I would ship to a country in Europe. I said I would only ship to addresses in the US. Buyer says they would ask a friend in America and were waiting to hear back, otherwise they would use a forwarding...

Resolved! USPS sent package to the wrong state

I mailed a package on July 8th to a buyer in my state which should have been delivered yesterday. I checked and found that the package was shipped to the wrong state and was in Kentucky yesterday. I have no idea if or when that parcel will return her...

Not As Described GLOBAL SHIPPING

What happens when you use GSP and customer claims "not as described". Are you responsible for only US SHIPPING costs?

How to Ship Old, Large Magazines

Could someone advise me on the best way to package up old magazines for shipment? While I can handle typical 8 1/2"x11" okay, I ended up with a couple of vintage magazines that are much bigger (roughly 10 1/2"x15"), that I wish to sell. The problem i...

When the Shipping Information Isn't What Was Posted In the Auction

Part of this is a warning, part of this is a question to fellow buyers... I'm in the market to pick up a hot item that, unfortunately, is seeing a lot of Knock-Offs from China. I try to confirm all the important information before buying including: n...

Why do buyers think that sellers have any control or influence over shipping carriers?

Does anyone have any insight on why buyers seem to think that sellers can somehow influence FedEx, UPS or USPS? I don't understand. Once the seller puts a shipping label on a package and gives it to the shipping carrier, there is absolutely zero they...

Resolved! Buyer refused package and sent back without requesting filing a return

I sold an item recently which the buyer paid A$600 plus shipping. I am in Australia and the buyer in the USA. I shipped the item the day the buyer paid for the item. Tracking number showed delivered however the buyer just advised me via Ebay that she...

Received a return package to my address even I'm not the seller

Hello,I need help. Today I received the package from someone. After taking a look at the shipping label that it was a return shipping label. That means that buyer has sent this package back to the seller. The package was sent to my home address and I...

heavyweight from china with an RV tracking code?

"The tracking number of a small parcel usually begins with “R”, "P” or “V” and ends with “CN”UP TO 2KGS."and "for large package The tracking number usually begins with “C” and ends with “CN”"UP TO 30KGS.This is an extract from the chinapost service m...

ARGHHHH! So irritated right now...

On June 26 I had a buyer purchase 3 items. Before it even arrived, I received a return request from buyer in spite of the fact that my listings say I do not accept returns. Following advice I received here (which basically said "accept the return or ...