Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

GLOBAL SHIPPING FARCE

Global Shipping has STOLEN the item I have sold!!!!! I used "Global Shipping" to send a piece of jewelry to Canada. I believed this was the only way to do this, via the change in eBay's shipping page & policies. Tracking said the package made it to K...

EBay sucks

I am leaving eBay after years of selling and buying since 1999. recently sold an item. Buyer didn't like the item they purchased. Buyer made up a **bleep** excuse why they wanted to return the item. The listing clearly stated no returns. Buyer starte...

REQUEST FOR RETURN LABEL FOR POSSIBLE DEFECTIVE ITEM AND REQUEST FOR REFUND FOR NON-RECEIPT OF ITEM

To whom it may concern, I attempted to request for a full refund for a cellphone battery charger adapter, but when I last looked, it was no longer showing up in my purchase history under the E-bay purchase history tab. It provided some information th...

nunca recibi el reembolso de mi dinero por parte de ebay

quiero saber una manera mas efectiva para contactarme con la gente de ebay, ya que en las opciones que dan desde la pagina selecciono el articulo del cual nunca recibi el reembolso y no me redirecciona ni nada, la pagina queda en el mismo lugar. llev...

good or bad? GLOBAL SHIPPING PROGRAM

I am considering using GSP and would appreciate your expert advise. 1) Is GSP good for clothing vendors (or am I going to have a lot of headaches)?2) If I shipped using FLAT RATE ENVELOPE do I have to include WEIGHT/DIMENSION?3) What happens if BUYER...

item damaged by postal service during shipping.

I have filed a claim with USPS for the $50 insurance for an item damaged during shipping (automatic insurance coverage for Priority Shipping). My question is, do I refund the item's full purchase price AND the shipping cost to the buyer? The item sol...

Buyer wants me to return item and remove negative feedback after I got courtesy refund from Ebay.

I'll try to keep this as short as possible. I bought a vintage NBA jersey, with no returns accepted and the seller shipped it out the next day. I received the item and quickly realized that the colors were much different than in the pictures. I belie...

seller said they refunded

After emailing back and forth for months now I can't even do that because eBay says it's been over 90 days since we began exchanging emails. Seller said they were refunding for an item which was never received (even after they said they sent it again...

Bogus listing, deactivated seller, working tracking number??

Here's a question Ive not run across.recently I purchased an item off Ebay from china, the sale was odd to say the least the quantity never changed it held at 5 for many days the seller adjusted it after every sale last time I checked before his acco...

Classic Shipping Server Down? or just for Me?

Is anyone else having this problem?

International Return Stuck at customs - Seller threatening to reject over his import duties.

Basically I bought something from the Russian Federation and it arrived defective (not "tested and working" as described) and so I initiated a return. After paying the international shipping out of pocket to the amount of $103, I have been messaged a...

Buying a shipping label from E-bay

I just bought a shipping label from E-bay because i had to return an item! I print it and sent it back to the seller! Now i can't find the tracking number (although the item was marked automatically as shipped but no tracking # was included) ) but i ...

Combined shipping

So, when we combine shipping at buyers request or in agreement with buyer and add the tracking number to both items we get a not scanned by carrier?My on time shipping has always been 100%. Very upset about this. I try very hard to keep my account at...

Never received my purchase. Seller wants his items back before issuing a refund.

Bought a pretty large order which was due to be sent through DHL and its partners. The package supposedly got stuck with the carrier closest to my end, which kept stalling the delivery of the item until it exceeded the delivery date by two weeks, wit...

How to write a professional message to a customer

Just some background info:I listed an item in Oct 2018 as a Good 'Til Cancelled, a little time before I was in the process of moving to another state. I moved and settled into my new place. The item didn't sell for months, so I totally forgot I had e...