Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

USPS Rate changes For September 2024

I just want to note that the planned increase will affect shipping costs in 42.7% of US zip codes. Perhaps these zip codes don't get a lot of mail, but that is still a significant number, despite the eBay announcement making it seem insignificant.Tot...

Calculated shipping for flat mailers and usps priority tyvek

I’m new here and I’m curious how you send things using calculated shipping when using an envelope/poly/tyvek mailer. It’s not an option on the shipping methods. Thanks!

Resolved! Charge for a shipping label that I didn't use

I requested a USPS shipping label and then decided to void the label. I was credited a refund. Then nearly two months later I was charged again for the label that I didn't use. I'm at a loss on why I was refunded for the label and two months later ch...

Fist Class Postage

If I use my envelope and stamps for First Class, how does ebay know it was shipped??

Shipping electronics to Guam

I just sold a used ipad to a buyer in Guam. Since it has a lithium ion battery and is a preowned device I assume I need to use USPS ground advantage. I can imagine such a shipment would either take a long time or it would never arrive, getting lost i...

Resolved! eBay International Shipping Program question

I would like a simple confirmation whether or not this statement about the eBay International Shipping program is correct: When a U.S.-based seller uses eBay's International Shipping Program, the order receipt typically shows the domestic shipping co...

Resolved! Ebay charges me more for USPS First Class shipping label than it charges the buyer. Every time.

Why is this happening? I see other complaints about this in the forum, but I've not seen a solution. This is happening every single time, for small items. The buyer will choose USPS First Class, based on the specified dimensions and weight, Ebay char...

selling alkaline batteries on ebay.com

helloi sell AA alkaline batteries new in original ovp packing on , , etc... so inside europe i do not have problems i sold probably over 1000 all was shipped with regular county postonce one usa buyer buy batteries and i ship 12 of them to usa, i kno...

Resolved! INR, tracking shows delivered

I (seller) bought shipping through ebay, why is Ebay even contacting me about this? Ebay should refund the buyer for INR, correct? Tried to contact an agent, got caught in an endless loop with no access to an agent.

USPS Ground Shipping: No Tacking Scans & Delayed Deliveries

On August 19, USPS picked up nine packages from my address. The driver never scanned the packages upon pick-up. Eight packages never got scanned until they arrived at buyer's local Post Office or the packages were out for delivery. One package never ...

Resolved! Is there a way to edit shipping labels before purchasing them?

I sold an item with shipping based on weight and location of buyer. They paid $12 for shipping, I got a 25% shipping discount from eBay and the amount I paid is printed on the shipping label. No doubt the buyer will see what I paid for shipping vs. w...

Anyone else experiencing severe delays with USPS Ground Advantage?

When I first started using USPS Ground advantage a little about two months ago, packages were arriving a day or two later than the typical Priority mail. Great! NOW it seems that most every package I have sent via Ground Advantage has poor tracking s...

Shipping cost is messed up

Can someone tell me how this makes any sense at all? Buyer pays for first class large envelope for $2.09. My net proceeds were suppose to be $4 something. Ebay charges me $3.95 out of my proceeds for the shipping label and changed label to ground adv...

Is anyone else having problems with eBay international shipping?

E bay International refusing to ship items, then holding them long periods time.

Missing Package

I had tramatic brain injury thought I updated address guess I didnt all I can do is hope seller insured package for the 61.18 if not thats bad on seller called old address to talk to resident and postal carrier talked to Ebay and guy was rude No resl...