Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS Announces No January Increase For Stamps & Other Market Dominant Products

USPS says they will not be raising prices in January for stamps and other Market Dominant products, which should be good news for media sellers as that should also include Media Mail. Unfortunately that still leaves room for an increase on Competitiv...

The order number 24-10524-69453 has not arrived. I want to have a money back from ebay.

My account says it delivered on 14th of September. I sent messages to the seller.

Shipping label print refunds

Okay so I had an item that weighed 54 pounds and I mistakenly printed a shipping label For that 54 pound item I then realized that I needed to build a crate in order to safely ship this item so I built the crate which ended up making the total weight...

is there a way for a seller to view package weight after item has been shipped/delivered?

Hello everyone, I was wondering if there was a way to view a shipped packages weight after item has been paid via ebay app & shipped/delivered via usps kiosk?? Im asking because I sell many of the same products(dolls), I measure package dimensions at...

Resolved! Wrong shipping dimensions

I had a item on eBay that I sold. I forgot to change the shipping weight and dimensions to the correct setting before I sold. Can I change the weight and dimensions while creating the label. I have not created a label yet.

Phony USPS up charges. Fraud Alert

I'm a Seller on eBay and received an email from eBay, (on their site), indicating that an additional charge for USPS postage was due on a recently mailed item. eBay automatically charged my PayPal account for the amount of $3.12. The problem is that ...

USPS Ground Advantage

Good Morning All, I'm a bit confused. Most of my items I ship are under 15oz. I always do first class. The new boxes I got have been putting my items over 16oz. Can I still ship first class ground advantage if it goes over and still be charged for fi...

Flat Rate Envelopes / Price Increase?

I understand prices increase...But I'm having inconsistencies over the last week.Sometimes a flat rate envelope is still $8.18 other times its $8.50What gives?Anyone else?

Shipping an iPad Pro M4 to Poland, USPS cancels delivery due to the batteries

Fedex and UPS are horrendously expensive.. Any help, pls..

how to get ebay listing address

How to get a ebay listing address

is there any way to view a packages weight after a shipping item is received??

hello, im a seller on ebay. I was wondering if theres any way to view a packages weight after its been received. dimensions measured at home and weight determed via usps office and paid/scanned via qr code ive read simply click ",print another label"...

International Shipping EIS question

Listings set up for Free Shipping (and EIS).I sold a 15lb something through EIS. When I went to print the label I noticed it was 15oz instead of 15lbs.(I must have entered 15 in the wrong box when creating the listing)Anyway, I change the weight to 1...

sending invoice error

Has anyone seen this error when trying to send an invoice? "Item(s) that are part of the Authenticity Guarantee Program have been removed. Invoice(s) for these items must be sent separately" There are no other items.

Selecting Handling Time does not work - resets to none

Whenever I go in and change handling time to 10 business days, or any time for that matter, and click done, or off the window as it tells me to, the handling time resets to ----- which is effectively unlisted/none. I've turned off adblock, I don't kn...

Buyer is doing Local Pickup How Do I Mark as Shipped?

EDIT: PROBLEM SOLVED - Did it through order details As title states buyer paid and decided he wanted local pickup. I refunded for shipping and a bulk discount on the items he purchased. Where can I mark mark item as shipped/received or swap to local ...