Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Buyer wants to return for a fake reason

I sold a macbook pro 2015 and wrote the specification and had pictures of everything in the description even showing the serial number. I had a no return policy yet the buyer asked for a return/refund because he said it's a different macbook than the...

Resolved! My options for a no return item as a seller.

Hello!I sold some (five) silver collectibles here on Ebay and the description mentions that the silver itself is in a protected capsule and will arrive as seen in the photos (they're basically flawless in my eyes). I have a no refund/return on the it...

Ebay's shipping info way wrong

A buyer contacted me inquiring about the $240 USPS shipping cost for my item. In double-checking the weight, dimensions, and zip directly on the USPS site, the price should have shown as $121. Now, I'm wondering how many of my other listings have inc...

Package Refused by Buyer, Don't Accept Returns or Refunds

I just sold an item on eBay and in all my listings I don't accept returns or refunds. Buyer paid shipping and arrived today, USPS tracking states that it was refused by the addressee and is being sent back to me. I've tried contacting the buyer but t...

Ebay Attempting To Keep Shipping Fees?

I have documented evidence that Ebay attempted to keep shipping fees (and make the buyer pay return shipping) Both Ebay and Paypal claimed it was the seller who "decided to only refund part of my money" but the seller sent me an image of his account ...

oggetto non è arrivato

Uno si chiama redstellaprts Ladro nessuno comperare di noi o meglio mi sono comperata e di eBay perché è il pay non fai niente E il ventilatori mangia la soldi e Bay non dici niente Questa pezzi di merda EBay il venditore ladro Meglio comprare delle ...

Cancelled orders fees should be the buyers responsibility

Paypal, as of October 11th, will no longer refund fees on cancelled orders. Since ebay gives the buyer and option to cancel their item, the BUYER should also be responsible for fees associated with cancelling. The sellers can not EAT the 2.9% plus 30...

shipping -- when will ebay get it right?

is ebay setting sellers up to fail with shipping? image 1 shows label cost paid by buyer image 2 shows label cost charged to seller and estimated delivery date ... after what ebay told buyer and more expensive! brian@ebay alan@ebay doug@ebay @Anonymo...

Selling Multiple Items - Shipping Dimensions Don't Change

For Example.Item A is dimensions 10"x10"x10" and weighs 4lbs.If someone buys 4 of them, all ebay does is up the weight to 16lbs and keeps the dimensions the same. Which obviously if one item is 10"x10"x10" this is physically impossible. Now you are s...

Have i gone color blind?

I recently requested a return on a wallet - not as described (pictured). I love the wallet, but it's totally NOT the same color as the wallet in the listing ... or have i gone color blind?

Question on changing shipping from expedited to standard on a specific item

A potential buyer said they don't need my expedited shipping if they use buy it now on my item. I tried to change it by editing the shipping on the item. I have the size of the box, weight and also got the buyer's zip code but I can't figure out how ...

Ebay; Is your BIG and Bold advertising of a 100% money back guarantee a sham?

Dear Ebay, I have multiple orders that have NOT arrived and I have not been refunded for. 3/4 Years later you guys are still giving me the run-around. I find this absolute sickening.Who takes responsibility for this? As a consumer using your ecommerc...

Don't forget the post office is closed Monday Oct 14 2019

Keep your buyers happy. Be sure to get everything out on Saturday if at all possible.

Shipping has become so expensive. $45 for 4 pounds via Parcel?

I am so naïve, down to earth, that I include free shipping in all my listings. So, I was so casual today when they paid me for a set of Christmas ornaments. I weighed it, 3 pounds and some grams shy of 1 oz, so I put 3.1 oz in the weight, and happy I...

Sold item

I received a email from ebay stating my item sold but when I go to ship the item I get this message " Sorry, you can’t ship this item.Sorry, the item does not belong to you.Please make sure the item is yours. Sign-in to eBay again to make sure you ar...