Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Anyone having trouble printing the correct label today?

I selected Small Flat Rate Box, showed the correct price, so bought the label.Went to print the label and it was for a Flat Rate Envelope and was charged for a Flat Rate Envelope.Lucky I had a flat rate envelope so it worked out OK and was even a lit...

Buyer's address problem! (more than 40 characters in a line?) - am I covered?

My buyer's address has a problem!I get red warnings when I try to print a shipping label! (screenshots below) The buyer also has zero feedback & joined Ebay the same day they bought my item.When I look at the address, the problem seems to be just tha...

lost Package

I purchased an item that was shipped USPS and it appears lost. Tracking shows that it was dropped off at a post office 18 days ago, last scanned 17 days ago when it departed. The only update since was 13 days ago that it is “In Transit, arriving late...

How does printing a shipping label work?

I have never used the option to print a shipping label with tracking numbers. For those with experience, I just want to know how the process works. all i have ever done is take the package to ship, down to my post office. But my question is, If I pri...

What to do when Seller does not send shipping label?

I have sent back several faulty items with no problems but this is the 2nd case now when I am lost. I ordered a 30 GBP item which is completely useless so I contacted the Seller to have it shipped back, he did not send label so I checked the shipping...

Error creating label: Label could not be generated. Internal error.

So whats with the new shipping labels just says, Error creating label: Label could not be generated. Internal error.

Package Stuck -USPS won't me track it.

I've got a package showing stuck at a distribution center in the state it's supposed to be delivered in, for 5 days now. It was sent April 30 Parcel Select and has been stationary since May 5 according to the tracking. Tried to sign up for email upda...

Not letting me ship to PR

Sold an item on Ebay. Buyer is from Coamo, PR 00769. I tried to ship through ebay and it pops up saying Please select a state, I press ok and it pops up saying error with ebay address book. I tried to go on PayPal to ship and it looks like they don’t...

Has anyone noticed that Ebay is way off on Parcel Select Package Estimates?

Recently I have noticed...The estimated delivery date given to buyers for Parcel Select packages has been extremely underestimated. For instance I have a package that was paid for on Friday May 10th. I have a 3 business day (weekends not included) sh...

Combine multiple items in one package and save on shipping

A buyer wants to purchase multiple items and want me to ship in one package, in order to save on shipping charges. How do I do that?

Seller not responding to return

I recently filed a item not as described return for an item I bought from a Chinese seller. The item is trash and completely useless. After requesting the return the seller accepted and then I got the message from ebay that the seller can't send a sh...

My ship by dates are for Tuesday and should be Monday?

Anyone else have this happening? My handling time is one day - always has been. Anything sold since Friday is showing this - it’s always been Monday.

New to Shipping

I need advice. I see different sellers on Ebay having items for sale that has parcel select shipping and others at economy shipping. What is the difference and which is cheaper for a five pound item in a box that measures 5x5x5 inches. Thanks

BUYER RETURNED $300 ITEM TO FAKE RETURN ADDRESS, CARD RETURNED TO BUYER, AND BUYER REFUNDED. WHY????

This is so messed up and ebay will do nothing. the return page doesn't show the tracking or address the buyer shipped it. It went out for delivery, then marked "RETURNED: RETURN TO SENDER" While I was at work on Wednesday. Asked my apartment manager ...

Charged for a free return label after the fact

In this case I was the buyer. I purchased an item and when it was the wrong size I first sent the seller an email that I would accept an exchange versus a return and refund. The response I got was an email with a FREE UPS label attached which I print...