eBay

Help me pick a thermal printer

The debate seems to be Dymo vs Zebra from most people. I need one that is good for both USPS and Fedex. I have heard the Zebra LP2844 is the true workhorse and the Dymo 4XL is good and easy to setup but some say it is simply not as reliable over the ...

Issue with a refund

Buyer has decided to return item, but forgot to include usb cable when returning it. We've talked and agreed to account for $7 deduction from refund to make up for missing cable. How should I process a refund for a different amount than the full purc...

Fragile item arrived broken due to inadequate packaging

I recently won an auction for a cookie jar in the UK. I bid on it because I have never seen this one which is related to a popular British comic strip. Frankly I was really surprised that no one else bid on this auction. It arrived smashed because th...

Buyer opened a return case, but only wanted a partial refund. Payment for item frozen.

Buyer opened a returns case, but only wanted a partial refund. There was an error with the refund, so I gave it out of pocket. Buyer is happy, but my money is frozen. I have all the messages including the buyer being satisfied. What is the quickest w...

What is my responsibility to the buyer now?

Sold something to a buyer in TX & used eBay shipping to purchase my label. Buyer lives in a multi-unit apartment complex & forgot to include their apt # with their address. Her PO couldn't deliver the package without the apt #. The PO sat on it for a...

Shipping

I have been selling on Ebay for 10 years and never had this problem so I'm hoping that someone can help me out. On my end it shows free shipping for my buyers. But on their end, they are seeing up to $40.00 shipping. Now I do offer One-day shipping, ...

Shipping & Returns

How can I see the ebay auto generated return label costs?

How long before I can see ACTUAL CHARGES from FEDex shipped through ebay labels

How long until I can see the Actual fedex charge when using ebay labels. And when and not if I open my fedex personal acct. To ebay and use ebay labels to get discount. Is ebay still the shipper of record. Case in point. I sold a 34X35 photo collage ...

I want to get a refund but the seller is making fun of me

I purchased a gooseneck microphone on July 5th and it still hasn't arrived. There was even no tracking number so I asked the seller about it but he is still not responding. Moreover, he is making fun of me like 'Do you even know what this is used for...

I didnt recive my refund amount

Free shipping has detrimental affect on sales?

Hi everyone, I recently made the move to change all my listings to fast a free. The aim was to increase sales, simplify pricing for customers, reduce fee's bump listings up etc. Since I changed over my sales dropped drastically to the point where I a...

I need Help choosing an alternative shipping method.

Thanks to the USPS' new dimensional shipping weight rates, many of the items I could ship for a reasonable cost, will now cost much more. I sell many vintage items that come in 14" to 24" original boxes, but weigh less than a pound. I usually offered...

Product warranty after several months of use

I want to buy an electronic item on eBay. But I worry if during use broken, I don't know how. If I return it to the seller for warranty, there is no guarantee that the item will be returned to me.