Shipping
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Forum Posts

Seller says one thing, shipping company says another

Hey guys,So I bought something from a seller in China and the shipping method was SpeedPak.Never had a problem before with this. So I check the tracking daily and nothing has change since the 29th of April, so I contact the shipping company and they ...

In transit from 45 days

I have ordered product from USA but yet not delivered in tracking it shows in transit from 40 days. can you please let me know what to do?

Brazilian buyer are reporting new High cost of taxes. Want to return items / 2 costumer same day

I did not have a problem like this before that two buyers at the same day ask from Brazil that want to return the article because they do not want pay the taxes that are high, unpayable . For a pair speaker of $39 ( taxes are $200) and for a radio $9...

User avatar by Adventurer
  • 414 Views
  • 5 replies
  • 0 helpful

Refund

Why after 30 days the refund doesn’t appear in my account bank if it was my original payment?

Resolved! Buyer is from UK, but wants item shipped to Atlanta, GA with free shipping

I am in US, buyer is in UK. They would like to purchase my item, but have me ship to an Atlanta, GA, address. Shipping in US is free, per my listing, but since she is purchasing from the UK how does she take advantage of the free shipping to Georgia?

There is seller protection but there is not ? Please Help

trinton@ebay what is solution of this? if buyer managed to get money through paypal and even case is closed in seller favor ??? meaning of resolution ?if buyer managed to get money after resolution from ebay. what kind of protections sellers have her...

Sent wrong item, returned, address incorrect vacant

i purchased a $2,100 watch on eBay. After waiting 13 days the seller finally shipped the item. I had already opened an item not received. Finally received, after the window, but was disappointed in that I was given a 40MM case size and not the 47MM c...

New shipping label page

So what's up with the new print shipping label page?It no longer gives me the option to go back to the previous, better way of paying for & printing a label & now, I have to measure the box or envelope which takes up valuable time.I just paid $10.23 ...

User avatar by Thrill-Seeker
  • 863 Views
  • 11 replies
  • 0 helpful

Sellers abusing returns for top rated discount by adding conflicting terms

Sorry if this has been answered. I see a lot of sellers with top rated taking advantage of eBay and putting their own terms such as buyer pays shipping, restocking fee equal to actual shipping costs, etc. Is there a way to even the playing field for ...

What is this mess with "buyer selected" for shipping?

I have noticed lately that when I go to print out a label, often the buyer has apparently been given the option of selecting the service they want you to use. I have already input the service I will be using in my terms within the listing. It is real...

User avatar by Trailblazer
  • 818 Views
  • 2 replies
  • 0 helpful

How long does an international buyer have for filing an MBG or INR claim?

I am in the US. A buyer in Costa Rica bought my item on February 25 and I shipped it that day by First Class Package. It left the US on March 1. e-DELCON tracking does not include Costa Rica so I know that there would be no further tracking and no De...

Tracking numbers

I have purchased item recently and have been making payment since 5 days, the seller said its going to be send via ups mail and I saw from the ebay option that the item has been dispatched also the tracking number from ups been generate, but the ques...

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