Shipping

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How do I get return shipping refunded from the seller?

I purchased an item internationally and the product arrived damaged. I'm not going to blame the seller for that as it could have easily been damaged during shipping. I contacted the seller for a refund and we went back and forth for a while about ret...

USPS RAISING RATES AGAIN

One of the sellers on the power sellers board posted this for everyone today. The U.S. Postal Service announced its proposed new prices for 2020 on Wednesday. While the price of a first-class stamp isn’t changing, the prices for flat-rate Priority Ma...

Poor Refund

I received the worst customer service . She did not refund me fully for an item that she sent me that was broke. She was rude, she accused me of being a liar, and did not hold up her end of being a good seller. I highly recommend never doing business...

Help on Getting Refund

I have recently purchased a laptop and wanted to return. I opened a return and seller accepted it. I sent to the shipping label eBay has sent me and the tracking is showing up as “addressee unknown” and says it is sending back to sender. I have heard...

Shipping to Russia through GSP

I have a large, fairly expensive ($500) lot of legos that someone in Russia is interested in buying. Has anyone had experience with shipping to Russia through GSP? There's a lot of conflicting info on the forums, but according to the GSP list, the Ru...

Free Returns

What exactly does it mean to offer free returns? They can return anytime? If they change their mind they can return it for buyer's remorse? Or does it mean seller will pay for return if it was the seller's fault? Thank you.

Resolved! Buyer returned item to wrong address and did not insure package with USPS

Earlier this Summer I sold an item to a buyer. A couple of weeks after the buyer received it, he requested a return. I was on vacation and could not respond for a week. During that time eBay refunded the buyer the amount and instructed the buyer to s...

Is a seller supposed to refund all money

I just need to get something cleared up, it says if the item is not as described, buyer gets back all money if item is returned, is this true? lately a woman sold me a shirt with a paint stain on the front, she didn’t except returns. The day it arriv...

Devolocion de un receptor de pantalla

Hola;Como hago para devolver un dispositivo que se usa para pasar programacion del celular al plasma TV. Anteiormente me havian devuelto el dinero y ahora ya compre otro, osea no esta pagado, pero lo tengo que regresar y no tengo la direccion de ello...

Glitch in USPS Tracking. Delivered Instantly!

I just dropped my packages today before 5pm, and it was marked Delivered 5:17pm in the same city. I just received from two customers complaining about the same problem.Should I do something with the Post Office? Will the system correct itself and upd...

Ebay continues to side with buyers who scam sellers

Ebay continues to side with buyers who scam sellers. Buyers that claim "item arrived damaged", but we, as sellers, know it wasn't. Buyers continue to damage items themselves in order to file a claim, show pictures and get a refund. Buyer " " is doing...

seller uploaded fake USPS tracking number

I purchased four batteries on October 4 with guaranteed delivery of October 10. The item has not been received.On October 4 the seller uploaded a fake USPS tracking number. It is easy to see that the number is not a valid USPS tracking number because...

What are my responsibilities for packaging as the shipper of a return for refund (SNAD)?

So I am returning an electronic item that was delivered with only brown crumpled paper as packaging. Predictably the paper compressed and the item bounced around inside the box. When I opened the box the item was damaged and not working. This is a fo...

Don't have the option for ""replacement or exchange "!

Hello,A buyer asked for a replacement. i know that in the returns there have to be an option for replacement or exchange ", but there is not! see in the attachment. what can i do? thanks for any help!

shipping with a USPS workshare partner - better rates and better service!!!! Scan/Tracking question?

I am going to ship my packages through a USPS share partner. They actually provide great service - daily pick up of my shipment at my requested time, integration with my software, USPS tracking, and all at a discount off of the USPS commercial rates....