Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

im a fan of flat rate everything priority mail

how can you go wrong with flat rate boxes,small,med,large,paded envelopessent priority mailfree or not

Buyer Opened INR, Then Opened Doesn't Work or Defective

Hello All, I am new to the message boards and would appreciate some advise. I have been selling on eBay for some time and have dealt with my fair share of returns, but nothing like this one. I sold a used working Garmin GPS on auction, item ended on ...

Using Ebay's shipping labels with a third party software. Specifically (PSS)

I am currently using a third party software for tracking orders, shipping, and performance through ebay (PSS). I would like to try to use ebay's shipping labels as they are about 1/3 of the cost of shipping as we are currently using. I would like to ...

Changing shipping address after I accepted their offer.

I recently made my first sale for a lot of toy figures and was contacted following the accepted offer asking if I would ship internationally. Their shipping address on the order details is United states. When I had set up the listing I had added ship...

Return package lost by USPS, can seller get away with not refunding?

I recently returned an item that was not as described using an eBay return label - the seller had 30 day returns policy with seller pays shipping. I sent the item back but tracking has been stuck at "Awaiting Delivery Scan" for awhile now. Whenever I...

Return nightmare - with a combined shipment, can a buyer return part of that shipment but not all?

Messy situation. One buyer bought four inexpensive cameras in one night. One was BIN and paid immediately. Three others were auctions. Ebay combined those into one transaction and she paid it as one, which was a sum total of the three winning bids an...

Shipping Charge Question

Hi EBay Community,I’m enjoying my new business on EBay. The app and website seem easy to use and so far no real issues. However, some of the online instructions related to shipping still don’t make sense to me. I like using EBay’s discounted shipping...

How to price shipping in auction when item requires multiple boxes?

I am creating an auction for a pair of speakers. The speakers weigh around 50 lbs. each and are rather large. To put them into one box would make a 100+ lbs. box that is also quite huge, and actually many times more expensive to ship than two separat...

Question regarding request to cancel order after I purchased postage.

Hello, I have a buyer asking to cancel an order 24 hours after choosing Buy It Now and after I have already paid for the postage and packaged the item. I stated in the listing that I do not accept returns and the buyer never communicated with me prio...

EBAY TECH SUPPORT - PLEASE FIX - Can't print shipping labels - for years!

There is a technical glitch on my Ebay user account that prevents Ebay shipping labels from printing. So we don't waste time with advice from the good forum members on how I can fix this myself with computer issues, browser issues, etc - I'll start b...

Item not received, seller not responding

I purchased an IBM laptop charger about a month ago, and the estimated delivery date was the 30th of October. A shipping label was created, but never scanned in with UPS or shipped. Im pursuing this as the order total after shipping was over 50 US do...

Ebay wants me to return item I never received for peomised refund

I purchased multiple items from same seller. Long story short: they didnt send initial puchase but they sent the others (4 items paid, 3 of which were received, all vntg tees approx 140 shipped).However they uploaded same tracking for all (paid indiv...

I am not Walmart or Macy's, but I have to make a return just like them!

This one hurts. eBay approved a $325.00 return on my behalf because the Buyer decided his purchase was not what he wanted. Changed his mind? Buyer's remorse? Who knows? I don't, but eBay can put their hand in my pocket and snatch $325.00 of my hard e...

Return to Sender on Return Shipment

Hi all, A few weeks ago I made a purchase on eBay and received the item damaged. As such, I routed a return request which was escalated by the seller but ultimately decided in my favor by eBay. Following the decision, I promptly shipped the item back...

Buyers shipping address does not exist, what do I do?

Buyer paid day after auction ended. Ebay address and paypal address both match. Took item to post office (Canada Post). Employee tells me the address doesn't exist. Buyers ebay account says this person has been a member for 2 years and has a grand to...