Shipping

Forum Posts

Sorted by:

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Postage

Is it really worth sending items via signed 'expensive' postage? - Yes you know if the item has been received and can track it... But then the buyer can say exactly what they want to claim a refund or part refund? Any tips appreciated - thanks

Some lights needed for stuck "in transit" please

Hello there, i have been around as a seller & buyer for a long time but never stomped across such a difficulty with shipping an item to its destination. I have a registered international package sent to US from Greece. Its the second time i send to t...

Resolved! how to change the shipment destination?

By intake the destination address of the order was San Josh CA and I has to be Haifa Israel.How can I change it?

Global Shipping CRAZY Fast

I shipped a huge box 70 pounds 24 x 24 x 18 from Atlanta Georgia to Katowice Poland. I dropped it off at 6pm on Monday and the buyer got it on Friday morning! Shocked, not sure how that happened. Impressed

Package says delivered but also says today was only a projected delivery date

This clutch says says it was delivered this morning but wasn't and when I try to file a complaint it tells me it's in transit and today was only a estimated delivery date.

USPS... why

Crossing my fingers that i'll actually get my package by tomorrow. The one that was in Sparks where I live but went to Reno . Lovely tracking system though.

Adding a handling fee to auctions

How do I add a handling fee to the regular shipping charges? Can I do it when I am setting up my auction. I am just getting back into selling and things have changed a bit. Thank you in advance for any help on this subject!

How Is Tracking Information Used For Tax Purposes?

My wife recently purchased an article of clothing from her cousin. The item arrived quickly and upon examination, my wife found that it would not fit properly. She contacted her cousin who told her to simply send it back. No problem. However, her cou...

Ebay Charged Me for a Returned Shipment

I was charged for a Fed Ex shipment that was returned to me the next day for being 2lbs. over their weight limit. I got the weight down and then called Ebay on how to resend. They told me to generate a new shipment and not to worry about the charge b...

Can't choose First Class unless I choose flat rate?

So this is a new problem... When I try to set the shipping for my ads, I can't choose first class international as an option. I'm only given the various options for priority mail. However, if I switch it to flat rate, I'm allowed to use first class a...

how to handle speedpak shipping problems?

This holiday season was the first time I have bought muliple items that got shipped by speedpak. My kids both are taking Japanese and Korean so they ask for items that are just impossible to get in my area let alone the US. I have bought 100's of ite...

After a refund, how long does a buyer have to "confirm refund received"?

I sold an item that was very slightly damaged during shipping. The buyer wanted to return it. No problem, I accepted the return and paid for return shipping. The item returned to me yesterday and I promptly issued a refund. The refund has gone throug...

Resolved! Item Shipped One Week After Refund

I am the buyer I purchased an item on November 12 and it didn’t arrive on time. I was willing to wait a few more days because the seller was communicating with me. I waited but the package didn’t come so I called USPS to figure out if the package was...

Refund started but item not returned

I sold a Bear recurve bow to a customer in Germany and after it arrived he said it was bent and requested a refund on October 18th through the Ebay Returns. I accepted the return and it does not appear that he has shipped the bow. How long am I expec...

Resolved! How to get FedEx eBay rates to show on listing calculator?

Does anyone know how to get the FedEx eBay discounted rates to show on a listing calculator?I never use FedEx, but have 1 item with interest that is 14x14x14" and 12 Lbs gross.FedEx Ground/Home Delivery would be cheapest by far, but I've tried to add...