Shipping

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Refunds Under Managed Payments

I just got 2 returns today and have been on Managed Payments for almost 2 months. I don't get returns often, so not sure how this works. I just initiated a refund on one of the items. It shows that Ebay has to approve the refund (it would typically c...

No tracking or shipping info, no EDD

Hi there, I purchased an item on Friday, and I saw no estimated delivery date, I understand that the seller isn't required to notify when an item is shipped or provide a tracking number, but I'm unsure when to expect the item since there is no EDD. A...

How do I file a claim when INR due to misdelivery?

How do I file a claim and get my money back on an item that was never delivered to me because it was misdelivered? IF I file an INR, eBay will revert to the tracking info which shows "Item delivered at mailbox." It wasn't. To preemptively answer the ...

Resolved! USPS retail ground is not appearing as a shipping option for a recent sale to Puerto Rico

I'm only able to select USPS Priority (which is super expensive) or FedEx (also super expensive). I offered USPS Retail Ground shipping as an option for my auction because it's frequently the cheapest. The buyer (in Puerto Rico) selected this option ...

Next step when postal service does not refund a voided label

On October 7th, I voided a Parcel Select shipping label and then purchased a Priority label and item has been delivered. I still have not received a refund from USPS. (This happened because I found eBay was selecting the Parcel Select shipping even t...

Shipping Rate Tables Badly Broken - Can others confirm these bugs ?

The rate table feature is so badly broken, I have to assume that nobody is using it (or, if you are, you're losing sales because eBay comes up with incorrect rates). If you ARE using rate tables, can you please check if you're running into these 7 bu...

Buyer Trying to Disable Global Shipping

How do I disable global shipping for myself as a buyer? I need to buy something but do not want to be charged shipping as there will be no physical shipment. I have tried looking in online help but cannot find the answer I am looking for. The options...

Buyer files PP chargeback after 150 days (May 22 2019) Please help.

Have a buyer that I just rec'd a chargeback for "unauthorized transaction" from Paypal, "The buyer reported that someone made the order without their permission." Of course at this point, the item record is gone off of eBay, USPS shows "label not yet...

ebay sides with buyers

Decided to quit ebay. almost all the time sides with the buyer. I sold a guitar and the buyer was not happy with wrapping the guitar with tape saying that it ruined the case. only the guitar and inside the guitar. He said he was only interested in th...

Let's do the Time Warp again !

Resolved! How do I package a large comforter?

I'm shipping USPS priority and a box would probably add a couple pounds. Would one or two layers of a big plastic department store bags work? Believe it or not, the sale was here in my state, so it doesn't have to go far.

Free shipping with quantites higher than 1

I've read a bunch of prior discussions but can't find anything the specifically addresses this issue. I want to change my items from Calculated Shipping to having Free Shipping for anything that can go USPS First Class. To do this, I have built into ...

Resolved! I was sold a fake switch revision

I was advertised a Switch Revision model, Revision model serial number is suppose to start with "XKW" the one the seller shipped me starts with a "XAW". "XAW" is the old model. It was no mistake the serial number on the box and on the bottom of the S...

hellow

hola saludos tube un problema al querer hacer una compra de una pantalla de un samsung note 4 quise hacer la compra y me decia que no podia completarla LO SENTIMOS, NO PODEMOS PROCESAR ESTE PAGO, REVISE LOS DETALLES DE SU TARGETA O SELECCIONE UNA FOR...

Resolved! 2 Bracelets

I have been trying get a problem taken care of. A seller has pulled a fast one on me. I order 2 bracelets never did receive them . After several weeks after should have received them, I email him he said he got them after back , would mail them to me...