Shipping

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Shipping Estimate Dates Incorrect

Another glitch found today in shipping. On our listings offering USPS Flat Rate, and FedEx Ground/Home Delivery it's giving the following estimated dates:USPS Flat Rate Medium Box: Guaranteed by Fri. Nov. 01FedEx Ground or FedEx Home Delivery: Guaran...

Am I in the wrong (as buyer of "for parts not working")?

Hi, I made my first big mistake as an eBay buyer in 10 years, or so. I bought two computer parts (CPUs) that were listed as for parts, not working, but had possibly ambiguous descriptions. Neither of the descs said flat out they were tested as broken...

How do you get Ebay to update tracking information.

An item I sold was shipped. The USPS site shows the item was delivered but Ebay still shows it is out for delivery. How to I get Ebay's tracking info to update with the correct info on the USPS site? Thank you.

Help! Customer Mail Was On Hold For Trip But Package Is Coming Back To Me!

I noticed through checking on tracking that a customer's package is coming BACK to me. The customer was on vacation and claims they had their mail held with the USPS. How do I get it back to the customer without any further cost?

Packing slip error message

Anyone else not able to print packing slip. Receive message "not your fault, it's ours". Haven't tried printing label. Is either function working? Thanks for any input.

Buyer requested a return after using it and claimed it’s damaged.

Hello, I need some advice please. My buyer just requested to return an item which was delivered 28 days ago. My posting indicates no return. He claims the item is damaged and not normal. It’s a camera lens and there’s condensation formed inside the l...

Would you send these packages now?

Happens all the time with me. Buyer doesn't provide a complete shipping address (missing unit or apt number). You google map the address to verify it's a building or huge complex. You message the buyer warning them that the package will not deliver s...

I am done using Fedex.

They seem like a cheaper shipping option, then they tack on a ton of fees.I mailed an item that was supposed to be around $20 Ground..and they stuck a $16 "Address Correction Fee" Making the total around $37.I mailed it to the address listed on the s...

paypal taking shipping charges out of my checking and paypal account.. double dipping...anyone else?

Noticed a lot of ACH debits to my checking account this month from PAYPAL... even though I paid the shipping charges with paypal balance.... any one else. Please ck your accounts.... paypal says its a "glitch"... watch your accounts.

Ridiculous shipping rule

I sold an item and the shipping was calculated. Buyer paid $2.80 for shipping. When I printed the shipping label, it cost me $4.98. I called eBay for an explanation. I was told I entered the shipping weight wrong. I've only be doing this way for over...

Resolved! Seller can no longer send a return label?

So it's been a while for me to have to do a return. The last time I did, the seller opened a return, I authorized it and I was able to click a button I believe to send a return label to the buyer. Now, the return is automatically authorized by eBay a...

No parcel post to destination but ebay calculates anyway. Help!

I select parcel post and ebay charges buyer 13 bucks but when i go to the usps website and put in the address and info, only priority is an option and parcel post is not an option. Priorify mail is 23 bucks! How can ebay charge for something that doe...

Item not delivered. +no tracking number? Even though I printed a USPS shipping label.

I have a customer who buys from me 2X a week for the last 6 months. On October 15th I sent out Two 5x7 manila envelopes to him, and he emailed me this morning saying they had not arrived. He has received subsequent shipment from me and they are gener...

eBay reducing drop shippers' search result rank?

I ran across an article on the Trackerbot web site which says that eBay "will decrease the organic traffic to dropshippers." I gather that means lowering their rank in listing search results. You can find the article by searching for "eBay account fl...

Resolved! Global shipping question

I have a buyer who is wanting to know where his package is. It was mailed through the Global Shipping Program in Kentucky. I have the tracking information and it shows it made it to his country of origin but has yet to be delivered. The way I underst...