Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

DO NOT use FRAGILE sticker from USPS or your buyer may be charged $10.95 fee.

It's time to refresh this topic as USPS is searching for ways to increase income. On 11-12-2019 USPS suddenly decided to enforce billing for use of their yellow "Fragile, Special Handling" stickers. Three of my buyers got notices that they owed $10.9...

Seller sent my item to a different state

I purchased a figure from a person in China, later on SpeedPak tracking said the order was cancelled. eBay did not notify me of anything, I only found out the order was cancelled by SpeedPak after checking the tracking after the estimated delivery da...

FedEx as an option on Ebay's shipping calculator when listing a multiple quantity item. BEWARE!

I will NEVER EVER use FEDEX again as a delivery option on any of my Ebay listings. It is USPS only for me. FedEx overcharged me by $12 per transaction for 8 items (all identical for a total of $96 that I lost) that I sold in October and November. Eba...

Shipping Standards

I would just like to say how I feel eBay is holding sellers responsible for performance outside of our controle. It seems every time I reach top rated, I am demoted again to standard because the postman did not scan the item I shipped, within the des...

Estimated delivery time is an utter crock of horse dung!

I have my handling time set to 3 days. I used to do 1 day, but I've grown tired of that rat race! I got some orders over the weekend - my dashboard said they needed to be shipped out by January 2nd. Then I see that it says that the buyer is "expectin...

Resolved! Return/Refund from seller... maybe... NEED ADVICE.

I sold a Wii video game to a buyer, best offer accepted, and the buyer claims it is defective... Here's the rundown:Order placed onFriday, Dec 6, 2019Payment dateFriday, Dec 6, 2019ShippedSaturday, Dec 7, 2019Available for PickupWednesday, Dec 11, 20...

Why are eBay's USPS tracking updates lagging HOURS behind real time?

Why do eBay's USPS tracking updates lag hours behind real time? More than two hours after USPS delivered the item, eBay still shows it "In Transit". Why are eBay's tracking updates so extremely delayed and out-of-sync with USPS?

My package stuck in chilean postal service

Hi! My package has been in the chilean postal office for some months now mostly i think because of the political turmoil in Chile So i phoned them about it. They said they were on the case but couldn't give a date of resolution. So given how much tim...

Resolved! Return case closed in Seller's favor. Buyer still wants refund. eBay won't credit Final Value Fee?

15 days after winning an auction, the buyer opened a return case due to a very minor defect that wasn't mentioned in the listing. Of course, eBay automatically approved the return for me (gee, thanks). That gave the buyer 9 days to return the item (w...

Refunding original shipping for Doesn't Fit return

Hello. Buyer opened a return for Doesn't Fit. I accept returns, buyer pays return shipping. I receive the item back and refund the item price, not original shipping and the return is closed. Buyer opens a case requesting original shipping. Ebay finds...

Ebay's new default of 1 day shipping

I got an email stating yet again Ebay is "helping" the seller by setting the shipping to 1 day by default.Yet again I will have to take more time to keep changing that! I do try to ship out same day or next .. but it doesn't always work being in a ru...

shipping label online label record big waste of ink & paper can I turn it off?

I use self adhesive labels, 2 to a sheet. When I print a label through ebay the label is printed on one side of the sheet and "online label record" is printed on the other end. Seems a redundant waste of ink & labels as it just shows all the info tha...

30 Day Return on clothing

It is absolutely ridiculous that there isn't a shorter return period for clothing. I guess I need to do my own clothes shopping on ebay. Wear the **bleep** out of them for a month and then return them!

Resolved! Does anyone know how to switch back to printing the old shipping label format.

Yesterday eBay switch me, without my consent to a new version. Horrible! Horrible. Have to do many more clicks to print a label. Verbiage on the top says I can switch back to old format but gives no way to do it despite looking and looking. Much time...

UPS raising rates, AGAIN"

Just heard this o the news they will be increasing the rates another 5% AND adding on $25.00 surcharge to packages over 50 lbs, that`s significant! for those that ship over 50 lb packages you might want to think about truck freight,earlier i had to s...