Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer wants refund, item shipped..options

Stupid buyer was “confused” about the shipping times for his item, now he wants a refund because it will take too long to get to him..item shipped a few days ago and is scheduled to arrive to his home next week.. how should I play this?..I don’t want...

Tracking updates whacked!

So is anybody else having issues with the stuff they just shipped out recently? I did ship out with ebay's bulk shipping scan sheet and that scan sheet is what was scanned as it always is at the P.O. . This is what is whacked. Shipping/tracking Updat...

Switch to Classic Shipping Label Page No Longer Available

No Longer Available , time to drain the eBay swamp

Resolved! Shipping Two Packages as One Shipment

Hi, Recently I ordered a set of two PVC figurines that were shipped in two individual boxes by FedEx. I have decided to sell the set as I do not have the space for them. Could someone please tell me if USPS, FedEx, or UPS offer any shipping options w...

Resolved! Turned out item not as described long time after sale, what are my options?

Hi all, I've found myself in a bit of pickle. In November, I purchased an iphone xs max as gift for a friend. I'm not big on apple stuff, so I opened the box, turned the phone on, checked out the camera, speaker, screen, etc. and everything looked go...

High “handling cost”

I offered a much lower price ($100) less than advertised price. Buyer accepted but said it would cost $85 to ship & handle. When item came it was $45 to ship. I ask repeatedly prior to purchase & after “winning” bid if this was correct & please refun...

Avoid GSP at all cost

They completely lost a package for me and could not even explain what happened. Ebay refused to help in any way. As a seller I would avoid using the system, just opt out. As a buyer I will never again accept a shipment from them as they can't deliver...

Resolved! Tracking Information not Updated China Post

I ordered an item on ebay a month ago,I got a message it was shipped on 13rd of December. So everything is good up to this point. The thing is, ever since December 13rd, my tracking information hasn't updated even to the point of "In Transit"I asked ...

Resolved! Seller wants to refund because shipping costs more than they thought it would

Hi! I bought an item that had free shipping. The price was $44 for an item that will have to be mailed priority. In all honesty, I thought the price was low because I estimated it would cost $20 + to mail. However, the seller has almost 5000 feedback...

Used mobile (supposed new)

Hi, I bought new iPhone 7 (as per ads) and when I got it I found it is not new device because the screen is pale, home bottom is not placed and there many problems with network signal.i checked it with apple support team and they confirmed that is no...

USPS is Drunk or something

Ok ordered some items the other day, package was to arrive Tue, made it to within 40 miles of me here in California on Saturday everything looking good, then it decides to go across country to Philadelphia, then to New Jersey, I have Confirmed delive...

Resolved! Buyer wants to return a modem I sold them stating that it was a rental.

The buyer of the item sent me a message stating :"I received the item today but unfortunately I need to send back to you. Why?I tried to activate today this modem but I couldn't. When Xfinity put the serial number and MAC number in their system, the ...

New Label and Back to Classic workaround

If you don't like the new label printing like almost every seller here on ebay there is a way to get back to the old classic label printing. When you are in the label printing on the new label just go to the url at the top of the page and delete new_...

Voiding a Label ... Does it also void it from the USPS Scan Sheet?

Hey all, I just had an incident where I bulk printed all of my labels --- only to realize that a buyer purchased two items separately. I voided these two labels and combined the shipping with a new label for the buyer. My question is ... Now that I'v...

Resolved! Buyer refused package at delivery- said "Return to sender" What happens...who pays return fees?

Buyer bought item-I shipped it. On estimated delivery date, I tracked it, to make sure it got to buyer. USPS showed "Delivery attempted-no access to delivery location" I messaged buyer right away and told her of delivery attempt...advised her to ck t...