Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

This seller is scammer

This seller is scammer this seller wrote the main address for item is (Apple iPhone XS - 64 GB - Gold (Unlocked) (GSM) (AU Stock)) and didn't tell any word to know it only empty box but he tell this item is Unlocked gold iphone and he wrote in About ...

User avatar by Enthusiast
  • 209 Views
  • 2 replies
  • 0 helpful

Resolved! Tricky situation

Hello! I ordered for the first time from an international seller. I ordered two items and asked for combined shipping. I got no response, but then was issued a tracking number for the items. It was the same tracking number for both, but I was still c...

Who is going to stop Usps from shipping cost adjustments that are incorrect?

I'm becoming concerned that USPS is going to start stealing money from sellers using this Adjusted Label Auto deduction methodRecently I received 2 cost adjustmentsI have been selling on ebay for more years then I can countI have NEVER had a piece of...

User avatar by Trailblazer
  • 608 Views
  • 23 replies
  • 0 helpful

Erroneous USPS Shipping Label Cost Adjustment Against Seller's PayPal Account

My PayPal account got charged by eBay for USPS Shipping Label Adjustment. eBay says that USPS claims that eBay purchased label was purchased for Priority Small Flat Rate Box, when Priority Medium Flat Rate Box was used. Actual used was Priority Small...

User avatar by Adventurer
  • 1578 Views
  • 12 replies
  • 2 helpful

refund

good dayis it possible to open a case after a period of 7 month without receiving an item from a selleri have been trying to get something the ebay website but can't. please help

2 dale jr. Blow up cars

I ordered 2 dale jr. Blow up cars yesterday for 35.00 each with free shipping and did not receive a email confirmation ?

Question of Claiming return shipping cost

I am a buyer, recently have a return case ( to return camera & 2 lens - have scratch & fungus). Item not as described.Seller promised to refund the return shipping cost GBP 50 to me after he received the parcel. (I have ebay message conversation scre...

Resolved! Auto Returned Refund Won't Go Through

I had a buyer send back an item and Ebay auto approved the return. I just got the item back and went to issue the refund, but the refund won't go through...the message keeps stating there was a problem issuing the refund, try again later. I've tried ...

Resolved! Clothing - best practices for combined shipping?

I've avoided really figuring this out for a while now so I figured I ask how you (other sellers) are doing it. Currently I have combined shipping enabled on my listings but I don't have any rules set up, reason being I have items ranging from say 12 ...

Resolved! Question on return shipping labels

As a seller who offered free returns, with automatic approval, do I still need to click "Buy Return Label" or isn't is already approved and available to my buyer? I don't want to end up with two

Watch your packing

Just a reminder that the mail stream is getting heavy. Ciber Monday deliveries haven't even hit yet and this was my little Post Office yesterday morning Yikes dont know why that is sideways. But you can see that already 2 pallets have been emptied an...

User avatar by Rockstar
  • 596 Views
  • 17 replies
  • 6 helpful

# days allowed for buyer to return item in "item not as decribed case" HELP

I have a lying buyer who won her case against me for an item not as described case. Case was decided on 12/2. Ebay sent a label to buyer. Buyer printed on 12/4 but has not shipped the item. I thought they had 5 business days to ship the item. I calle...

Resolved! Buyer paid and now wants to upgrade shipping.

My buyer just paid for the item and sent a note that he wants to upgrade the shipping. I've seen it mentioned here that I can just send him a PayPal money request for the difference. Problem is, don't you have to have the buyer's email to send the re...

User avatar by Scout
  • 366 Views
  • 3 replies
  • 0 helpful

Resolved! Buyer pays shipping

Is there a way to list an item and specify the buyer must pay for the shipping? After the sale is final. I assume once it is sold I would determine the shipping and have the buyer make another payment to PayPal.

User avatar by Adventurer
  • 270 Views
  • 7 replies
  • 0 helpful
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