Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Error creating label: We could not complete the payment with PayPal. Please check your PayPal setup,

Hi friends, I am able to ship fine with one eBay account, my main one, but this secondary account I manage keeps throwing this error when I try to print shipping labels. I am therefore forced to buy shipping labels elsewhere and lose that juicy eBay ...

UPS, FedEx, and USPS announce new rate increases

From EeBay seller_news_team UPS, FedEx, and USPS have announced rate increases that will go into effect on the following dates (consult the carrier websites linked below for more details):UPS: December 26, 2019FedEx: January 6, 2020USPS: January 26, ...

Resolved! Buyer does not check compatibility and claims item is defective.

I have a buyer who purchased a brand new sealed thermostat and after receiving it, they say the item does not work with their heating system due to being incompatible and claimed it was defective. I have to pay for shipping and will be getting an ope...

How you printing labels with this new eBay shipping ?

Since the new eBay shipping site was forced upon us I lost the ability to directly print on my two label standard paper I done for years. We ( and our buyers) also lost USPS flat rate and regional rate shipping. Anyways I did a ton of Googling the fo...

Resolved! Shippers beware-Pitneys Bowes drastically overcharging for parcel select

Pitneys Bowes is the provider for online shipping labels such as Ebay shipping, Paypal shipping and all other online shipping labels. Since the USPS increase in June to dimensional pricing for priority, the Pitney Bowes software has also applied that...

eBay has yet to refund my sales tax

I recently made a purchase which I had second thoughts about. I asked the seller to cancel the order, which the seller did. I was refunded for the item except eBay has yet to refund my sales tax of 18.5 AUD (approx. $20 USD). I have been patiently wa...

Local Pickup Problem - Buyer Not Responding

Buyer (who has a 0 for rating/feedback) paid for a product. Despite several emails requesting a time and location for a pickup, he he not responded. This will hurt my status. What can I do?

Money is taken from my account but order is not made

I would appreciate any help. I ordered item and when I paid ( I paid directly with card,did not use pay pal) I got notification "we can not process your payment" ,but money was taken from my account. I do not have any item in purchase or any trace of...

Very concerning bulk shipping label glitch, tracking numbers don't match!

Sometime in the last couple days, Ebay's bulk shipping label tool has been generating tracking numbers that don't match! When I print out 20 or so bulk labels, two or three of them have non-matching tracking numbers. The actual printed label has one ...

Didn't recieve item bought as guest, seller no longer an user

So back in october 2019. I paid for an item as a guest and i got the confirmation email and everything. Fast forward to the deadline it should've arrived and nothing. I went to check on the seller and it just said "No longer a registered user". I'm h...

This is another eBay scam...Who to blame?

So I decided to ship my packages directly with PayPal or USPS. So no more unsolicited charge back for insufficient or underpaid on PayPal account. Yesterday eBay had send a buyer request with tracking number attached. The reason was buyer didn't rece...

ERLANGER, KY 41025 Global Shipping Centre

Again a miners safety lamp has been confiscated at Erlanger, Ky., with absolutely no legal basis! Angaben zur SendungsverfolgungUSPS Sendungsnummer: 9461208205496025195174Sendungsnummer für internationalen Versand: UPAAB00000039219450223. Jan 202016:...

delivery times

This is the second time I've had issues with how long it takes to receive item. The first took 13 days to receive once shipped. It's been 10 days so far for second item, tracking says still in transit. Item came out of Georgia, I live in Illinois. I ...

GUAM Orders / Scammers?

We've recently had a strange surge in orders to Guam. I thought it to be a little fishy when we had about 4-5 orders in one day. Now we're receving harrasing messages through Ebay from some of the buyers. We regularly ship 1st class mail and it doesn...

Buyer wants refund, item shipped..options

Stupid buyer was “confused” about the shipping times for his item, now he wants a refund because it will take too long to get to him..item shipped a few days ago and is scheduled to arrive to his home next week.. how should I play this?..I don’t want...