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Forum Posts
What's your return rate in used item categories?
Good afternoon all! I'm a little curious as to what the average sellers return rate is on used items? I've been an ebay seller since 2006 and it seems like the last couple of months. Returns have ticked up a fair bit. Close to the 2 percent mark. I s...
Why do my shipping terms keep reverting to 'free shipping'
I just sold something for little more than the shipping and fees again. This is about the third time. The shipping is changed to free. Luckily it has happened on low cost items so far. I had free shipping set to default. The only thing I can figure i...
Resolved! USPS counter just piled on packages and that's the weight on my receipt
I took 10 packages to the USPS counter and the guy scanning them just piled one on top of another, so the weights kept adding up. I didn't notice until I left with the receipt and saw 2-4 pound items. All of my items are under 8oz. He didn't charge m...
Fake iten refound
I reccently bought a part that is fake for sure. I can't send them back becuz it was shipped to my importer and he sent the part to me in Brazil. First i try to contact the seller whit no sucess and then a open a return request whit ebay. The buyer a...
Voided shipping label in March, still no refund
I voided a shipping label March 18th via Paypal. Normally, the refunds come in 2 weeks. It's now April 20th and still no refund. I did check on USPS the tracking number and there is no movement (not used) On Paypal, it shows that this refund is still...
Resolved! As a SELLER, unable to initiate a return on either REMOVED item, or Already Label Printed
1. Even though I priced my Isopropyl Alcohol way below similar SOLD items, some of my items were REMOVED by ebay (after BUYER paid). 2. Other items, (which cost MORE than those of mine that were REMOVED for "costing too much") are, surprisingly, bein...
Resolved! Ebay scams
You order, they take your money and never ship. I was told this by USPS customer service rep. They will not tell you the truth about your orders just give you false info.
Increased shipping costs?!
There are 2 sellers I hv encountered who hv raised their shipping cost from $10.00 to $15.00 reason they give because of Covid 19 situation. Their eBay website still says shipping is $10.00 eventho I hv asked them to explain, they still charge $15.00...
General Delivery?
I just received an order with a shipping address as (Buyers name) General Delivery, Bradford, VT. Is this the type of delivery where the addressee goes to the post office and presents proof of identity to pick up the package? Still used for very rura...
How can I print a USPS Scan Form when using Ebay labels?
Hi, I am trying to figure out how to print a scan form when I print my shipping labels using ebay, without needing to subscribe to Selling Manager Pro. All the topics regarding this issue seems to be three years old. Does anyone know a current way?
Need help on buyer selected shipping - Customer Service isn't available.
I have an item currently listed for sale as an auction. I have 2 questions. Initially I selected a flat shipping rate for all but noticed there was a big price difference between buyers that were in my time zone and buyers outside of the time zone so...
I waited patiently until...
Order placed on Saturday, March 28, 2020Payment date: Saturday, March 28, 2020Estimated delivery Tue, Apr 7Filed item not delivered Fri, Apr 17No change in tracking info as of Apr 20, 2020.USPS tracking #xxxxxxxxxxxxxxxxxxxxxxApr 2, 2020 Tracking num...
What REALLY happens when you offer returns as a seller?
When a buyer opens up a false SNAD and I offer buyer-paid returns, when I receive the item back and it's either a different item or damaged, do I get to offer a partial refund? Or because this was a SNAD and the customer just has to come up with any ...
Customers abuse of using return reason of "error in description or photos"
Are there other seller's out there with the problem of buyers using incorrect return reasons? I am continually having buyer's use "error in my description or photos" to return items, when there is no error, they have just purchased the incorrect item...
5 year warranty won"t answer text
Bought headlights from hid-technik with 5 year warranty . Low beam went out in less than a year . Text him 3 different times & he wont answer. Tried to get ahold of Ebay & they wont answer phone. What can I do now ?
