Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Resolved! Can I make two labels under same purchase?

I sold an open box DVD set that buyer claims was missing a disc. Luckily I was able to acquire the missing dvd without much cost. My question is, can I create a new label for this shipment under the same listing? It seems it is allowing me to do so b...

Shipping cost that are not used towards shipping

I have been buying on EBAY since 2017. I have noticed that with some of the items I purchased, with high shipping costs, clearly the money for shipping DID NOT go towards that. The items were in used boxes, that the seller must of had lying around th...

Scammed on eBay - Tracking Number Faked

Here is how I got scammed and why I am saying goodbye to eBay. - Bought item on eBay.- Package shows delivered. No package anywhere to be found.- Contact seller and they assure me it was delivered. - Contact UPS with tracking number, they say the pac...

Any sellers in Japan? Please help!

Hello. It seems that Japan Post has stopped accepting all EMS, airmail, and SAL packages bound outside of Japan. Other couriers are still available, but cost about 5 times as much, and the locations are pretty far from where I live... I've noticed al...

Resolved! Standard international shipping

Buyer bought item and lives in Canada with a Canadian delivery address. Seller shipped with the usps international standard shipping label to Kentucky where item is labeled for international shipment. Item was delivered by DHL to Germany...what happe...

A lot of shipping locations are excluded. Why?

Hello, For some reason some of the items I am selling are excluded in many countries. I didn't set this up in selling preferences or shipping policy. I want to ship these items worldwide, does anyone know what could be the reason and how to fix it? P...

Buyer asking for refund for reasons not possible, and returning the item from a different country

So let me start by saying I do not ship internationally. I sold a CPU that was never overclocked and very well taken care of. The buyer claimed 2 weeks after receiving it, that it was overclocked and was killing his computer. Issue 1: Even if it had ...

Lot Quantity greater than shipping selected

A buyer purchased an item but bought 4 lots. The original item would fit into a flat rate padded envelope but 4 lots wont even be close. Now i will lose profit shipping a bigger package now. I had medium flat rate shipping as an additional option but...

Covid 19 Israel refused package... how to get shipping refund through EBay?

Israel refused package due to covid 19... how to get shipping refund through EBay?

Speedpak

Speedpak or Carol Stream? Been buying from China through EBay without problems for years. My speedpak tracking shows my parcel left Carol Stream Illinois on the 23rd of August. I live 70 miles away from Carol Stream and it is now September 4th. My as...

Guaranteed Delivery date gets changed ????

I saved a screenshot after placing my order to buy it now. The item was guaranteed to be delivered by May 26, 2020. Now, the guarantee is gone and is changed to an estimated delivery date of May 28, 2020. A guarantee is a binding agreement. The chang...

MUST READ: EBAY ALLOWING/ENABLING DEMONSTRABLE RETURNS FRAUD.

I rarely write in to the community but something really alarming is happening right now with a transaction which is illegal under CA state law. THERE IS EVIDENCE OF CRIMINAL WRONGDOING BY THE BUYER. Please read: I sold a vacuum cleaner part from a Dy...

Seller wants to refund me from different Paypal account?

I messaged a seller about an item I never received, they say they will refund me, but that something whent wrong with their original paypal account. And they want to know my Paypal account to refund me the items price. Is it safe to go through with t...

Fraudulent return

Greetings. I recently received a return which was a beat up computer case with no parts in it. The item I was supposed to receive is worth $2500. If anyone could be of assistance it would be greatly appreciated. Thanks.