Shipping

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Resolved! Offering customers full reimbursment for surplus shipping fees.

@ links to members,We want to take a moment to address the ongoing issue of combined shipping fees. Recently, we’ve noticed a significant increase in shipping costs, particularly for sellers who cover shipping expenses in line with eBay’s policies an...

Appeal Tracking Issue

Could someone assist please...as I cannot manage to speak to an individual on the phone. I received a note from eBay a few days ago that my Top Rated Seller rating had dropped to Aboe Average because tracking was not updated in a timely manner. One i...

Cannot add tracking number

I have tried over two days to add tracking to my sold items and it is coming up with an error. I can see this is an ongoing issue dating back to 2021, has it ever been resolved?

the Postal Service is increasing rates for the holiday season, October 6th to January 19th.

I don’t know what eBay is going to do but this is the note I got from Pirateship But on Pirate Ship, most rates won't have any changesOn Pirate Ship, the USPS holiday increase only applies to shipments that weigh more than 20 pounds and shipments to ...

International shipping

Buyer from Taiwan wants to buy my baseball card, but it tells him that the item cannot be shipped, and for him to contact me. How do I sell my item?

Resolved! usps upcharging for difference in zip code

What happened to the section when purchasing a label that allowed you to change the ship from zip code?Only the zip code, not the entire ship from address.I recently got an upcharge from USPS because my label said shipping from **036 but I shipped fr...

Do the large USPS priority mail envelopes have thickness restrictions?

I wanted to use one of those large 15in priority mail envelopes and place a box inside, was curious if anyone had issues with an item being too thick? The box isn’t huge, 10 inches in length by 2 inches in width. Also on a separate question while I’m...

Is eBay an approved book vendor for cdcr inmates

Can inmates in California department of corrections and rehabilitation receive books from ebay

How do I add signature required for delivery?

Selling an item over $750, still cannot find one single option for signature on delivery anywhere on ebay or a simple answer on just how to do it. Any help is appreciated.

Did NOT receive QR code

I purchased shipping through eBay and they claim that you will automatically receive a QR code which can be used at your local shipping office. I never received the code and I spent 1 hour at the shipping office trying to figure it out before I final...

Getting assistance from eBay

I have only been selling for a couple of months but have had 3 issues in the last week pertaining to delivery in First Class envelopes. All 3 tracking numbers show the item's last scan at various distribution centers in Florida, Kentucky and Memphis ...

eBay Labels - Insurance Changes & Inconsistencies

There have been recent changes to eBay labels when it comes to add on services, particularly ShipCover insurance. We're seeing changes on the label purchase page, but there are inconsistencies between the web and the app, and none of the changes are ...

Resolved! Sold and shipped item to Florida or so I thought

(Originally reached out to a mentor but they have only picked apart my post and not read the whole thing, anyways if anyone can help I’d really appreciate it!!) Hi everyone,Not new to EBay but newer to selling on EBay. So I sold an item on 9/17/24 a...

Resolved! Shipping to a PO Box?

I have seen a few videos saying not to ship to a PO Box. Is that true or is that false. Does anybody have any insight?

Resolved! Forgot item in my buyers order

I sent out a order to USPS yesterday and I forgot to add the charger to the item. I can not post a item for free to create a new label and send out the charger. What can I do? Would USPS create a label for me if I just showed the customers address an...