Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 3211 Views
  • 0 replies
  • 32 helpful

Scam?

So I have this buyer who bought an item from me 2 months ago. He just not saying that he did not receive the item. But my USPS tracking number clearly says that the item was left in his mailbox. I offered him one of the items that I have up for sale ...

User avatar by Not applicable
  • 298 Views
  • 11 replies
  • 1 helpful

Purchase made and paid on the 3rd, now its the 7th and item still isnt shipped, Zero handling time

hi so i made a purchase of pokemon cards on the 3rd and paid on same day. today is now the 7th and item still hasnt shipped. estimate delivery was today through tuesday the 10th, so i sent the seller a question why it hasnt been shipped yet, my other...

Resolved! shipping labels

are shipping labels required to ship an item? i don't have a printer so i can't print out a shipping label

User avatar by Explorer
  • 222 Views
  • 2 replies
  • 0 helpful

Shipping Overdue

Hi,I would like to know what happens if you ship out a shipment past its handling and shipping date? Thanks, Jessica

Ebay Global Shipping program problems

Hello, Can someone help me? i'm trying to purchase an item and the seller has registered to the global shipping program , my country is elegible but when i go to checkout it says the seller doesnt ship to my address , i contacted the seller and she s...

Resolved! Return Item not Received by eBay has taken my Money

Hi, I have sold an item (no return offered) which the buyer initiated a return for. Because I didn't agree with his reasoning, his return request went through an appeal process which was decided in his favor. Upon eBay taking the money from me, the b...

User avatar by Adventurer
  • 280 Views
  • 5 replies
  • 0 helpful

Replica AirPods pro

I purchased an AirPods Pro for $105 under the pretence that it was original. I asked the seller if they were original and to provide the serial number for me to check. They replied it’s an original and to cancel if I want. I proceeded because it’s go...

User avatar by Adventurer
  • 205 Views
  • 3 replies
  • 0 helpful

Post Office Scanning Packages

Recently, I had to change the Post Office I was using, because my local office wasn't scanning my packages that I left on the counter. They only scanned them if I stood in line.

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