Seller News: July 2025
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The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...
So I have this buyer who bought an item from me 2 months ago. He just not saying that he did not receive the item. But my USPS tracking number clearly says that the item was left in his mailbox. I offered him one of the items that I have up for sale ...
Is any one else having problems printing shipping labels?
hi so i made a purchase of pokemon cards on the 3rd and paid on same day. today is now the 7th and item still hasnt shipped. estimate delivery was today through tuesday the 10th, so i sent the seller a question why it hasnt been shipped yet, my other...
Hello all, thought I should ask for advice rather than reply in haste to the buyer: I sold an mobile phone via GSP, buyer from Spain. Just received a return request claiming that the item doesn't match the description and photos so they would like to...
are shipping labels required to ship an item? i don't have a printer so i can't print out a shipping label
Hi,I would like to know what happens if you ship out a shipment past its handling and shipping date? Thanks, Jessica
Hello, Can someone help me? i'm trying to purchase an item and the seller has registered to the global shipping program , my country is elegible but when i go to checkout it says the seller doesnt ship to my address , i contacted the seller and she s...
Hi, I have sold an item (no return offered) which the buyer initiated a return for. Because I didn't agree with his reasoning, his return request went through an appeal process which was decided in his favor. Upon eBay taking the money from me, the b...
Hi. I normally offer free shipping. Can I add an expedited option paid for by the buyer?Thanks for your help! Linda
I bought a free shipping item.The postman delivered the package and I was informed that I had to pay because the shipping fee had not paid.So i asked for a return the item to seller and the seller accepted.Now i'm waiting for the pre paid return labe...
I had bought an airpods pro from a seller called 'jamesdes77'The series number of this fake airpods could not be found in apple.com and also the series numbers on the box are different from series number on the cases; the headphone have noise when I ...
I purchased an AirPods Pro for $105 under the pretence that it was original. I asked the seller if they were original and to provide the serial number for me to check. They replied it’s an original and to cancel if I want. I proceeded because it’s go...
I have a sale that took a hit on me a few months ago but still shows up on the seller dashboard. I dropped it off in the mailbox months ago and never heard anything from the buyer again. I still have USPS AWAITS ITEM for the tracking status. It seems...
Recently, I had to change the Post Office I was using, because my local office wasn't scanning my packages that I left on the counter. They only scanned them if I stood in line.
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