Shipping

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Staples Shipping Center Nightmare

I had (3) customers contact me last night (10/31) to say they hadn't received their packages, all of which I had printed USPS labels for and dropped off at the local Staples Shipping Center on 10/23. Because it was those 3 particular packages I knew ...

Seller sent wrong item and has since closed his Ebay account and email

How do I get my money back from someone who has closed their account and their email address is invalid? Ebay should have verified this!!!

What to do when you ship an item and the custom doesn't want to release it

At first the custom in Jakarta (according to my tracking info) was helding the package cause they were awaiting for payment. I contacted the buyer but he told me that he never received any info that he have to pay the customs. Now they are still hold...

FedEx shipping

FedEx shipping labels are not showing the intials DSR on shipping label after paying for direct signature required on eBay's shipping page. Called FedEx and they said unless the intials are on the label they will not require a signature. I called eBa...

Resolved! International Sale with Global Shipping Program. Item was damaged and buyer wants refund.

I sold a $100 item through the Global Shipping Program. The buyer claims it was damaged in transit and now he asked me to "Please contact the global shipping system and inform them the item arrived severely damaged they will compensate both of us". H...

Did usps charges go up? usually they go up after the holidays

hello guys --- i don't come here often any more. i noticed that we are charged more for every kind of package --- even under 8 oz etc and priority went up from 6.94 tp 7 something for flat rate --- when did the increase happen? anyone have any idea? ...

Can’t print shipping label

I’m trying to sell an item to someone and when I go into the section to print off the shipping label, I can’t do anything. Under delivery service is reads No Service Available and I’m unsure on what to do here. The item was removed from listings sinc...

never got my refund

I returned an item and was told I would receive a refund but I never did.Now I am out the item plus the refund, # 5163599959I feel I was scammed since I cannot get help from Ebay, they tell me go back to the seller and the seller tells me they did a ...

How to change handling time to over 30 days?

Good morning! I am selling a preorder item - an album that is being released December 11th. There are a bunch of them for sale on ebay and I noticed that one of the sellers was able to extend his shipping time past 30 days. I don't have that option w...

Item already out in the country, tracking stops no record receive

US custom label (tracks) the item is already in the buyers country, but no record of receipt, The buyer wants us to follow up with USPS, but USPS said it's no longer our responsibility because it's already in their country, the customer has the free ...

what is the purpose of the global shipping program?

what is the purpose of the global shipping program? What does it do and why?

Carrier Discounts

Attempting to offer a carrier discount of 25%. When I hit save button getting this error: [object Object] This function has worked in the past, nothing changed by me. Need suggestions how to correct.

Ebay should deduct ship charges and donations from Managed Payments

My store was recently switched over to Managed Payments. In the past, my payments all went directly into my PayPal account, and I kept an ongoing balance in order to pay shipping charges, seller fees and charitable donations. That way, I never had to...

Package shipped through eBay's GSP delivered to wrong address?

Hi,I bought from someone in the US to shipped to me globally.Last time it was accepted in Erlanger KY 41015 before it arrived a week later, now it passed through Erlanger KY 41018 before being accepted back in Ohio 45235. I saw that the previous and ...

Why should seller pay shipping charges for "buyers remorse"

I got a return on a hat because the customer said he thought the hat was wool and it was cotton and he just wanted to return it. After I refunded his money he started a case against me for shipping charges. I then get a message from Ebay they ruled i...