Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

help

Never received my order tried to work with seller to no avil it has been 25 days filed a complaint with pay pal seller got the notice of complaint right way contacted me and asked if i would close complaint with paypal and he would make good closed c...

Trusting a Package Return

I recently purchased a Nintendo Switch that ended up coming broken.After: -a lot of hassle from the seller-them suggesting I go to a store to buy another one, swap it out, and return it.-them offering a 10% refund instead of a full refund.-lots of qu...

Watch your bill, eBay posts wrong charges for you to pay!

I was going through the current charges, and have noticed that I got two the same charges for one transaction and one shipment for "USPS short paid fee".It was odd because I previously overpaid (and received the difference back) and underpaid (that w...

Using a non-Ebay shipping label

Hi, I sold a laptop but picked the wrong shipping label on eBay. I chose a flat rate envelope on eBay, which was way too small for the laptop. I asked the USPS employee what I should do, and she told me to use a medium flat rate box and buy new posta...

Buyer Wants Refund If Package Does Not Get to Him Soon

Hi Everyone, so a person purchased sneakers from me on December 6th and still has not received the package. They messaged me this morning saying that if the package is not received soon, they want a refund. I just got to be a top rated seller rating ...

refund

The seller canceled my shipment and returned my money, but the money was not paid into my account. He gave me a refund number but I can't log in to paypal, and I can't get in touch with ebay

Has anyone experienced this strange tracking info from USPS? Obviously a glich.

I shipped a package to Switzerland on 11/19/20 and it shows delivered in IL on 10/23/20. Here is the tracking:USPS tracking #UA935459383USOct 23, 20201:16pmDELIVERED IN/AT MAILBOXHOFFMAN ESTATES, IL 60192Nov 26, 20206:26amINTERNATIONAL DISPATCH READY...

So here I am sitting and scratching my head...

Before purchasing this particular item, the buyer got ahold of me and asked if I could ship ASAP?In my response I said, "Yes, I can ship the same day as long as the payment goes through before 3 pm". I also made the buyer aware about the delays: " Ho...

Package stuck in transit locally

Happy Holidays Everybody, I am very much aware of the shipping delays with USPS but typically when the packages hit my local distribution center, they are processed and sent to my local post office within 24 hours, even this season. I had a package a...

Question on Refund.

I recently sold an item and specifically stated in my listing that I do not accept returns. About a month later, the buyer decides to open a case on me through PayPal saying that I did not accept her return. I provided PayPal a screenshot with the st...

USPS delays real??

I see that ebay has posted a warning several days ago about the USPS being slow. I have had no problems lately, other that one misdirection several weeks ago, which does occasionally happen, and which turned out fine. Is this a real problem, or help ...

Buyer doesn't cooperate and ignores requests after opening the return

Greetings, everyone!Just wanted to ask for advice on handling a return. I recently sold a set of glasses, carefully packaged everything, but it looks like it has been damaged in transit. The buyer opened a return a day after delivery, claiming the it...

Ebay wont allow me to enter a tracking number

HiI have a problem with the tracking number working on the USPS website, but when I want to add it to the eBay site, the page updates automatically and is not entered, the problem occurred four times

Loging to paypal

How do I log in to PayPal? I only have an email and a password to log in to eBay.

Still not had refund

I brought an item through eBay on 6th September 2020... it never arrived. So I contacted the seller who didn’t help. Then I called Royal Mail and got a letter to confirm that it had been delivered to the wrong address. I have emailed this to eBay in ...