Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Global Shipping Program - discounts for buyers?

Probably everyone already knows this but do international customers using the Global Shipping Program get a discount on shipping to their countries? I ask because I've been getting a lot of orders that way, and for some heavy things. Like a large art...

Any messages since Christmas I keep expecting to be a return....

Seems I've become a tad paranoid these days. Now every time I get a message from a buyer on eBay I immediately presume it is a return because they didn't like what they received as a Christmas gift. Yet every message I've received has been a positive...

Do not sell on Ebay

I had a buyer claim an item was fake. The item was purchased from the designer store and was definitely not fake. Within a minute Ebay determined the item was fake. No one reached out to me and it would be very easy to research and see the item was a...

Shipping rates

I just started noticing today that on ebay labels Fedex 2nd Day is coming up around 80% off for most shipping making it cheaper than USPS Priority or Fedex Home. Didn't see an announcement on that nor do I know how long it has been this way. I am tem...

Cancellation request declined mistakenly

There was a senerio with one of my orders, customer mistakenly ordered with a wrong size and msg me about it with the correct size, also cancelled the order. However I replied him that it's OK we can ship the mentioned size and declines the cancellat...

a return came damaged

Dear Ebay Community,In November I sold an used Apple laptop for $400.00 including shipping. The buyer complained how I didn't erase all my information, ( which I thought I did, but I am no computer genius). The buyer kept the laptop for close to a mo...

Postal delays and negative feedback

Hello all, These postal delays are insane. No tracking for days, items arriving days and even over a week late. I've read your posts. I have a buyer that bought an item on Nov 26. I mailed it out Nov 27. Without contacting me, they left negative feed...

About Shipping

How about shipping these days in COVID situation.

Buyers are using the pandemic to rip off sellers

Man am I frustrated with eBay. eBay just gave a customer a full refund because the post office is so behind. Yet I have 2 items that I purchased on December 1 and have opened cases against those sellers myself, yet they have been extended TWICE! Yet ...

AVOID SpeedPAK / Orange Connex Shipping

I will ask ebay vendors if they are using SpeedPAK, and if they are I will instruct for China EMS or similar shipper not OCL SpeedPAK or no purchase. Until there is customer service and tracking available in Canada its a no go for me.So unprofessiona...

Resolved! cost of first class shipping labels just went down Dec 26

Is it correct for the cost of first class shipping labels to have gone back to the older price today Dec 26 because it just did?

Dispute for non delivered Item.

Buyer started a dispute for a item that went delivered. Buyer bought a pair of Varsity Dunks as a Christmas gift for his daughter. As always I use the Paypal dress and provide the buyer with a trackingcode and link. After 3 weeks the day before Chris...

What happens if I deny a return request

The buyer has been acting like a spoiled brat since day 1 he left me a negative comment for not shipping the package on time before even receiving the item. The item was purchased on 17th and I shipped the item on the 18th however for some reason the...

USPS Delayed Deliveries and eBay Chargeback

Anyone that uses USPS for shipping knows how terrible the service has been during the holiday rush season. I had a buyer issue a non-receipt case after 2 weeks. The item still was not delivered and USPS shows no additional tracking since since Decemb...

It's finally happening to me (INR + USPS)

This is mostly just a sad rant because I know it's out of my control now & I'm not mad at the USPS as I know they're trying their best. Dropped off 8 packages on the 6th, none of them but one scanned in as accepted and still are sitting at the Awaiti...