Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Accidental refund

I accidentally refunded the wrong customer. I read online that I should do a Private Sale for the item, and the buyer was cool, re-submitting the asking price. But now I have a new shipping label. Am I supposed to purchase that or is there a way to c...

October 20 Labels Not Updated On EBay

I noticed my shipped orders from October 20th only show “label printed”. No scan. if I go on to the USPS website the tracking is correctl Just a heads up …might want to watch those as it would cause a defect unnecessarily. That was the day of the mas...

eBay gave me non standard address was charged an extra $4.00 by post office

Address was not in post office system yet it was the address that eBay and buyer gave me. This is the first time I've been scammed by the multi millionaire crooks at top of post office for this problem. I've shipped many packages in past to non stand...

USPS Not Scanning Pickups + eBay Not Updating Tracking = Late Ship Dings

Hi everyone,Lately, I’ve been having ongoing issues with USPS pickups. They do make the pickups, but it seems they often don’t scan the packages right away. After I filed a couple of complaints with USPS, things started working normally again for a b...

Urgent: International Shipping Issue – Orders Returned / Restricted by Carrier

Hello eBay team,I am experiencing issues with international shipping for several of my orders. Due to recent carrier restrictions, some of my packages have been returned or cannot be shipped, which affects my buyers and account performance.Affected O...

Business Shipping Policy Reassign Error "Please provide a valid Shipping Package type"

First of all, I am not new to eBay and do not want obvious wrong answers. 25 years here.Please, just move on if you don't understand or can't help. And especially if you can't comprehend harnessing the power of Business Policies.Has anyone who had th...

EIS automatic enrolment now address incorrect and cant ship or cancel order

eBay automatically enrolled me yesterday into EIS. Today i have an order to their hub but eBay blocks me from printing label or canceling order per there instructions.

FedEx mistakenly changed weight causing $450 increase in cost of shipping

Hello all!I recently got a notification that after shipping a PC to a customer, that FedEx updated a shipping label weight for some reason. I'm not sure how to handle this. The weight was nowhere near the original weight of the package. Thanks!

shipping

Hi Everyone, I am having an issue. I received an order this morning. Packed it up , printed label & went to P.O. I stood on line & got my receipt. Checking my order page a bit later, no acceptance scan. Double checked my receipt & the tracking number...

Delayed Shipping to the US addresses

Dear All, All my shipments to the US address are delayed, because of the US Custom and I do not know what to do. It usually take 15-20 business days, but now it takes more than 2 months!!!! Is there any reasonable way to ask eBay not count the possib...

Handlers in United States are very slow, and often don’t respond to messages

This is the second week in a row that I am messaging someone in the United States regarding payment for item sold internationally. Problems:SALE DATE OCT 91) Send message requesting payment so I can ship asap2) No response, send second message asking...

labels

How can I create a label that does not have a sale? I want to send a pkg to my daughter. Thank you!

Combined Shipping

so my situation is, a few days ago another seller on here helped me with my combined shipping and confirmed it worked. the next day an order came in also confirming that it was working correctly. however yesterday im getting a customer whos saying it...

USPS lost package survey

Just from my own experiences it appears to me that the USPS is more likely to lose a larger package than a smaller one. My latest one is 40 x 18 x 2. How can you possibly lose a package that big? I have had 6 or so go missing in the last year or so a...

Why does my shipped and delivered package say it has "Mulitible Shipping" ?

I sold 7 boxes of toy fences.. printed out my shipping label and brought it to the post office ...Why is it saying "Multiple Shipments" when it is one box and it was delivered... while the first one states I didn't even bring it to the post office .....