Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

International shipping: how to specify "contact seller for rate" for specific countries

I've sold internationally on eBay for a long time now, but I frequently run into a problem and I've never found a solution for it. I don't use eBay's in-house international or global shipping program. I buy labels on Easyship, which makes carriers li...

Cancel shipping label

I paid for 2 shipping labels for the same item. I need to cancel the one I didn't use to ship the item with. When I go to my orders, I find the one I want to cancel, click cancel shipping label, and it says technical difficulties try again later. I'v...

The Tape Failed Effect!

The package arrived and wow...are packages repacked by a 5 year old or was this the seller who packaged it?So who's fault is it for a failed packing?

Seller suffered losses due to recent tracking number issues with eBay generated shipping labels

Hello all, I'd like to vent a bit regarding the recent shipping label issues with eBay generated shipping labels (as announced in eBay community /t5/Shipping/Tracking-info-update/m-p/35140940#M507389), in which it would generate a USPS label with use...

Say NO to USPS Ground Advantage to Hawaii

USPS Ground Advantage is a nightmare to Hawaii. As a Hawaiian resident, most packages shipped this way take at least 4-6 weeks! Usually 2-3 weeks longer than originally estimated. Priority takes only a few days. If the seller offers a 30 day return p...

Ships to Israel

Hello everyone!I wanted to ask when will they resume sending packages to Israel? Planes are already flying to Israel. Why is there still a restriction for Israel on eBay?Thank you!

Parcel Guard claim

I have a buyer that says they never received their purchase. The tracking shows delivered and address was correct. There was insurance on the package. When I go to start claim it asks for the party that purchased the insurance. It seems like it will ...

Tips for Shipping over the 4th July Holiday Weekend 2025

As we have many new sellers here, let’s talk about shipping and holiday weekends.Here’s what you need to know about the 4th of July 2025 weekend:Friday, July 4th, is a postal holiday as we observe Independence Day.If you ship with 1 business day hand...

Particular person in North Houston sorting station does not understand Std. Env. Shipping

Think ONE person is re sponsible for ALL of my Std Envelope shipping items come back...they are pkg correctly but that person does not understand how it works. Info for USPS: this person worked on the day my June 23, 2025 mail landed there and it's b...

international invoice

Hi,I have someone in France who bought multible items....how do I combine shipping and send her a total?

duplicate shipping label purchased.

I accidentally bought two shipping labels for the same order, I went and I canceled one and it says cancellation initiated. The package was delivered with the other shipping label which was correct but I'm still yet to get a refund for the one I aske...

international shipping

I am apart of the international shipping program and ive never had problems until now. Its having me pay $17 to ship an item and its having me fill out a customs form. Isnt ebay supposed to do this for me?

I think international?

So just got a sale. And this is the shipping address. Do I just use this. If it’s international where is it going? eIS C/O Nick T****i110 Internationale Blvdevtn:yjwg9jzGlendale Heights, IL, 60139-2080

Changing address on package after already shipped

So, is it possible for a package to have an address change once it has been shipped? I sent package out to address on file and after USPS already scanned it, the buyer said it was wrong address. I sent to Washington and the new address is in Georgia....

Tracking number not recorded by ebay

I prefer to ship my items "old school", meaning I do not use the ebay shipping program to get reduced shipping rates.I take my item to the post office almost the same day purchased or the next day and receive my tracking number from USPS.I then uploa...