Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping Calculator -- How to see rates for Priority flat rate boxes?

I'm on the "Estimate shipping rates" page, inputting the weight and dimensions of an item that should easily fit in a Priority Flat Rate small box.Why isn't the list showing me any Priority flat rate boxes as shipping options?It's showing me calculat...

Mixed up 2 Intl Packages

I believe I may have mixed up the labels for 2 very similar orders (trading cards). I'm not 100% certain, but I have a bad feeling. Both of my customers are International and both are using mail forwarding services. I just dropped their packages off ...

Resolved! Fedex shipping

I shipped a package using Fedex. The tracking shows it was delivered and has a photo attached. Buyer says the photo is not her front porch and she does not have the parcel. I have tried various Fedex phone numbers and every one has a recorded message...

International shipping program

How do I qualify for international shipping program

Pitney Bowes and eBay international shipping

I don't know who the bigger thief is eBay and their global shipping, or the freight handler Pitney Bowes who they use.I have tried several times to find why my parcel sits with Pitney Bowes for over 21 days and finally accessed eBay help recently.No ...

Shipping

Sold my first item, but was advised by Ebay I did not charge enough for shipping?Now in the Policy name portion of my listings is the following: Calculated : USPS Parcel , 3 business days(391134346022) which I am not allowed to delete. This prevents ...

Auto shipping charge changes

Why has the Listing shipping cost for the items for which I chose USPS Ground Advantage (because they weigh less than 15 oz) automatically changed to $27.53?

returns

A seller agreed to accept a return of a defective item but will not send shipping address or rma

eBay "Embargoed Seller" to Hawaii

Sold an item to a person in HI in June and shipped via FedEx only to have the item returned noting "embargoed seller" on the package. See from other threads this is an issue between FedEx and eBay. In order to get the item to the buyer, I purchased a...

Resolved! Any advice in disputing an Underpaid Adjustment with the USPS?

First time this has happened to me.I shipped $15 ring and paid $4.85 through eBay to ship a 3 oz. package Ground Advantage. I received an underpaid notice today from the USPS. They're claiming my 3 oz. package was actually 1 lb. 5 oz. The clerk weigh...

Ships to Puerto Rico, United States?

Hi: I just noticed that my listings all have that I ship to Puerto Rico and the United States. I checked my Business Policies and Puerto Rico is on my exclusion list. It always has been. Most of my listings are either free shipping or flat rate. What...

Used old shipping label by mistake!

Hello! Curious if anyone has made the same mistake as me. I sold an item a couple weeks ago, and I hastily put the package together trying to make it to the post office before they closed. A few days later, after not getting any updates, I went back ...

Shipping to buyer not allowed

Hi, I have a potential buyer trying to purchase an item but when he tries to complete the purchase eBay send him the message "Seller does not ship to this location". I am not aware of any restrictions on my part. Any suggestion on how to remove this ...

White Envelope Tracking Issues — Sellers Are Being Penalized

I wanted to bring up a recurring issue with eBay Standard Envelopes. Many of us package and ship items promptly and correctly, yet USPS frequently does not complete the final delivery scan.Because of this, buyers sometimes claim “item not received,” ...

Endless USPS Tracking Updates

Over the past few days, I have started receiving tracking update emails on all my shipped packages.I have logged into USPS and verified that I am not signed up for either Informed Delivery or text/email tracking updates. I have not done anything in m...