Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Anyone know if USPS has touched an item that shows Shipment Received, Package Acceptance Pending

I ordered some items on the 10th and the tracking shows two things - Shipping Label Created, USPS Awaiting Item with date and locationShipment Received, Package Acceptance Pending, next day same locationThe main info at the top just says "Accepted".N...

No email from USPS

Mailed a package over the counter today and made the mistake of not selecting email AND print because the machine was acting up. As of yet no email has come. Is there any other way to pull it up? I paid with a debit card. It hasn't processed yet but ...

Void label due to mail delayed

I have dropped off a media mail that never been scanned into the system. I checked with post office, and they have no idea where my item could be at. So my question is, If I void the label, will they send the item back (if they happen to find my mail...

UPS Damage Claims

I just started using UPS, in addition to FedEx and USPS. Have had several drops and damaged packages. My first claim, UPS apparently paid Ebay! On the phone and chatting with both for hours lead to no resolution. Now I have an expensive damage claim ...

uh?

Packaged shipped out Dec 11th, from OH.In transit (destination is OH zip code)Dec 20th processed through BOISE, ID 83708 WHY 6 states over??

Any way to avoid supplemental shipping fees

Most of my items are - customer pays shipping. I have the exact size and weight. When I go to purchasing shipping though EBay the price changes and usually Fedex prints as their USPS label. I just logged in and say $33.00 of Supplemental Shipping Fee...

Product came listed as used but wholly non-functional

I purchased a BB gun that was supposedly was in working condition. The seller said it worked last he checked. It came not shooting. I tried to refund but he just sent me a copy-pasted version of the description with the words underlined "last I check...

Priority Mail international large flat rate box

I looked all over online on the USPS site. Where can i find/order/purchase a Priority Mail international large flat rate box?

Seller Only Issued Partial Refund after Receiving Returned Item

I purchased a tablet case for my Samsung Tab 4 10.1. The seller has clearly stated that this case is for this particular model tablet. When I received it, it turned out to be a case for a 7" LG tablet. I immediately requested return with the reason "...

Hey Ebay you want to make more money? Ebay Standard envelope rollout

Since Ebay is in the business of making money and their stockholders happy. I have a suggestion, which will likely be glossed over but hey it's worth a shot. You need to expand standard envelope to multiple categories and not necessarily the ones tha...

Buyer Requests Return Beyond 30 days Due to Defect

Sold an item to a buyer over 30 days ago (to the date it was delivered to them). They sent me a message saying the item had a defect and sent a pic of the small defect. I did not notice the defect when I posted it on eBay, so I did not call it out in...

How can a create more rate tables

Hello,Is it possible to create more than one postage rate table? We are selling different quantities and we need to create a different postage rate table for each category. Is it possible to do this? As by now there is only one that is saved which is...

USPS Issues

USPS 14,000 workers with COVID 19 , lets be patient , EBAY needs to allow more time for delivery. No one at fault here. Link to article USPS Faces Busiest Time of the Year With More Than 14,000 Employees QuarantinedDECEMBER 15, 2020The U.S. Postal Se...

Void label due to delayed mail?

I have dropped off a media mail that never been scanned into the system. I checked with post office, and they have no idea where my item could be at. At this point, I just want my item back and not have it ship. So my question is, If I void the label...

Question about buyer returning item in damaged condition

Hi all, I listed an old IPhone 7 recently and the buyer is returning it to me because the home button and cameras not working, however, the cameras were working fine before I shipped them out to the buyer. I even had taken a few photos with it to pro...