Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Has anyone experienced this strange tracking info from USPS? Obviously a glich.

I shipped a package to Switzerland on 11/19/20 and it shows delivered in IL on 10/23/20. Here is the tracking:USPS tracking #UA935459383USOct 23, 20201:16pmDELIVERED IN/AT MAILBOXHOFFMAN ESTATES, IL 60192Nov 26, 20206:26amINTERNATIONAL DISPATCH READY...

So here I am sitting and scratching my head...

Before purchasing this particular item, the buyer got ahold of me and asked if I could ship ASAP?In my response I said, "Yes, I can ship the same day as long as the payment goes through before 3 pm". I also made the buyer aware about the delays: " Ho...

Package stuck in transit locally

Happy Holidays Everybody, I am very much aware of the shipping delays with USPS but typically when the packages hit my local distribution center, they are processed and sent to my local post office within 24 hours, even this season. I had a package a...

Question on Refund.

I recently sold an item and specifically stated in my listing that I do not accept returns. About a month later, the buyer decides to open a case on me through PayPal saying that I did not accept her return. I provided PayPal a screenshot with the st...

USPS delays real??

I see that ebay has posted a warning several days ago about the USPS being slow. I have had no problems lately, other that one misdirection several weeks ago, which does occasionally happen, and which turned out fine. Is this a real problem, or help ...

Buyer doesn't cooperate and ignores requests after opening the return

Greetings, everyone!Just wanted to ask for advice on handling a return. I recently sold a set of glasses, carefully packaged everything, but it looks like it has been damaged in transit. The buyer opened a return a day after delivery, claiming the it...

Ebay wont allow me to enter a tracking number

HiI have a problem with the tracking number working on the USPS website, but when I want to add it to the eBay site, the page updates automatically and is not entered, the problem occurred four times

Loging to paypal

How do I log in to PayPal? I only have an email and a password to log in to eBay.

Still not had refund

I brought an item through eBay on 6th September 2020... it never arrived. So I contacted the seller who didn’t help. Then I called Royal Mail and got a letter to confirm that it had been delivered to the wrong address. I have emailed this to eBay in ...

Had to refund Buyer since item hadn't arrived but it finally did yesterday

I had a buyer purchase an item on Dec 5th that I sent out that same afternoon. The Buyer had not received their item by the 15th of the month and there weren't any tracking updates beyond it leaving my city so they opened a case with Ebay. I checked ...

eBay managed payments and Paying for Fedex Shipping Labels

I moved to eBay managed payments and like other sellers, my experience has been mixed. A few good things that came out of it: My Final value fees have gone down a fraction of a percent or stayed the same (I primairly sell computer parts). I have been...

A Christmas Miracle....A Package Arrived :)

A non eBay purchase of mine that left Illinois on 12/9 headed east to me arrived today via Omaha, NE and Denver, CO ( should this package be eligible for frequent flyer miles?). Now only two more out there in the wild. One headed to me and one to a c...

I didn’t get my money back

So at about 2pm est I ordered a few things and I realized that I didn’t put the right address and I canceled 2 of the 3 orders the third one was not able to be returned, another problem I came across is the fact that 1 of the 2 I was able to refund n...

Please help print new combined orders label after voiding the first...

Have some listings, all BIN. After struggling to find how to combine some orders via "bulk label printing" I failed to include signature required on one combined order, so voided the label. Now all I can get from the "bulk" page is "no orders are awa...