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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer wanting return after a month

So I was selling a pair of brand new Nike shoes, I purchased them in the men's department so I labeled "men's size 8". The buyer purchased and received them December 28th, they just now sent me a message to return them and give refund today February ...

Seller declined returns request

Hi, I purchased an electronic item on Dec 13th (a car electronics obd reader) . I've used it a couple of times fine, but on the 5th of Feb I went to use it and it just won't turn on. i have contacted the seller for a return and it's saying 'seller de...

Collector card postage price deal ??

I remember getting an email from eBay about reduced rates or special deal for sending collector cards like baseball cards and such.I can not seem to find any information about it on eBay.Where is that information located?As I recall you had to use a ...

Resolved! eBay buyer requests FULL refund on OPENED wax box of football cards

This is BEYOND CRAZY. A buyer bought a full 1985 Topps football wax box for $950 + shipping. I got this box, and many others, from the estate of a longtime collector who passed away. The box and packs were in MINT condition. I posted pictures, front ...

change method of payment for shipping

I had had a credit card that they (not sure if paypal or ebay) were putting the shipping charges on. I had to change the card # because the bank found fraudulent transactions on it.Wow, this messed up everything! Now they take the shipping fees out o...

Help

I brought a camrecorder 8mm it didn’t work try to text seller no respond i was charged 145.59 / Erdincdo 402 on my canceled check with paypal got disconnected no HELP HELP

Refunds and the managed payment system

Through the new managed payment system, we can't use Paypal but when you have to issue a refund, that comes from your Paypal account. I haven't found a way to change this option. Is there a way to change it and I'm just not seeing it? My googling is ...

International Returns

Because of the issues with the eBay Global Shipping Program's non-ability to support returns, we have opted out of GSP.If a buyer messages us with an interest in an item, we notify them we no longer ship internationally. We will ship to an internatio...

Seller cancelled the item and it has been more than two weeks since then, still no refund.

I talked to a seller to cancel the an order I've made, and he had cancelled the order on the 25th yet eBay hasn't refund me. I cannot contact eBay because I cancelled the return since he cancelled the item, how can I get my refund?

Paying for an item

I need to pay a seller for an item I bought and I can not get a hold of anyone on the phone. Please help

Where do I see my Fed Ex shipping fees to print out

Trying to find my Fed Ex shipping fees without going thru 20 pages of my invoice.

USPS Postage going up January 24, 2021

USPS Postage going up on January 24, 2021. Here is the new pdf of the prices. Click on the Blue Text to go right to the prices you use/need.https://pe.usps.com/resources/PriceChange/January%202021%20-%20Notice123.pdf

Resolved! How to Refund Past 90 Days Within the System

Hello, Before spinning the roulette wheel of CS agents calling EBay support - I was hoping to pick the collective brain of the community. We have an international buyer who ordered a part last year. It was delivered on time - buyer even requested inv...

USPS Revises Process for Refunds - Express Mail

4postal bulletin 22564 (1-28-21)Policies, Procedures, and Forms UpdatesPriority Mail Express Refund Documentation Effective April 5, 2021, the Postal Service™ will revise Mailing Standards of the United States Postal Service,Domestic Mail Manual (DMM...

Fedex delivery driver didn't scan packages when picking up

Hi This morning I noticed 5 tracking numbers for Fedex did not update from the day before. I assumed Fedex didn't do a pickup yesterday. When I went to my local postal annex this morning, the packages were gone. The owner said a new driver picked it ...