Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Question on Returns for selling a coin

If I made a slight mistake on a listing and 7+ days after someone payed for it/bought it looked at the coin closer and pointed out that I made a mistake, is that included in the eBay guarantee policy? I had the listing marked “returns not accepted”, ...

Resolved! Seller didn't do what they were supposed to do

I submitted a dispute to Ebay and the seller agreed to refund me $25 and asked me to close the case, which I did. I have not received the $25 refund. When I try to open another dispute it tells me its closed. How do I resolve this? Sorry guys, I'm no...

Ship cover insurance

How many other eBay stores have not been able to print a shipping label with ship cover insurance? " Something went wrong & we were not able to generate a label" in red appears when I try to print the label. This is going on almost 2 years. eBay's ex...

Resolved! International Shipping, so many questions.

I sold and shipped my first international package. The Problem is that I have Free Shipping. So my $150 item costed over $75 to ship. How should I deal with this, go foreword?

Ebay shipping

How do I change shipping cost on sold item to save buyer costs. Cannot change the amount I had figured before I got item boxed and would like to ship ground instead of priority and the invoice comes up the same no matter how I ship 138.00 ground or p...

21 year ebay seller and I'm at an absolute loss

I've been selling on ebay since 2000 Tonight, I find on my door step a large, heavy box from an address in Nevada. Inside the box, Is a Dell desktop computer, keyboard, Mouse, Power cords, everything you need to set it up. The shipping label is addre...

Defects on certain transaction are WRONG & UNTRUE. EBay refuses to change or correct it.

As an extremely honest person, I always state the true to customers and it appears they usually appreciate that too. I have had a couple instances where delicate stemware was damage while packed in storage which I discovered when I pulled them to pac...

Calculated Shipping Help ?

I think I need some help. When I am setting up an item for sale and choose calculated shipping, I do a preview of the item and under shipping it shows "calculate". But when I actually list the item it fills in a dollar amount which I believe is based...

How long before returns time out these days?

Do any of you know the timeline for a return to time out? I know eBay extended the timeline in the Spring, but I think they rolled that extension back in the Fall. Screenshot is from a remorse return filed Jan 9th. Jan 27th has come and gone, obvious...

Global Shipping Program Returned Sold Item to Me with NO Explanation

Buyer is in UK. I sent item to GSP using label for this transaction provided by Ebay Shipping. GSP put a new label on it with MY name and address, not the buyer's, and sent it back to me First Class Mail. No explanation. Simple, benign, small item. P...

Is UPS declared value an insurance? Their site states NO, so what am i paying for?

The higher value you declare with UPS the higher you pay. I thought it was equivalent of insurance. However their site says no and recommends purchasing third party insurance. Now I"m confused. Why are they charging then, and where am I going to find...

Postage Deucions Screwed up with Managed Payments now

Now that you have taken over and "Manage Payments" instead of goign through PayPal it has screwed up buying postage from eBay Shipping- it is now charged to my PayPal which now has NO money transfered into it by eBay for the sale of an item how does ...

Received 2nd replacement item broken from seller

My issue: I ordered Item from seller and item came damaged due to what looks like shipping damaged, packaging was very minimal (None, just the box it came in). Contacted seller and we agreed I pay some (not full) shipping for 2nd Item. I was reluctan...

USPS First Class Mail and Priority Mail both the same price in a listing

I just drafted a new listing using the two shipping options USPS First Class Mail and Priority Mail, after saving and then rechecking later for accuracy I saw that both shipping options were the same price I use calculated shipping and had this happe...