eBay

Buyer looking for a refund and saying item is damaged

Hello. I am currently in a situation where I just sold a baseball card in great condition and the buyer is asking for a refund saying that the card is not as stated and that it has creases that are not visible in the pictures. There were clearly no c...

Cancel

I ordered an item and received it. However I selected a return for the wrong item and now I can’t cancel the return. How do I close the request?

eBay Told Me To Handle Getting My Money, Directly With the Buyer Case # 5259905595

Hello Sir, I am hoping someone can help. I shipped an item on time, which got held up for weeks somewhere between Philadelphia USPS and the buyer's address, as tracking reflects. The buyer never reached out to me for help, instead opened a case. eBay...

A buyer opened up the laptop and eBay wont close this parts only auction

I listed a laptop for parts/not working. I couldn't have been more clear in the description that it's listed for parts. All parts may not work, but it powers on, blah, blah, blah. I also list you are buying this at your own risk. Sure enough, a buyer...

Need advise.

Jan, 19th- shipped out the package USPS Priority. OH to TX.Jan, 25th- delivered.Buyer messages me and says the package has never been received.Now same tracking up updates:Feb, 18th- return to sender (me) processed.Feb, 25th- returned to sender.After...

seller shipping fees

I was not informed that shipping label fees would not be coming out of the sale. but a seperate charge through paypal. this was not the case before. I need clarification on this. thank you.

Shipping status with item

How is it ok to state an item is shipped and on its way or your item has been shipped when the carrier does not even have the item in its posession.

Buyer paid but shipping was high

Buyer agreed to pay extra shipping charges since the item was going to PR .. how do I send a invoice if they have already paid? Payment went through eBay not Paypal!

postage

anyone having trouble printing and buying postage??

This item is working not good, have defect, I want to return it back to the seller. Pls, send label

Partial refund?

I purchased a sweater that just arrived. The seller mentioned in the description that there were two tiny holes. The garmet has 9 tiny holes. I would like to carefully repair the holes and keep the sweater but it seems unfair that I can't get a parti...

what is ebay return policy

the seller said ok to return but follow eBay return policy what is that

Post Office & eBay Global ship - failure to communicate

Hey Guys, so this story starts out like most sellers' stories would... I list a coin for auction, guy buys it, I mail out the coin via USPS first class (fully insured), the gentleman who bought the coin lives in the U.K so global shipping will handle...

Refund Case Still Pending?

I'm hoping someone can offer some advice with an issue I'm having with a refund. I purchased an item which, once received, was an older model than advertised. I contacted the seller who was a little slow so called eBay who issued a return label. The ...