Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Handling Lost Packages and other Shipping Mishaps

Greetings, So I am going to save everyone a novel from my latest shipping fiasco with USPS (god only knows where the package will finally find itself) I have now learned the hard exhausting way USPS does not care, nor will put any effort into helping...

User avatar by Adventurer
  • 316 Views
  • 15 replies
  • 1 helpful

eBay Global shipping recent rate increase?

Last month I sold an item to a Buyer in Japan. I used eBay Global Shipping, cost was $44.62. Today the same Buyer is buying another item, that is the exact same as the first one. The shipping estimate they got today was $81.95. Any idea what happened...

International Custom forms

is there a way to combine sells in a custom form? I have a buyer who purchased 16 separate auctions. Its all Diecast cars, so they aren't packaged separately. is there a way to combine and show the allowable amount of sales on a Customs form to Croat...

Anyone else having problems with USPS shipping?

Has anyone else been having problems with shipping on USPS recently? I've been selling on eBay for years and never had any problems, now within the last two months I've had multiple issues with five packages getting miss routed and taking almost a mo...

Item damaged during shipping, but was not refunded fully

Hi guys! I started buying a lot more on eBay this year and wanted to ask what I should do. I ordered an item and paid for shipping. The seller’s return policy was 30-day return and the buyer has to pay for shipping. However, I received the item damag...

Add tracking to a transaction

Hi @Anonymous . In response to your post here: Shipping a transmission which is 103 lbs. usps only ships up to 70 lbs. buyer paid $120 for shipping. How does eBay know this item was shipped using another shipping company and me getting my payment? Go...

Incorrect weight of the product

So I listed an item the other day & I forgot to change the weight of the item. The product sold recently, I printed out the label, & when I took it to get it shipped the post office would refuse to sell it due to the weight difference of the label li...

User avatar by Rising Star
  • 12452 Views
  • 7 replies
  • 2 helpful

Miami FL all packages last 4 weeks have gone missing! Need Block for largest cities in each state.

I know this is not a thing, but it needs to be. Every single package I have sent to Miami Florida the last 4 weeks has not arrived. How do we go about these suggestions to eBay? It sure would make my life a lot easier. My personal opinion is that the...

VAT for international transaction.

I bought a porcelain at ebay auction for $16.50 and shipping charge for internatinal destination was $28.78. Ebay international shipping becomes mandatory which buyer has to follow. Recenty, ebay iternational shipping program charges VAT to most of t...

User avatar by Pathfinder
  • 85 Views
  • 0 replies
  • 0 helpful

Product delivered to wrong address in Australia

After 31 days the product has been delivered to the wrong address in Australia. I used the Ebay shipping label which as best I can tell has no information on the final address in Australia. The buyer has responded that it went to Toowoomba instead of...

User avatar by Adventurer
  • 84 Views
  • 2 replies
  • 0 helpful

i chose FEDX 2 day one rate and had it listed in my sale

But where i print out the label even tho Ebay is supposed to print me a FEDX label in their script on the page they only mention USPS . My customer is expecting FEDX and he paid me for FEDX . i hav;nt printed label yet ?

User avatar by Explorer
  • 90 Views
  • 2 replies
  • 0 helpful

Item shipped to address listed in ebay, delivered, customer says they didn't get it want money back

I had a customer purchase an item. The item shipped to the address that was listed on ebay and is marked received which was in Florida. Buyer lives in Pennsylvania and of coarse did not get the order and wants their money back. I do not enter the add...

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