Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

SpeedPAK / SpeedX is a joke... recommend against ordering any items using SpeedPAK delivery

Just providing another confirmation here that SpeedPAK is a very unreliable shipping service. The problem is the last mile delivery - SpeedX. My order coming from China via SpeedPAK service landed in the US at LAX quickly, but SpeedX is in capable of...

Unbelievable USPS Delays to Georgia (US)

I am at a loss here with a Ground Advantage shipment that I sent on 03.23 and is still bouncing around the Southeast with no updated delivery information. Payments being held, USPS website is NO help and the Ebay Customer Service can only say..."3 da...

My item arrived broken. Does the refund have to come from the seller ?

Hi,My purchase arrived broken (a mirror). I know that eBay has "eBay Guarantee Money back guarantee" so I could get a full refund.. however, I worry about the seller since it wasn't her fault. Does the money come from her or ebay ? Does the seller lo...

Nov 3rd. SpeedPAK tracking shows delivered but no package in site!

Hello,Seems like I’m not the only one experiencing issues with SpeedPAK. My $400 package (Real Carbon Fiber side skirts) was out for delivery on Nov 3rd, 2022, the postal man came by my house at 4:40pm to deliver a different package with clothes, but...

como cambio la direccion de envío

como puedo cambiar mi direccion de envío

Shipping not included Package returned after 2 days by USPS & need to order a new label from Ebay

Hi there. I'm relatively new selling on Ebay, only about 4 months really. I was wary of selling large electronics on there for this reason, but long story short: The buyer selected MediaMail when they ordered the item, possibly because they didn't wa...

How many times must I opt out of international shipping?!

I opted out over a month ago and have posted a few items since and didn’t see it while selecting my shipping preferences. I thought everything was good but today I goto post an item and it’s back again! I’m not shipping overseas and opted out already...

Problem getting printable shipping labels, April 5, 2025.

My settings are NOT for QR labels, and I've never had this problem before. When prompted to print my created shipping label for USPS shipping, I get a pattern with symbols and colored strings. What is going on? Has anyone else had this problem? I am ...

Houston Sellers: Are Your Packages Experiencing Severe Delays or Missing?

sellers in the Houston area of Texas, are any of you experiencing significant delays or lack of updates with your recent USPS shipments? I’ve encountered numerous packages with no updates, facing delivery issues. Surprisingly, even packages within Ho...

Resolved! Shipping policy from eBay

eBay allows UPS and Fed Ex to use our funds as their personal piggybank.I measure and weigh items exactly correct and then round up,First time Fedex cried to eBay about shipping mistake and they were allowed access to my funds and took over 20$.So I ...

Cant find a product key from order.

A friend of mine bought a product key for a program, and he cant seem to find the product key. In the item description it says: The product key can be found in your purchase history under "Tracking number" or in the "Order update" email from eBay. He...

Resolved! Shipping question from new seller

Hi!I have a question about shipping when I select "Buyer Pays" , Do I get the funds to buy the shipping label in my ebay account?

I cancelled the order for a shipping label and have been charged

I mistakenly ordered a shipping label for an $85 golf club. I was charged $130 for the shipping label. I immediately canceled it. Went to UPS and shipped it for $25. I have not been refunded the shipping charge that I cancelled. So far I have paid a ...

Safest way to ship from Japan internationally? Help please

Hello, I’m new here.Sorry for my bad English. But I want to sell anime figures and stuff from Japan but I’m having problems on which international shipping service to choose. I wanted to use the safest international shipping method from Ebay; the one...

Buyer closed a return what happens to funds on hold

So, the buyer decided to close the return. The money was on hold and was deducted from the later sales I made. Now what should I expect to my funds? I didn't understand should they give me the money that they deducted back?