Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. "We've identified a small number of USPS tracking numbers for eBay-purchased labels that show tracking activity—such as a 'De...

Resolved! eBay puts the case on hold again

I asked the seller for a refund because he sent the package to a non existent address. He never replied so I had to open a case with eBay. They put the case on hold till today March 12 but now they put the case on hold yet again till March 22. Accord...

Hermano tengo un pedido qué lo voy a de volver porque no yego lok yo pedí

Estoy por comunicarme con usted el día entero

Resolved! Seller states item was mailed???

I purchased a Smart watch from Signaturelco. The seller states this was mailed on December 5th. I contacted USPS and they show it is still pending shipment in Conneticut, since this time. I tried to contact the seller but have not heard back. And acc...

Changing to local pick-up after payment with shipping cost included

I listed an item with both ship and local pick-up options. Buyer purchased and paid for shipping. Buyer and I both want to do local pick-up. How do we change that without either of us getting a bad report from eBay?

Charged for Address correction in Ebay thru ups

How interesting, I shipped an item UPS using ebay shipping and was charged an additional $5.25 for an address correction- specifics are "We've corrected the apartment number, and the package is on its way to the updated address." when looking into th...

shipping

how do you change from Ebay shipping to Paypal?

Filing Claim with USPS for damaged shipment

Mailed, through Ebay, four items to buyer. When received by buyer, two of four items were broken. How do I file a claim USPS?

Paquete extraviado Por USPS

Como puedo recuperar mi dinero cuando un paquete se extravia en el correo postal?

Purchase labels for poly-mailers?

I haven't been able to figure out how to purchase labels for poly-mailers

Can’t manually enter tracking number

I don’t feel like giving eBay access to my phone. Why can I no longer enter the tracking number manually? The page is just a blank page without my keyboard being displayed so there’s no way to put the numbers in

Resolved: USPS labels with incorrect hazardous materials designation

There was a technical issue impacting some eBay Labels for USPS Ground Advantage on December 12, 2024 which has now been resolved. Impacted labels were generated indicating the package contains hazardous goods identified with an oversized letter “H” ...

Hazmat Shipping Labels

Has anyone heard if this was corrected yet? I've been getting mixed signals and already voided a few labels and need to get new ones reprinted to get orders shipped today.

Can't find returning shipment tracking

Hello, the "consolidation centre" or probably customs decided that my package contains dangerous goods, as well as to return it to the seller after it just didn't move for a week or so at the international shipping hub. The only update in the trackin...

Hazmat printing on all USPS Ground labels

We printed multiple labels this morning and noticed all printed with the Hazmat label. I spoke with a representative from eBay. The answer I was given was to just send the packages Hazmat or call USPS. She said that this was not an eBay problem, but ...

Resolved! New HAZMAT warning on all my labels

I just noticed that all of my shipping labels now have a statement on them of ,"HAZMAT -Surface Transportation only." None of my items are HAZMAT items, and I haven't changed a thing on any of my 500 plus listings. Any knowledge on what is going on w...