Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Am I missing something?

Today I had a sale and promptly prepared the package for shipping. When I went to print a label, the amount was $20 and change. However, my buyer paid $11 and change for shipping. I went through all the details on the shipping page and the weight and...

I have a complaint against ebay. I want my postal charges and related charges refunded

I shipped a package USPS using ebay shipping label and insurance. I checked the tracking everyday and the package never left New York. The customer was in Ca. Finally after a week the package was returned to me. I want Ebay to refund insurance and an...

No tracking after purchase is received at Glendale Heights IL international hub

My Issue. There is and has been no tracking update for my purchase that arrived at Glendale Heights International shipping hub 4 weeks ago to be shipped out to Australia.My purchase arrived at the international hub in GLENDALE HEIGHTS, IL. on Feb 24....

Selling

1. Large item. 2. Put for sale with "local pickup."3. Buyer paid for the item. 4. I needed to ship it using FREIGHT. 5. How do I invoice the freight cost which is significant? Or how do I get paid for the shipping cost? Thank you...

Where is my package, ebay?

The international seller sent the package to his international shipper Pitney Bowes. PB then handed it off to Ebay's warehouse in the US. The package has not had tracking details for 2 weeks. YOU are solely responsible for this and YOU will eat the l...

Shipping with multiple packages

I wish eBay would remedy that you cannot use their UPS discount for multiple shipping packages. For example, I sold a drum set. Because of the size and weight, it needed to be shipped in 45 containers. There is no remedy to do this through eBay shipp...

shipcover claim payout timeline

If anyone has been in this situation, how long did it take to receive your payout if the buyer contacted PIP/shipcover via email rather than responding to the 'automated' message? (which the buyer told me they never received) For context, I shipped a...

Estimated delivery dates shown to buyer are extremely misleading.

Today, Sunday April 6th, I received a message from a buyer asking why their order hasn't shipped yet. The order was placed on Thursday April 3rd. I have a 4-business day handling time policy not including Saturday or Sunday. Shipping method is USPS P...

Resolved! Ebay Standard Envelop

I'm really confused to why I can use the ebay standard envelope rate for my artist trading cards that are prints but my original ones won't give me that option. Also I sell note cards and I can't get that option to work there as well? Also does anyon...

Resolved! Package Shows Acceptance Scan Only - No Other Updates

Have you ever had a Buyer message you daily about their package and asking when will the item be shipping? - Buyer orders item Wednesday at 9pm.- Buyer sends message next morning Thursday, 8am to inquire if item is shipping.I reply that the order is ...

What does this mean exactly?

"Your item has been delivered to an agent. The item was picked up at USPS at 7:18 pm on March 28, 2025 in MIAMI, FL 33102" I sold the item on February 17th to a buyer in Germany and he has not received it. I received a request from him today asking f...

I have majorly messed up. Shipping errors.

Alright I've screwed the pooch here. So last weekend I had a sale for trains and a sale for GI Joes. On Friday the train fellow says these are not my trains these are GI Joes. Luckilly he was great no big deal on his end. So I contact GI Joe guy and ...

Something went wrong and we were not able to generate the label.

This message started popping up yesterday for me. I have money in my account so that can’t be why. I have used the same shipping settings for all of my orders so I can’t figure out why this is happening.Wondering if anyone else is experiencing the sa...

Did I miss this?

I am curious am I the only one whom missed USPS not doing pickups anymore?I always did when they are delivering my mail anyway so do not get it. Here anyway. (shakes head) Now will have to figure out how to get to USPS hubs on those days. Many days I...

Ship by date is later than expected delivery date.

Who runs a business this way? If the Seller ships April 9th, how can the buyer expect to get it as early as April 7th?I would love to see the algorithm used to come up with these dates.