Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Miss delivered

The idem was delivered to the wrong address, somewhere else, and now the help and contact tab wont let be in to report it.

How to reach US (SF Bay Area?) customer support.

Hello there.years ago, when I contacted eBay customer support I actually ended up with someone in the San Francisco Bay area who I could understand and who understood me. It seems now whenever I contact eBay support I get an offshore third-party orga...

FedEx Smart Post

I learned a lesson about FedEx smart post today that I thought I would share. To save a couple of dollars on a large box I selected the Smart Post Option, It has been over a week and the package has been sitting in Rockford, ILL. for 5 days now. I ca...

international shipping

all my listings are set up to ship worldwide with no restrictions; but many buyers tell me that eBay says I won't ship to UK. Any body run into this?

shipping to the UK

does international shipping ship to the UK have an interested person but they say ebay needs a different address

Accidently left package with the wrong carrier

Hi, I just realized that the package I sent had a double label, UPS for authentication and USPS for the buyer. I accidently dropped it off at USPS, so I think it's heading straight to the buyer instead of authentication. I don't know what happens now...

Here we go again on UPS shipping adjustments

Just received a $5.68 shipping adjustment from eBay for a UPS adjustment from an item that was mailed on October 30th. Package dimensions were correct. My actual ship weight was 5 pounds but UPS is saying it was 11 pounds??? This was a package from C...

User avatar by Thrill-Seeker
  • 169 Views
  • 7 replies
  • 1 helpful

insurance to cover shipping.

I purchased a trailer from and individual. The transaction is being handled thru eBay and I was told I had to pay $1000 dollars for shipping insurance and it would be refunded upon arrival of the trailer. So, I paid it and next day the emailed me tha...

Buyer doesn't want item anymore after it's shipped

New to eBay and I've had a buyer ask for a refund as the item is late. The parcel sat at a yodel delivery centre for a few days due to weather ( according to yodel ) but this out of my control. The parcel is now at the pickup point they asked for so ...

User avatar by Enthusiast
  • 65 Views
  • 1 replies
  • 0 helpful

Seller changed shipping service after sale

In July 2024, I purchased used electronic equipment from a seller in Europe. Seller offered "FedEx Shipping" and I paid over $100 for that service, based on prior experience with FedEx. Instead, the seller traveled to a different country and shipped ...

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