Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

What is the best way to ship a heavy pair of roller skates?

What is the best shipping option for heavy roller skates?

Resolved! USPS Incorrect Rountings

Anyone else seeing USPS suddenly rerouting packages to the other side of the country? I had two packages routed and landed Hubs in FL and IL, then suddenly they get sent to AZ?? This is causing a sever delay in delivery and also my payout since these...

Good morning, my name is Darinel. I made a purchase financed by Affirm and it's been process

Good morning, my name is Darinel. I made a purchase financed by Affirm and it's been processing for over a week. I want information about my purchase.

Is there a way to disable this invasive new insurance popup when creating a label?

It just started in the last week. Whenever I generate a label from within eBay, if the shipping method doesn't include enough insurance to cover the order, it now throws up a popup asking you if you want to buy insurance, and the devious thing is tha...

Shipping change of address

Hi all,About 30 minutes ago, eBay notified me that I had made a sale. I promptly printed the label. Now the buyer has messaged me asking that I change the shipping name and address. Not sure what I should do. Please advise. Thanking you in advance.

usps shipping insurance

I live rurally so usps is my only good shipping option. When I list an item and choose ground advantage, ebays listing screen says the item is insured up to $100 and there is no option to add insurance. When the item sells and I purchase the shipping...

Am I missing something?

Today I had a sale and promptly prepared the package for shipping. When I went to print a label, the amount was $20 and change. However, my buyer paid $11 and change for shipping. I went through all the details on the shipping page and the weight and...

I have a complaint against ebay. I want my postal charges and related charges refunded

I shipped a package USPS using ebay shipping label and insurance. I checked the tracking everyday and the package never left New York. The customer was in Ca. Finally after a week the package was returned to me. I want Ebay to refund insurance and an...

No tracking after purchase is received at Glendale Heights IL international hub

My Issue. There is and has been no tracking update for my purchase that arrived at Glendale Heights International shipping hub 4 weeks ago to be shipped out to Australia.My purchase arrived at the international hub in GLENDALE HEIGHTS, IL. on Feb 24....

Selling

1. Large item. 2. Put for sale with "local pickup."3. Buyer paid for the item. 4. I needed to ship it using FREIGHT. 5. How do I invoice the freight cost which is significant? Or how do I get paid for the shipping cost? Thank you...

Where is my package, ebay?

The international seller sent the package to his international shipper Pitney Bowes. PB then handed it off to Ebay's warehouse in the US. The package has not had tracking details for 2 weeks. YOU are solely responsible for this and YOU will eat the l...

Shipping with multiple packages

I wish eBay would remedy that you cannot use their UPS discount for multiple shipping packages. For example, I sold a drum set. Because of the size and weight, it needed to be shipped in 45 containers. There is no remedy to do this through eBay shipp...

shipcover claim payout timeline

If anyone has been in this situation, how long did it take to receive your payout if the buyer contacted PIP/shipcover via email rather than responding to the 'automated' message? (which the buyer told me they never received) For context, I shipped a...

Estimated delivery dates shown to buyer are extremely misleading.

Today, Sunday April 6th, I received a message from a buyer asking why their order hasn't shipped yet. The order was placed on Thursday April 3rd. I have a 4-business day handling time policy not including Saturday or Sunday. Shipping method is USPS P...

Resolved! Ebay Standard Envelop

I'm really confused to why I can use the ebay standard envelope rate for my artist trading cards that are prints but my original ones won't give me that option. Also I sell note cards and I can't get that option to work there as well? Also does anyon...