Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

General eBay Shipping Updates

Video from last week's Seller Check In. About 6 min of updates from eBay followed by 20 min of Q&A. Some of the highlights:ShipCover insurance can now be purchased for domestic USPS shipments up to $15k (last year cap was $1k). International increase...

you have to see to believe the efficently

The customer still has not gotten the parcel....any wonder why, next time carriers cry poor for transportation costs....just say nope, and will never use fedex again. Common sense has left the buildingTuesday, 4/15/256:49 AM Shipment information sent...

USPS rates on ebay seem much higher than you can get elsewhere

We've been shopping our rates every order lately through paypals ship station program. USPS rates are often 15-25% cheaper than the same USPS service through ebay. We mainly ship 6lb-8lb packages.Feels like ebay's really dropping the ball here or jus...

Item marked as delivered with forged signature – no refund, what can I do now?

Hello everyone, I’m reaching out because I’m at a loss. I purchased a camera on eBay (order number 14-13024-88935) and it was marked as delivered by FedEx on May 12th. However, I never received the item, and the delivery was signed under a forged nam...

USPS new package delivery system?

Package currently going to a suburb of Orlando, Florida.Lafayette,La (origin city,May 9)Baton Rouge,LaHouston,TexasAtlanta,Ga.Dallas,TxOrlando,Fl.Phillipsburg,NJMay 15--where is it going next I wonder???

UK Shipping Russian Restrictions

I have purchases going back to beginning of December 2024 that were deemed as "undeliverable" that were shipped from UK. A total of 5 purchases that were restricted all had "Russian" in common being antiques that originated or related to Russia. So, ...

Late deliveries

Is anyone having problems with delivery arrival delay to PUERTO RICO? I have some 2 weeks late..

Missing package from post office

I’m a new seller on eBay so I’m not sure how to proceed. I was going through my orders and noticed that one item I dropped off at the post office never scanned in and hasn’t started tracking. I dropped off 5 separate orders that day (over a week ago)...

Did USPS CHANGE the tracking number after I requested a mail search???

Shipped usps priority mail on May 6th. May 11th: in transit to next facility arriving late May 14th: buyer opens item not received case May 14th: I do a trace on the package and sign up for tracking updates May 17th: I receive a tracking update email...

ebay claiming I don’t have insurance on a ESE i purchased through them?

Hey yall, ebay either has a glitch or falsely advertises that they have $20 of insurance in the ebay standard envelope. I went to file a claim, and when i entered the number provided to me, it says it doesn’t have insurance on that item. Why would i ...

Empty Package Delivered/Ripped open.

Kind of unsure how to procede. I ordered a Cell Phone from a good seller, And after a "Delayed" stay in Chicago, My empty/ripped open envelope was FedEX delivered on my door step this morning. The delivery person even bent the envelope in half, It wa...

Resolved! TAXES ON SHIPPING

Do anyone know if FEEBAY does NOT tax the buyer on shipping in certain states???? I keep seeing these insane shipping rates on tennis rackets. A racket cost $8-9 on avg UPS ground and about 11-12 USPSI click on racket $45 OBO then see shipping $102 I...

Post office does not give correct pickup date

The postal service picked up a package the other day before 11:00AM. It still shows they have not received it. They don't show it picked up until it leaves the local office. I switched to three day handling to stop the late shipping dings.

Canceling a label

Hi there. Ok, so a customer bought 2 Disney pins from me today. I jumped the gun purchased/printed a label before she bought the 2nd pin. Can I cancel the old label & use combined shipping to make a new one? If yes, how long will it take to get refun...

Cannot select DHL for international or Domestic shipping.

Hello.I'm looking to sell an item, but it looks like ebay only allows USPS, UPS and Fedex as options, none which are really viable for me. I want to use DHL only. What can I do ?(i do not want to list my item on the Swedish site "tradera" which is a ...