Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Combined shipping

I sold two items to the same buyer to be shipped to the same address and eBay is handling as two separate transactions with two separate shipping charges. Why it does not combine shipping. It's supposed to go to Canada and shipping is expensive.

Ayuda

Necesito ayuda con la compra de un reloj, después de dos meses el vendedor me informa que tengo que pagar un adicional por impuestos de ingreso a Chile, me mando un link que me disecciono a un sitio oscuro. como le pido ayuda a EBay para resolver est...

User avatar by Explorer
  • 148 Views
  • 0 replies
  • 0 helpful

Using Ebay Calculator + Fed Ex, where does it show that I paid for signature delivery and liability?

I am trying to find out where to look on ebay to locate the fact that I paid Fed Ex using the EBAY calculator extra monies for signature delivery and for insuring an item for its full value. It was an expensive item and decided to add those additiona...

Global shipping

I sold an item to someone in France about two weeks ago. Never got paid. I wrote the buyer who said to send her an invoice as she had never received a bill. Of course Global Shipping is supposed to handle the invoices and shipping for global sales. A...

User avatar by Adventurer
  • 340 Views
  • 9 replies
  • 1 helpful

Shipping label price increase?

Has anyone noticed a price increase in shipping labels? Package which used to cost me around $20 - $25 to ship jumped up to about $40. This is for both UPS and FedEx. I'm accurate with my package dimensions and weight, so I know that's not an issue.I...

Change of shipping cost once item is sold?

I'm a new seller on EBay.Has anyone noticed shipping cost changed once the item is sold and you go to print the shipping label?I double checked weight and dims of the package. The cost changed from $1.60 to $3.68 for First Class. The item is even goi...

Resolved! Concerned

Hi. I made a purchased and the sellers location was in Skir Lanka and then he change it to Vietnam. Is that posible? He doesn’t respond the messages I tried to send to cancel and I know he don’t have to cancel the item but I’m worried that I’m being ...

User avatar by Adventurer
  • 333 Views
  • 10 replies
  • 0 helpful

shipping overseas

I need help with shipping overseas. I have someone from Poland who placed a bid and will be the potential winner. I've been trying to figure out what to do. Can I block them after he or she has placed a bid. I only want to ship in the U.S. until I un...

I asked a seller if they could update info of a tracking # or speed up shipping & they canceled.

An item’s tracking number had said that it was very close to me and hadn’t moved in days and the predicted arrive date has passed a while ago as well, so I specifically chose “I want the item” when reporting that I hadn’t received it. I wasn’t lookin...

Won't print label

It won't let me buy and print label. I need to get this shipped tomorrow and it's being sh-tty. Please let me buy the label I need to ship my item.

ebay sucks / no seller support or protection

A buyer had "buyer's remorse" and wanted to return a large expensive item. I told the buyer they could return it if (1) they returned the item at their expense and did not get refunded the original $39.95 shippinmg charge, and (2) they returned the i...

Refund

I cannot get any assistance. I purchased an item and returned it. It was easy, received the shipping labels and dropped it off. I never received my refund so contacted eBay. They said they didn't show the items were returned. I provided shipping rece...

User avatar by Explorer
  • 226 Views
  • 3 replies
  • 0 helpful

Item not received

I've been reading up in the blogs that if a seller ship's a package and is marked as delivered buy the shipper and I go to retrieve it and it's not there then it's just to bad for the buyer (me). so I'm still disputing this with seller and ebay, but ...

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