Shipping
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 3329 Views
  • 0 replies
  • 33 helpful

Lies stealing my money for 2-day shipping an extra $30 estimated arrive date the 11th today's the 12

Ordered on the 9th paid for the 2-day shipping and extra $30 it's day 4 now and no item but yet it says it's been shipped I live in New Jersey and it's in Arlington Texas and it's been there since I bought the product cuz that's the origin I'm so sic...

User avatar by Rising Star
  • 472 Views
  • 13 replies
  • 0 helpful

Resolved! USPS Damaged

I need some help/update on current policies. Buyer reported a cabinet she bought from me on eBay was damaged in transit. She said she tried to file a claim with USPS and they said it was uninsured. It was shipped Priority Mail at great expense, nearl...

Its finally over between me and Fedex

Need I say more burned twice is enough for me. Be warned you can receive a bill at anytime for twice the amount or more you paid for the first label. Also I really hate how they don't take the original amount out right away. If any of you have good l...

User avatar by Thrill-Seeker
  • 176 Views
  • 0 replies
  • 0 helpful

I received a refund for a shipping label never used....

Wanted to post some good news. On May 26th I purchased a shipping label but the system didn't print the label out. I had no tracking number to show but I could see the charge on my account. I couldn't cancel the label because I had no tracking number...

Resolved! Buyer ordered item to restaurant?

Sold an expensive item to a buyer with 0 feedback (though his account was a few months old), and the address he used for the order was at a restaurant when I searched it on google maps. I asked him about this to see if he was sure he put in the right...

Refunds due to USPS delivery delays

I check the tracking on all my packages, and when they don’t arrive by the estimated delivery date I initiate the missing mail search even when there’s a USPS notice that it’s been delayed. I mailed an FCM item on April 22, 2021 and there were no fur...

sender/ delivered

Where I am with the treatment os seller and deliverer ( federal express) is that I am considering closing my eBay account I feel robbed between them seriously disappointed after so many years so you the community will make my decision for me

Shipping

I sold 10 1 case orders of duct tape .total shipping was $155 but it does not give me a option to ship because the total order weighs 180 lbs.too heavy to ship regular ups or fedex . Truck freight would be too much.I wish there was a way to break dow...

User avatar by Adventurer
  • 213 Views
  • 1 replies
  • 0 helpful

Resolved! GSP Shipping to New Zealand NZPKEN / LPKEN tracking

Hey All, Hope everyone is well and safe as they can be!After reading through these pages and not getting anywhere I would try and post and try my luck.I have ordered an Item from USA being shipped to Auckland, New Zealand I understand with the pandem...

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