Shipping

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Tracking is HORRIBLE to NON-EXISTANT

2 out of last 4 purchases showed no tracking history... Sellers claim they shipped but nothing got here. Tracking says it's waiting to be picked up.... and Sellers claim they shipped. Not having this problem with other selling sites...so eBay needs t...

Shipping Calculator: I can't figure it out

I have been using Ebay for years and never used the shipping calculator. But my nearby UPS/ Mail service suggested it, so I'd thought I'd give it a good try. But it seems so far a disaster. I put in dimensions and weight to send a laptop computer, sm...

USPS Claim was denied

Three months ago, in February, I sold a 1oz gold bar, the buyer paid for the item, and I shipped the item to the buyer in my local USPS office and purchased insurance. When the package arrived the seller sent me pictures that the package arrived but ...

Why do charges for eBay Standard Envelope take almost a week to post?

It doesn't make sense to me how under EMP, charges for USPS shipments (an external company) can show up in our transaction feed almost instantaneously (making things easier to reconcile), yet somehow charges for eBay's own inhouse shipping label prog...

Resolved! Priority Mail Flat Rate calculate

At the USPS website they list a Medium FLAT RATE box at:$13.75 Commercial Base $15.50 at Post Office & Online.If the seller orders the label thru eBay, for an eBay purchase, will the seller be paying the Commercial base price? alsoHow does the seller...

Buyer filed a charge back with his CC company after I denied his return request

Buyer wanted to return the item back to me after 30 days which I denied and now I got a charge back claim. Buyer said the item was defective and that it doesn't match the item description. As evidence to challenge the dispute, I had the pictures of t...

Combine shipping for multiple sales - give credit- but no ebay refund for fees...

Just sold 3 separate sales. All were buy it now, with pay immediately and each had a shipping fee. Buyer asked me to combine shipping after he paid and stated he leaves feedback, hint, hint. I refunded 2 of the 3 shipping fees and shipped in one pack...

Combined shipping invoice issues

Has anyone else had any problems combining items for shipping invoice? I've been doing this for years, and only in the last couple days I can't send an invoice with combined shipping. Thanks, Randy

Resolved! Priority Mail options?

I have an item that because of it's size will not fit into anything smaller than the Regional Rate B box and it appears from the USPS rate calculator that the old "4 pound rate" rule is no longer applicable after their latest rate change. This has re...

Resolved! Opted out of global shipping set to UK only but still getting overseas buyers, anyway to stop this?

So, just had a guy buy an item I'm selling but the location to send it is abroad, this has happened a couple of times even though I'm not in the GSP and set to UK only,(spoke to eBay and they confirmed this as well) most of the stuff I sell is fairly...

I accused a seller of selling a fake and I was wrong! I can’t reach eBay to tell them

I purchased a pair of Stuart Weitzman shoes last weekend. The price was $67 and I was suspicious about how they could sell $450 new shoes for that price. When I received them, I was 100% sure they were fakes. Yesterday, I brought them to my local SW ...

Media Mail

Is there an option to delete this?

Does FedEx offer signature confirmation in China?

Experts, Today I used the FedEx.com calculator to estimate the shipping cost for several countries, clicking on "view signature options" (there are 5 variants) and filling one in. No such view option comes up for shipping to China. I called up FedEx ...

What if an auction goes for over the GSP or country limit?

Experts, As per a footnote in the eBay description of the GSP program, if the item sells for over $2500 (or a lower country limit) I am "responsible for arranging alternate international shipping." Do I specify this "alternate method" in the item des...

Resolved! Is it impossible to give partial refunds with ebay managed shipping?

A buyer overpaid for shipping and I wanted to refund the difference. I don't see an option for it anywhere. Have I overlooked it or is it not possible?