Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Package weight and dimensions greyed out

Whenever I list a Buy It Now listing through the app, the fields where you enter the weight and dimensions are greyed out. The only option I have is ‘I don’t know the package dimensions’. These are not auctions, they are brand newlistings, I’ve tried...

User avatar by Thrill-Seeker
  • 766 Views
  • 2 replies
  • 0 helpful

Resolved! GSP

I have an international buyer that wants to buy several items. Is it possible to submit the dimensions and weight to the GSP to get a quote? Thank you,Frankie

Resolved! Someone posted my personal info!!!!

How do I reach eBay to have a listing removed that shows my personal info? Seller is retaliating for a negative feedback!!!! Have already reported it but want it down NOW

User avatar by Explorer
  • 296 Views
  • 2 replies
  • 0 helpful

The box for charging additional shipping fees to Hawaii, Puerto Rico and Alaska has dissapeared

Hello all. Since a month now, the box that allowed me to charge an additional shipping fee when a customer from Alaska, Puerto Rico or Hawaii buys an item, has dissapeared, so when I sell an item to these areas, eBay only charges the regualr shipping...

eBay no longer hiding shipping options from buyers! YAY!

Back in may/june of 2019, ebay announced they would be hiding "unattractive" shipping options from buyers. Now I don't know if this is intended (I really hope it is) but now all my listings show all shipping options all the time. I think this is a gr...

User avatar by Thrill-Seeker
  • 314 Views
  • 5 replies
  • 3 helpful

FREE Shipping not working

Hi,In my seller account settings --> Shipping. Under promotional shipping rules. I have "Minimum purchase price amount for free shipping" set to $35. But customers are complaining to me that they are not getting the free shipping discount at $35. We ...

Resolved! USPS shipping delay (still in transit)

The package I ordered shipped on January 27 and was supposed to arrive on February 1 by the latest. The most recent update on ebay that I got was on Feb 1 which said that my package arrived at the usps facility of the town that I live in. So I though...

Shipping

I bought a 5700xt of a buyer with good feedback and my listing was taken off. Its been less 5 days and I am wondering since the listing was taken off that if I am getting my item or not. Ebay also sent a email saying my order was canceled but that it...

Is the Fedex 2 day price legit. Seems to good to be true. Have you used it and been charged more ?

HI all, I am afraid to use the Fedex 2 day shipping as the price for the item I was going to ship to CA. from GA. was less than the regular Fedex home delivery charge. You don't really know what they charge you until the invoice closes at the end of ...

USPS Scan Form / Manifest Nightmare

Just wanted to warn everyone that the scan form / manifest does not qualify as acceptance to USPS. They just lost 42 packages of ours and the Consumer Affairs folks at USPS will not honor an scan form as actual receipt of your packages. Well that dep...

High import fees ?

So im new to ebay and wanted to buy some PC parts, the imports fees are so high, no less than 130$ !, so I filtered to free international shipping which doesn't show any import fees, my question is will I pay any fees when I receive my item ? If yes,...

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