Shipping

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Tracking Numbers

I sold 3 Different items to the same person. When I mailed the items all in one package, I sent the tracking number which was the same for all three items the same day I mailed them. Ebay sent me a message that my top seller rating is in question, be...

Resolved! Sold a Local Pickup Item-Buyer demanding shipping

Hello, and thank you in advance. I just had an auction for a fragile antique bubble glass frame close. The listing clearly states in two places, in bold font that it is Local Pickup Only. The 0-feedback buyer paid immediately then sent me a message s...

Shipping fees

Why is it that through managed payment me as the seller and my buyer gets charged the shipping fee

Avoid Extra Fedex Shipping Charges?

My question is how can an ebay seller avoid the extra shipping charges by fedex that show up one or two months later? How do I calculate the actual shipping prices since the prices shown on ebay are not what the final charge is really going to be?

Standard Envelope Tracking Issues

I mailed my package on June 10th and the updating is very slow. Its not June 24th and my buyer still has not received the item. What's worse is that the last time it updated was on the 19th. I have 4 other orders with the same issues. Help please?

ATTEMPTED NO ACCESS TO DLVRY LOCATION

Does this count as delivered or can the buyer claim non-receipt ?, ThanksATTEMPTED NO ACCESS TO DLVRY LOCATION

I Swapped Two Labels!

I made a beginner mistake, and swapped two labels. I contacted the buyers and one is willing to send to the other buyer, but the other hasn't responded. Would that be the best option? How could I send a prepaid label to the buyer? Thanks!

Return challenge case accidentally closed early

Seller sent some shoes with no shipping box, just tape wrapped around the flimsy shoe box. It was crushed in transit and the shoes were damaged. I asked for a return and the seller resisted. I opened a case and gave photos of the damage. eBay accepte...

Seller refused delivery of a return

had a problem with a dishonest seller misrepresenting and item , opened a dispute and ebay decided in my favor and provided a return label to me. Today a delivery attempt was made and the seller refused to accept the item and the tracking says it is ...

Does an INR dispute recognize a Forwarding order in tracking?

Over in my selling account I have a buyer who has filed an Item not received dispute but does not seem to understand that there is a forwarding order on his address. His package is way late already because Chicago is so corked up. It finally reached ...

01153 unknown in 2017 and still unknown zip in 2021

USPS needs to replace their IT department with Kindergartners.That would greatly improve their IQ way over the political appointees currently in that department.Just like many addresses actually have two zip codes.Reside in one according to USA fire ...

I packaged the order and it is showing two shipping labels not one..

when i go to pay it is charging two shipping labels. i only want one. should i pay for two then void the other if so how do i do that simple step by step thank you Regards, Deb

Resolved! Where do I put the handling charges with the shipping

How can I do a partial refund on shipping for an international buyer who paid full shipping

My international buyer paid full shipping on 9 items. I'm trying to refund part of the shipping cost. Everything I've tried so hasn't worked. There has to be a way... HELP