Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Combined Shipping and Discount for Each Additional Item

Being a sports card store many of my listings are a single card that use the eBay Standard Envelope rates of $0.51 (1oz.), $0.71 (2oz.) and $0.91 (3oz.) as rates for a single listing. If a buyer wants to purchase multiple listings (multiple cards) at...

CAN I CONTACT EBAY

Did Ebay seriously eliminate their customer service department. I have a help need and it doesn't fit within the context of their circular very simplistic help options. This company is literally the most difficult company I have every worked with bec...

Hi. I'm a vendor in US, the customer in UK paid, and Ebay collected VAT tax,. What number I have to

Hi. I'm a vendor in the US, the customer is in the UK. He paid for the order, and eBay (US or UK?) collected VAT tax. I do NOT collect the VAT tax. There is a phrase was added to the invoice:"**Total includes eBay collected VAT. We have deducted this...

Label printer

How do you set up a 4 x 6 label printer on the new system seem to only allow half sheet full sheet labels?

Packing slips

Are we no longer able to print packing slips?

When i make a Offer and Win , can i change the Shipping Method

I wanna buy something from a user,where i can make a offerbut in the offer stand the higher shipping coast with ebay standart shippingonly when i checkout without the offer there stand ebay standart shippingand the cheaper usps =/ if the seller accep...

User avatar by Adventurer
  • 220 Views
  • 2 replies
  • 0 helpful

Shipping

I bought a item that said free shipping, now at checkout it asking for shipping charges. I've contacted seller but no response.

Hermes

Hermes have yet again failed to deliver to my premises. Again providing a meaningless and unidentifiable photo as proof of delivery. If I look at the reviews and ebay forums this is the norm for this courier. How can we as a community force sellers o...

International shipments diguised as local - damaged shipments

I have had a slew of international shipments disguised through a local courier address . If i dont know they are international its likely items will get damaged. i dont feel i should be repsonsible. and ebay holds my payments for weeks after delivery...

User avatar by Adventurer
  • 267 Views
  • 5 replies
  • 0 helpful

USPS package delayed, customer upset, what to do

I sold a fairly expensive item, purchased USPS shipping and mailed out that same day. Well, it's been delayed, and my buyer is upset and opened a case/dispute, I've apologized and explained what the situation is, and they're obviously still upset. I'...

Delivery to Agent and lost parcel

Hi! Please give me advise if possible. I purchased dollhouse miniature doll from Ebay seller. As I am in Russia, I use mail forwarder services. (LiteMF) that have address on Meco dr Wilmington DE 19804 USA. The tracking said it was Delivered to Agent...