Shipping

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Shipping mistake, can I cancel and change once label is created

Can I cancel my shipping label to create another one? Purchased priority box and not needed.

Etsy rolling out EU customs requirements - asking for tariff code. Is ebay going to ask same?

I haven't seen ebay asking me for a Tariff Code when creating a new listing. Is this something that is coming to Ebay as well? I know I am supposed to include the ebay IOSSS number with the shipment (provide it to the shipper). However, I haven't see...

Insurance recommendations?

When selling an expensive item, which insurance company do you use? In looking up prices, I have found that USPS, U-PIC, and ShipCover are very close in price. Pirate Ship's insurance by Shipsurance is quite a bit less expensive. I rarely sell anythi...

How am I supposed to answer this question from a customer that used Global Shipping?

I received a strange question from a customer who purchased an item from me using Global Shipping and I'm uncertain of how to properly answer it. Any help would be appreciated. I know that once the item is delivered to Kentucky (which it is), I shoul...

Why we stopped using "eBay International Standard Delivery"

eBay International Standard Delivery is a service for international shipping. The label comes out of ebay with 2 tracking numbers, one that goes to the ebay center, and one that goes from ebay to the international destination.At first I was skeptical...

Unable to pay customs, what will happen to parcel?

Hello everyone,So I’m having this particular issue with this recent transaction, a graphics card I bought. Item was promptly shipped and everything went fine until it got to this Consolidation Center in Miami. As it arrived there, the courier in char...

Music Box Disc and Organette Roll Media Mail Shipping

Recently sold some organette rolls in the Collectible-Music Box category using a media mail shipping set-up. After being sold the the buyer paid the Media Mail cost but when shipping it now says "Items in this category are not eligible for Media Mail...

Shipping Label

Hi, I always printed my Ebay Shipping Labels with the Shipping information and postage on one side of the paper and the Receipt on the other side. The paper was perforated so I could tear off the receipt for my records. Today, I accidentally changed ...

Missing Item - Track Your ITtem shows nothing

Hi, I bought an item, after few month's still don't have package. It's all the time with status It's on its way (transit). I try to find locate it using a Customer service -> Tracking, but no luck nothing to track.In Order details it's still in In Tr...

How to send Invoice to buyer for 2nd shipping label?

Anyone know how to send a buyer an invoice for payment for a 2nd shipping label? Since payments aren't managed through paypal anymore, can't find anyway to send the buyer an invoice. Only thing I can think of is asking for their paypal email but I'm ...

How do you file a UPS shipping claim when label purchased on ebay?

Does any one know how to file a UPS shipping claim for a label that is purchased through ebay? I used to be able to file a claim when labels were purchased on paypal but now with ebay, the UPS site states that I am not the shipper of this package. Th...

How to deal with a returned package saying "addressee unknown"

I sold an item, was shipped out by first class mail. Was out for delivery on the 10th of july then tracking said "addressee unknown" and item was being returned back to sender. I received the item back on Monday. On the package was a sticker from the...

Cost of shipping large items.

I sold a piece of luggage, and eBay told me it had to be mailed priority even though I saw that another seller had shipped the same item first class. The box weighed about 4 lbs. I didn't write down the dimensions, but it was at least 20" x 15" x 15"...

Shipping question!

My bid won an item on the auction. I looked at the details for the item and it said local pickup "free". I didn't see Shipping details other than the pickup option. I live in Oregon, and the seller lives in new Hampshire so I need to have it shipped....