Shipping

[shfquickship73]

Ebay needs to improve its shipping process. When a label is printed, even if most sellers don't use ShipStation (which they should), the item is marked as shipped when it isn't. Most resellers rely on the item being scanned by the carrier to confirm shipment.

the item isn't the problem,  the way the beginning process to me is.  I wish some resellers would stop saying the item is shipped when its not in the hands of the carrier.  

[shfquickship73]

the shipping settings are messed up.   I have to go back in there and re do shipping settings.

[shfquickship73]

I also run 2 other ecommerce sites with the shipping.

[fern*wood]

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@shfquickship73 wrote:

the shipping settings are messed up.   I have to go back in there and re do shipping settings.

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Don't you choose what shipping method you wish to offer in your listings?

[christworks]

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@shfquickship73 wrote:

I do have correct postage.   not sure what you're replying too.  

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This, among many of your other items, do not qualify for USPS Media Mail shipping. You act as if these settings were suddenly changed. I looked at the history of this listing in particular. You last updated your shipping in December 2024. So you are telling me that for the past 9 months you've been shipping this as Media Mail and didn't know you couldn't?

[tobaccocardyahoo]

Up until late July, all of my shipments were picked up the same business day the label was printed.

They were scanned by USPS the next business day, because all the mail was sent to the sorting center in the wee hours of the morning.

Now they are still picked up the same business day as the label is printed. They may be scanned around noon the next business day, or not for one or more additional days.

Ebay cannot solve what is not its problem, and not its seller's problem.

About 60% of the country, where the origin PO is more than 50 miles from the first distribution center are undergoing these changes. 

There is no requirement that Ebay sellers stand on a line in the PO to get a scan so that you are happier with what you see.

Expect to receive your shipments by the end of the Ebay estimated delivery period, assuming no act of god interferes.

[stainlessenginecovers]

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@tobaccocardyahoo wrote:

Up until late July, all of my shipments were picked up the same business day the label was printed.

They were scanned by USPS the next business day, because all the mail was sent to the sorting center in the wee hours of the morning.

Now they are still picked up the same business day as the label is printed. They may be scanned around noon the next business day, or not for one or more additional days.

Ebay cannot solve what is not its problem, and not its seller's problem.

About 60% of the country, where the origin PO is more than 50 miles from the first distribution center are undergoing these changes. 

There is no requirement that Ebay sellers stand on a line in the PO to get a scan so that you are happier with what you see.

Expect to receive your shipments by the end of the Ebay estimated delivery period, assuming no act of god interferes.

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Carriers are 'required' to 'scan' upon pickup (although many don't; i've been lucky, in SoCal and again a 'subcontracting carrier' here in NV does it). 

Then, tracking will show 'Picked Up (with City/State)

[babyers88]

I posted about this exact issue a while ago, all sellers need to either scan there packages in at the machine or wait inline and have them scanned in by a employee.

usps in some locations are no longer scanning all packages in at the drop off location like they have in the past 30+ years

they throw them on a truck and off it goes to the nearest hub where the truck might sit for hours or even a day or two before it actually gets scanned in.

otherwise you"might" get dinged for late shipments, DEPENDING on how you have your handling time set.

keep in mind your handling time also defines how your product is presented on ebay as well as other factors.

if the tracking shows it was shipped (carrier accepted scan) within your stated handling time then if the carrier drops the ball and it arrives late you are covered in more ways than 1

[fern*wood]

Have you checked with shipstation to help you fix your shipping problems?  I notice you promote them in your feedbacks for other sellers, so I'm curious as to how your shipping became so messed up.  Are you having problems fixing the shipping or revising your listings?  Should we avoid shipstation so this doesn't happen to us?

[tobaccocardyahoo]

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@stainlessenginecovers wrote:

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Carriers are 'required' to 'scan' upon pickup (although many don't; i've been lucky, in SoCal and again a 'subcontracting carrier' here in NV does it). 

Then, tracking will show 'Picked Up (with City/State)

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A fiction propagated by some postal clerks. There is no such requirement on carriers.

[fern*wood]

@shfquickship73 

Any update about your shipping problems in your listings?  

[shfquickship73]

Shipstation isn’t the issue. People just need to hire a coder to check the settings. eBay, on the other hand, isn’t perfect either. I once had a developer, a programmer, a coder who was like the Babe Ruth of the industry, but sadly he passed away in January. When he was alive, he showed me various things, and I believe many resellers should work with a developer as well. It would make the process run more smoothly.

[shfquickship73]

I agree with majority of what you're stating.  It is up to the carrier if the package pickup on usps site if people go that route,  then again I understand the rest of the country is different.   If more resellers did the option of package pickups it might make a difference.

[fern*wood]

I don't know why I would need a coder and what settings to I need to have checked?  I still don't understand why so many of your listings are offering the wrong shipping method.  Are you not able to correct them?

[aproudparent2010]

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@shfquickship73 wrote:

I do have correct postage.   not sure what you're replying too.  

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You have several items listed as Media Mail that do not qualify for Media Mail.

[bdmh-enterprises]

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@aproudparent2010 wrote:

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@shfquickship73 wrote:

I do have correct postage.   not sure what you're replying too.  

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You have several items listed as Media Mail that do not qualify for Media Mail.

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And, ironically, books with $45 shipping. I guess that's how one affords to have their own coders and developers...