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How do I combine 2 paid orders into 1 tracking # ?

Customer ordered 2 separate items and paid individually. I will ship them together.   I had adjusted the cost on an offer that I accepted.  How do I show the same tracking # since I'm shipping them in one package?

Message 1 of 13
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12 REPLIES 12

Re: How do I combine 2 paid orders into 1 tracking # ?

go to bulk shipping page and use combine orders link


This is a user to user board not eBay employees.
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Message 2 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

If you have already printed the shipping label for package a, then go into awaiting shipment and use "add tracking number" for package b and put the tracking number for package a there.  

Message 3 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

Thank you. I'm looking. Where do I find the bulk shipping page?
Message 4 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?


@bill.purvis2012 wrote:
Thank you. I'm looking. Where do I find the bulk shipping page?

I don't think that exists in the new shipping "experience".  eBay combines orders automatically if they are purchased by the same user ID and address.

Message 5 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

Yes. I couldn't find it and EBAY didn't combine it into 1 shipping. I just did it manually.
Message 6 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

That's how I do it.  Just copy the tracking number onto the second item's listing.

Message 7 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

From your selling hub click on your "items for sale", scroll down to where the listing says "print shipping label" you will see "more options" roll mouse over than and a drop down box will show up. click on "add tracking number"
Message 8 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

on your sold page, to the right of the items are 'edit tracking' or 'add tracking' click on it

Message 9 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

It will no longer let me do this.  I keep getting the reply "This tracking number is already associated with another active shipment."

Message 10 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

I had this issue a while back and found that since the item was paid for using PayPal that I was able to add the tracking number there and it eventually synced to eBay  Not sure if this will work still or not, but you could try!

Message 11 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

I also got that note once. But only once a few months ago. Since then I've been able to add the tracking number without a problem. Not sure why it continues for you.

 


@legalnurseconsultant wrote:

It will no longer let me do this.  I keep getting the reply "This tracking number is already associated with another active shipment."


 

Message 12 of 13
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Re: How do I combine 2 paid orders into 1 tracking # ?

I'm trying to figure this out again now too.  I know I've found the path to get to it before, multiple times.

 

But, why does ebay make it so difficult to do some things?  Why can't I just combine them on the main page where I go to create labels?

Message 13 of 13
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