01-27-2020 08:49 AM
Customer ordered 2 separate items and paid individually. I will ship them together. I had adjusted the cost on an offer that I accepted. How do I show the same tracking # since I'm shipping them in one package?
01-27-2020 08:51 AM
go to bulk shipping page and use combine orders link
01-27-2020 09:03 AM
If you have already printed the shipping label for package a, then go into awaiting shipment and use "add tracking number" for package b and put the tracking number for package a there.
01-27-2020 09:19 AM
01-27-2020 11:51 AM
@bill.purvis2012 wrote:
Thank you. I'm looking. Where do I find the bulk shipping page?
I don't think that exists in the new shipping "experience". eBay combines orders automatically if they are purchased by the same user ID and address.
01-27-2020 12:05 PM
01-27-2020 04:48 PM
That's how I do it. Just copy the tracking number onto the second item's listing.
01-27-2020 08:14 PM
01-31-2020 06:49 AM
on your sold page, to the right of the items are 'edit tracking' or 'add tracking' click on it
02-10-2020 06:26 AM
It will no longer let me do this. I keep getting the reply "This tracking number is already associated with another active shipment."
02-10-2020 08:25 AM
I had this issue a while back and found that since the item was paid for using PayPal that I was able to add the tracking number there and it eventually synced to eBay Not sure if this will work still or not, but you could try!
02-10-2020 03:19 PM
I also got that note once. But only once a few months ago. Since then I've been able to add the tracking number without a problem. Not sure why it continues for you.
@legalnurseconsultant wrote:It will no longer let me do this. I keep getting the reply "This tracking number is already associated with another active shipment."
03-21-2020 07:45 AM
I'm trying to figure this out again now too. I know I've found the path to get to it before, multiple times.
But, why does ebay make it so difficult to do some things? Why can't I just combine them on the main page where I go to create labels?