Slow refresh rate on The Community
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08-19-2018 06:05 PM
Has anyone noticed that The Community has been really slow today in refreshing or changing screens? No other web site has had that issue today, just The Community ...
Mr. Lincoln - Community Mentor
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08-20-2018 05:50 AM
yep, slow here ...........on firefox
Re: Slow refresh rate on The Community
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08-20-2018 06:38 AM
Me too ...
Mr. Lincoln - Community Mentor
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08-20-2018 06:54 AM
My constant status bar notification ... "Waiting for community.ebay.com ... "
Re: Slow refresh rate on The Community
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08-20-2018 07:00 AM
Welcome back. Can you investigate the performance issue with the forums and give us an update? It's virtually unusable at this point.
Thanks!
Re: Slow refresh rate on The Community
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08-20-2018 07:36 AM
Re: Slow refresh rate on The Community
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08-20-2018 07:38 AM
or grass grow
Re: Slow refresh rate on The Community
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08-20-2018 07:40 AM
They're probably tinkering with things again.
Re: Slow refresh rate on The Community
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08-20-2018 07:48 AM
@myjunqueyourtreasure wrote:
Like watching paint dry
or grass grow
I'm trying to make it work by reading one thread while waiting for another one to load, but apparently I read too fast. It's as if the hamster pulled a hamstring.
Re: Slow refresh rate on The Community
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08-20-2018 07:52 AM
yes..very very slow for two days...
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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Re: Slow refresh rate on The Community
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08-20-2018 08:16 AM
Re: Slow refresh rate on The Community
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08-20-2018 11:13 AM
Oops...This thread originated on the Selling Board and landed here without any notification on the Selling Board that it was being moved!
I don't think anyone has a problem with threads being moved to a more appropriate board as long as there is notification left as to where the thread is being moved ~ however, in some cases, imho, threads such as this should be left on the original board for greater exposure ~ and unfortunately the Community Platform Feedback board doesn't get the same amount of traffic as the Selling Board...and this particular subject, "Slow Loading" affects all Community users ~ so in order for community members experiencing slow refresh time from having to...
...delete cookies and cache because they think it is their device causing the problem
...turning off device and waiting the recommended 30 seconds before rebooting because they think the slow refresh time is caused by their device
...they could have just read the thread about slow loading/refreshing and known that it was a Community/Lithium problem and that they weren't alone and no amount of "fixing" on their part was necessary....and, yes, I woke up on the wrong side of the bed this morning!
Re: Slow refresh rate on The Community
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08-20-2018 11:27 AM
Looking into this with Lithium.
@mr_lincoln wrote:
Has anyone noticed that The Community has been really slow today in refreshing or changing screens? No other web site has had that issue today, just The Community ...
Re: Slow refresh rate on The Community

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08-20-2018 11:28 AM
@hidy-hoo wrote:Oops...This thread originated on the Selling Board and landed here without any notification on the Selling Board that it was being moved!
I found this thread because there was a move notification on page 2 of the Selling board.
https://community.ebay.com/t5/Selling/Slow-refresh-rate-on-The-Community/m-p/28875444#M1271847
Re: Slow refresh rate on The Community
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08-20-2018 11:36 AM - edited 08-20-2018 11:38 AM
@hidy-hoo, Community Platform Feedback is the appropriate spot for Community issues, so the move was correct. I keep an eye on this board for Community issues.
Also, looks like there was a proper post of movement, it had just slipped to page two as the Selling board is more active than Community feedback.
Thanks for the suggestions as well, good ones to always take!
@hidy-hoo wrote:
Oops...This thread originated on the Selling Board and landed here without any notification on the Selling Board that it was being moved!
I don't think anyone has a problem with threads being moved to a more appropriate board as long as there is notification left as to where the thread is being moved ~ however, in some cases, imho, threads such as this should be left on the original board for greater exposure ~ and unfortunately the Community Platform Feedback board doesn't get the same amount of traffic as the Selling Board...and this particular subject, "Slow Loading" affects all Community users ~ so in order for community members experiencing slow refresh time from having to...
...delete cookies and cache because they think it is their device causing the problem
...turning off device and waiting the recommended 30 seconds before rebooting because they think the slow refresh time is caused by their device
...they could have just read the thread about slow loading/refreshing and known that it was a Community/Lithium problem and that they weren't alone and no amount of "fixing" on their part was necessary....and, yes, I woke up on the wrong side of the bed this morning!
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Re: Slow refresh rate on The Community
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08-20-2018 11:58 AM
doug@ebay wrote:@hidy-hoo, Community Platform Feedback is the appropriate spot for Community issues, so the move was correct. I keep an eye on this board for Community issues.
Also, looks like there was a proper post of movement, it had just slipped to page two as the Selling board is more active than Community feedback.
Thanks for the suggestions as well, good ones to always take!
@hidy-hoo wrote:Oops...This thread originated on the Selling Board and landed here without any notification on the Selling Board that it was being moved!
I don't think anyone has a problem with threads being moved to a more appropriate board as long as there is notification left as to where the thread is being moved ~ however, in some cases, imho, threads such as this should be left on the original board for greater exposure ~ and unfortunately the Community Platform Feedback board doesn't get the same amount of traffic as the Selling Board...and this particular subject, "Slow Loading" affects all Community users ~ so in order for community members experiencing slow refresh time from having to...
...delete cookies and cache because they think it is their device causing the problem
...turning off device and waiting the recommended 30 seconds before rebooting because they think the slow refresh time is caused by their device
...they could have just read the thread about slow loading/refreshing and known that it was a Community/Lithium problem and that they weren't alone and no amount of "fixing" on their part was necessary....and, yes, I woke up on the wrong side of the bed this morning!
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Yup, Doug, I agree...this is the correct spot for all Community issues and I was going to post the link to this board on Mr. Lincoln's thread this morning, but I couldn't find it...and yes, I did check on page 2 and saw no threads that had the lock which is what I was looking for...if I missed it, then my apologies.
You must know that I am a fan and huge supporter of the Community Platform Feedback Board and the Community Team, but really do think that there are appropriate times when certain threads should be left on the originating board for more exposure...perhaps they can be posted on both boards so you will be made aware of the issue ~ thanks for the reply...feeling less grouchy!
