"ERROR Creating Label: Label could not be generated. Internal error. " Can't ship items!!
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‎04-11-2019 06:47 AM
So I have been having this ERROR problem for a while now with the new label printing/shipping. I would go to ship,, only some of my item would get this error and would not allow me to ship. Ebay used to have an option to 'Use Classic Label Printing". I would have to switch to the old version and that would allow me to print the label. Now, Ebay has removed the 'Classic Label Printing" option... So I now have items that need shipped and I keep getting this error. Does anyone have any idea what's going on? Anyone else have this issue or is only me??
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎08-17-2019 10:14 PM
I can’t print any labels haven’t been able to for a while. Customer service just lies every time I call to try and have it fixed.
This started happening after my late shipping defect percentage went up.... after a fault not on my own and eBay had promised to remove those defects and didn’t. I have a feeling this is how they are handling what they consider an unwanted seller. My guess is they were involved with way to many lawsuits for closing down accounts. This caused them to have to find another way to rid themselves of sellers they don’t want.
If they make it difficult to sell you will stop selling. Well that’s what they are hoping for anyways.
It’s just more of eBay’s nonsense. One day they will be over thrown by someone else. Same with amazon, but those are all stories for another day.
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎08-18-2019 08:16 PM - edited ‎08-18-2019 08:17 PM
Same deal from eBay. Tried Paypal, doesn't support the address. USPS says address is good. It is a PR address. Error creating label: Label could not be generated. Internal error. FYI other labels before and after did print fine.
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎08-19-2019 05:26 AM
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎08-19-2019 05:33 AM
Yes, I tried editing the address, ie spaces, periods , etc. too. His shipping address looks correct and USPS has it valid too. Tried editing it in paypal too. Classic view gives you a survey then kicks you out
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎08-19-2019 05:40 AM
The service type is not supported.
The package type is not supported.
This is Paypals message as soon as you click calculate.
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎08-19-2019 05:41 AM - edited ‎08-19-2019 05:41 AM
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-03-2019 12:47 PM
Happened to me today. Parcel going to the UK. PayPal option raised price from eBay discounted $96 all the way to $124. Actual postal price was $114. PayPal seems to be adding big fees. I pay a lot of fees to eBay and PayPal monthly. I expect things to work
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-12-2019 02:09 PM
Bayamón
Puerto Rico
00959
Puerto Rico
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-20-2019 05:21 AM
The paypal labels helped me very much. Thanks
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-20-2019 06:30 AM
I switched browsers from chrome to edge...took a while to load label but did it..
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-20-2019 07:17 AM
I keep getting server down when I try to print since last night. I called customer service, who said it is my computer. This site is a disaster.
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-20-2019 08:14 AM
I went to do my shipping labels this morning and had internal errors also on Ebay. I did as the thread suggested and went to print them on Paypal. It worked!
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-20-2019 08:50 AM
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-20-2019 08:54 AM
Found a solution on the forum that worked for me.
"Here is how to get back to the Classic View that has been taken away from Sellers. If you cannot find the back to classic link, I have a workaround that works for me. When you have clicked on an item that needs shipping, you should see the new shipping/label, but you should also see that URL changed to have the word "gsblui" somewhere in the URL (the web address in your browser), and it should be followed by the words new_label? somewhere in the URL right after the Ebay.com part. Where you see the words "new_label" delete only those words and underscores and substitute back_to_classic and leave the ? in the same location it already is within your URL, leaving the rest of the URL intact as-is. It will change back to classic view. "
This worked for me, and I was able to print my shipping labels.
Re: "ERROR Creating Label: Label could not be generated. Internal error. " Can't ship item
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‎09-20-2019 09:17 AM
Didn't work with my Chrome all morning. Printed at PayPal ship now instead.
