mam98031 • Volunteer Community Member • Buyer/Seller since 1999
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@mountaindealer wrote:You missed the point totally. Read posts again. I don't care how long it takes to pay as long as the transaction is fulfilled. When you purchase something and a week or two goes by and customer hasn't communicated with the seller on intentions to pay then there is a problem. That's fraud !!
If that is your problem, then you just need to make sure you react quicker. You can open the UID 48 hours after the purchase and then close it if payment hasn't arrived 96 hours later. You don't have to wait a "week or two" for communication from your buyer. That is a choice you have made, not one that is required of you.
About the only way to stop non paying buyers it to have all your listings to be fixed price with immediate payment required. Then unless they pay, they can't purchase.
As far as FB. Once you file your UID for non payment, then if payment doesn't arrive and you close it for non payment. The buyer is blocked from leaving any kind of FB on your account.
Or if you use the Automated Assistant to open your UIDs, then from the moment the UID is opened, the buyer can't leave FB unless they pay.
@mountaindealer wrote:Thank you for posting. Most are familiar with that method, however that leaves a window of time open. This problem should be able to be dealt with immediately not in days.we are talking about people that creates accounts and game the site probably coming from the search engines., in fact I have another this morning. They will never answer your messages and you know. Listing everything with immediate payment I don't think is fair to others but most of the times it's the auctions., I have noticed that when you cancel the order you have 3 choices and nonpayment is not one of them, eBay needs to add that and as soon as that is selected that would automatically throw the strike switch. EBay also needs to reinstate the full feedback spectrum for both sides as it was before. That would be a game changer.
We will disagree on this one. I don't mind that it takes a few days. Many things could happen to keep someone away from their computer for a couple days or so. It is important to remember that buyers are not usually at their computers as much as us sellers. So time is important.
The process now is much shorter than it use to be. The old system we couldn't even file for 7 days and then had to wait another 7 to close it.
This is a reality of running auctions. So it is either deal with it or move on and just run GTC listings with or without immediate payment, your choice.
To have Ebay step in so quickly would mean that Ebay would be stating the payment terms for a seller. Ebay has their hands in far too many of the aspects of our little businesses, I for one certainly don't want to give them another. I set my payment terms for my business and I want to continue to do that. I don't want Ebay deciding what my payment TOS [terms of sale] are. That is up to me.
@mountaindealer wrote:You missed the point totally. Read posts again. I don't care how long it takes to pay as long as the transaction is fulfilled. When you purchase something and a week or two goes by and customer hasn't communicated with the seller on intentions to pay then there is a problem. That's fraud !!
If that is your problem, then you just need to make sure you react quicker. You can open the UID 48 hours after the purchase and then close it if payment hasn't arrived 96 hours later. You don't have to wait a "week or two" for communication from your buyer. That is a choice you have made, not one that is required of you.
